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“Wedding Party”
Review of Hotel Romeo

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Hotel Romeo
Torri del Benaco, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wedding Party”
Reviewed 8 July 2012

We stayed at Hotel Romeo with our group of family and friends for our wedding - to marry in the Castle, Boat Room. Everyone at the Hotel were very friendly and helpful. Nothing was too much trouble and they all made us feel very welcome. I would definitely recommend this Hotel to anyone for wedding parties and family stays - as we had the added bonus of a lovely clean pool, wonderful breakfast and the location was literally 5 minutes walk to the Lake. I have to mention the adorable Constantino (Head Waiter) who has a wonderful sense of humour and was the life and soul of the party. I would like to thank 'Nella' the Proprietor for a wonderful memorable wedding week.

Our reception dinner party was held on the Lake, a restaurant called Torri / Gardesana. The staff were professional and efficient - and the food was fabulous!! Many thanks to Giuseppi and his staff for making our day special.

Room Tip: Rooms with Pool views, excellent
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  • Stayed June 2012, travelled with family
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Helpful?
1 Thank Nig-An2706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Lanarkshire
Level Contributor
186 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 4 July 2012

We are just back from a great stay in Hotel Romeo, Torri del Benaco
We really enjoyed the stay and we were relaxed from the minute we arrived
All of the staff were very pleasant and helpful - they spoke excellent English as well as apparently fluent German
We were in the annex and the room is quite small but had all we needed
Food was very good and the cost of extra wine etc was very reasonable
Having been pre warned here we were expecting the odd habits with napkins etc but apparently this is quite normal in Italy

The resort itself is quiet but again had all we were looking for
The trips arranged through Thomson Lakes and Mountains were excellent - well organised and efficient

Room Tip: We liked the annex which had a good view as well as being very quiet
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  • Stayed June 2012, travelled as a couple
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Helpful?
3 Thank Tomi61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 June 2012

We stayed at the Romeo for 10 days whilst in Torri for our wedding, We found the hotel is to Very good. We were in a family room which had a double and a single bed in it, the room was maybe a little on the small size but was suitable for what we needed it for. The room was always cleaned to a high standard every day and sheets were changed at least twice whilst we were there. The room had a small balcony to it which was safe for our 2 year old. Overall we had no complaints and slept well.
We were half board in the hotel and found all the meals were excellent, the menu didn't repeat itself and the food was always fresh and very tasty. The staff in the restaurant were excellent and were very helpful with trying to make sure our little boy had a suitable meal every day and plenty of ice cream!! The napkin issue did seem strange to us at first, however clean ones were always given if yours was dirty and all were changed every second day.
The swimming pool was ok, the loungers all had cushions and brollies, my only real issue was the shallow end of the pool was still deep and wasn't really suitable for non swimmers. The gardens around the pool were very pretty and well kept. We played tennis a couple of times, however the rackets are in need of a make over, but we still had fun.
The pool bar was always interesting and became a running joke to see who got their food first, never the person who ordered it, again though we made light of this and in the grand scheme it wasn't a problem, the food was always hot and good!
Some of the staff in the hotel had limited English, however there was a young man there every day who spoke excellent English so we went to him with any questions. The hotel also brought me a beautiful bouquet of roses as a wedding gift and were very interested in our big day. On the day of the wedding all guest had a lunch meal for free instead of the evening meal.
Overall we had a really good time at the hotel and we would stay again if ever in the area!

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
2 Thank sarah692004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lincoln
Level Contributor
78 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 17 June 2012

We stayed here as part of a wedding party. The food was good and once we got used to some of the funny little ways, the afore mentioned napkin envelopes and ordering your evening meal at breakfast, we enjoyed the service. Our waitress was friendly and efficient but we were charged for different wines to what were given.
Our room was in the annex part which was quite small but had a nice sized balcony. The shower was designed for an anorexic dwarf but again was kept clean and the water was hot. The bed was very solid but we slept ok and it was fairly quiet at night.
There were some awful children staying there who almost terrorised the people around the pool and the towels on sun beds became a joke. The owners of the hotel made little effort in controlling the children even though people were complaining.
We found the staff mostly helpful and friendly but I know what other people have meant when they have mentioned certain staff not being very approachable. The English speaking man on reception was very good and helpful.
We thought Torri was a really pretty resort and really enjoyed our stay. We did some travelling round on local buses and ferries..the buses were usually late but the ferry was fairly prompt
We felt for what we paid it was ok and the wedding went beautifully.


Stayed June 2012, travelled as a couple
Helpful?
Thank floLincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainsborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 June 2012

We booked this hotel quite late direct via email as we were attending a friends wedding. All the literature online said it was 55 euros a night per room bed and breakfast. When confirming the booking I asked to confirm the price twice but was ignored. On arrival, after one of the least friendliest check ins ever with the older couple who I think owned the place, we found ourselves in a small room. With a small bathroom. The decor was dated and the TV had no English Speaking channels. There were no tea and coffee making facilities and we could not get the air conditioning to work. The beds were like sleeping on the floor, the pillows might as well not have been there and a good plumber would struggle to keep the temperature constant on the shower. We presumed the air conditioning was extra due to the price of the room. Of the 3 breakfasts I went to 2 and my wife went to 1 as there was nothing she liked on it. We were unable to use the pool as the only nice day of the 2 full days we had was the wedding day. However the pool looked fine but if we had wanted to sit out we had no chance as there weren't enough sun loungers. Then when checking out we were presented with a bill for 110 euro's for the room per night. We tried to discuss this with him but he could barely speak any English. His wife turned up who could also barely speak any English. We said the price online said 55euros per room. He just replied 'impossible'. I tried pointing out the room was not worth that and said the air conditioning did not work and he just shrugged his shoulders. We were told that there was one member off staff who could speak good English but he was not around. The owners were getting madder and madder so we gave in and paid for fear of them ringing the police. As we were not flying until the evening we were around the hotel after check out and the owner continued to glare at both me and my wife for the rest of the day. The room was worth barely 55 euros a night, never mind double that. Please don't let this review put you off the resort as its a lovely village and the wedding was a great day (it did not take place in any way at Hotel Romeo) but I recommend you do not stop at Hotel Romeo. Especially if you are English, I saw the owner speak fluently in German to a fellow guest and whilst the fellow German Guests were fine I suspect this hotel is geared more to there presence than British Nationals. I know other guests in our party had problems also. One couple changed rooms but this was hard to achieve due to the unfriendliness of the owner/older gentleman on reception. Another family with a 2 year old and a 3 month old where placed in a wholly unsuitable department and when shown another room to move to then had this offer withdrawn when they decided they would take it. They also had to buy a kettle due to the lack of one in the room!!

Room Tip: Choose one at a different hotel.
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  • Stayed June 2012, travelled with friends
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Helpful?
3 Thank Jamie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 May 2012

Just back from Torri del Benaco. Beautiful area, very senic and so relaxing.
Stayed at the Hotel Romeo. Hotel clean and nice clean pool. Hotel management could be a little more pleasant. The young man on reception was quite helpful and waiter staff also. Some of the older members of staff not so. Meals in the hotel were quite good. If you did not arrive in the dining room pronto at 7.30 pm though found not much choice left from the salad bar and this was not replenished. Take a travel kettle with you as there is no tea making facilities in rooms. The hotel could done with some sound proofing. Went on a day trip to Venice, highly recommended and we had a realy good guide. This was our first time in Torri and we would certainly go back again.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
2 Thank treborCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallington, Surrey
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 17 October 2011

Loved the location, but the Romeo wasn’t as nice as I expected. Relatively clean although I wouldn’t say spotless, it was neat and tidy. We stayed in September and were in the 2 storey annex near the pool and the room was quite small with twin beds, and the shower room tiny. Not much room to move about.
We had a nice little TV with BBC1 and I know you don’t go on hols to watch TV but it was nice to catch up with a few bits. We had a bit of trouble with the taps in the sink. Turned a little, a spout of water then stopped, turned again, the same, turned again water gushed out and splashed everywhere. Sometimes took a while to get up to temperature. Our air con was still working and we needed to use it a few times. The shutters were lovely on the windows to keep out the afternoon glare for a siesta. Windows could also be opened fully however the ‘curtains’ were attached to the inside so if you had shutters and windows open there wasn’t much privacy as you were overlooked by the balconies of the main part of the hotel. The safe deposit box was in the room and was free, but fairly small.
Dinner and breakfast were OK. Breakfast was fine but the choice didn’t vary much during the week. We could have an early start for breakfast if we had trips, which was very helpful. We weren’t offered any cooked breakfast although some others did have egg/bacon so not sure if they paid extra for that. Would’ve been nice to be told what the procedure was so we could make an informed decision if we wanted some or not. They had cereal, fruit, the ‘german’ breakfast i.e. meat & cheese, bread and ‘melba’ type hard ‘toast’ but didn’t see any ‘normal’ toast. Hard boiled eggs and yogs. We were offered tea/coffee every morning and usually got a pot so plenty for each person. Sometimes had to ask for milk, usually got hot frothy milk with the coffee and cold with tea, plus lemon. We were sat at the same table every meal and had the guy as our waiter. He was friendly but sometimes seemed a bit ‘dippy’. He sometimes cleared away our plates very quickly and then we had a long wait between courses. He also managed to bring others their next course before they had even finished the last one while we were still waiting. I did ask for butter one evening to go with the bread rolls/soup but it never came. Mostly it was funny. He even tried to take away a plate of the chap sitting on the next table to us and he hadn’t even finished. The evening meals had to be chosen at breakfast which was interesting because you don’t always know what you’d like to eat that evening but there you go. Also the practice of keeping your napkins for more than one meal, in a little envelope was a bit weird but we kept ours fairly clean so not really an issue. The tables were quite tightly packed into the dining room. There was always a choice of 3 starters and 3 mains, plus you had the salad that you could pick yourself, plus dessert. There was always a soup and normally 2 types of pasta for starters. The helpings were plentiful especially the pasta ones. There was always a fish dish for main and on a couple of occasions the other 2 choices were escalope with different toppings so if you were keen on fish or escalope you were pretty much done for. Mostly the food was fairly tasty but towards the end of the week it got a bit repetitive. There was a nice roast chicken leg one night. Drinks could either be bought at the bar and you had a choice of pay as you go or bar tab on to the room, you could also get drinks at your table. I liked the idea of the choice as we always prefer to pay as you go so you don’t get any nasty shocks at the end. There seemed to be a distinct lack of 7 up around the lake, which I found very surprising. They did have sprite but it didn’t taste the same. One the first night I asked for lemonade and got a cloudy lemon ‘soda’ which wasn’t too bad but quite acidic. Also tried the orange soda which was a little better and ended up on the orange fanta. We also tried the ‘spritz’ which was very sharp and dry. We did have some water left on our table one evening and I mentioned that it wasn’t ours but this was a freebie which I thought was quite nice, it wasn’t a full bottle but still a nice touch. I also managed to leave my cardi behind one time and didn’t realise it was missing until it was time to pack. When we handed the keys back there it was hanging on a peg outside the dining room, which I thought was kinda strange as we had the same table every time so it could only have been mine so why didn’t they just leave it on the back of the chair in which case I could pick it up the next time or actually return it to me? Still I guess it’s my silly fault for leaving it behind in the first place!! Generally staff were OK, fairly friendly and helpful.
Any way the general area of the hotel seemed nice. Pool seemed to be cleaned daily. Had quite a few seats with tables and sun loungers. Loved the 2 black rabbits on the grounds.
Location to town was excellent. Just far enough to be away from the noise but close enough for a quick 2 min stroll to the main areas. Didn’t find the actual hotel too noisy really. The Germans were a little noisy during the siesta time, laughing and joking but they are on hols. Seemed relatively quite in the evenings but we did normally get back after 11.00 pm ish. There was usually people up and about sitting outside and enjoying a drink but not too bad. There didn’t seem to be any entertainment of any sort that we saw but that was fine by us. There were a few kiddies but not too bad. I don’t really think it was a hotel aimed at them. It seemed to be slightly older couples which was better for us.
The transport links were OK, buses were quite few and far between at odd times but the car ferry that went across to Moderno were frequent and fairly cheap @ 10 Euros return per person. The area had lots of seats to sit and watch the world go by. There was singing as entertainment in the main town, mainly seemed to be at the weekend. Lots of places to have a bite to eat or a coffee. Couple of very nice ice cream shops. I know we were in Italy but didn’t really find the lake to be very cosmopolitan. You had a choice or pasta and pizza or for a change pizza or pasta with the odd fish/meat dish. I was missing the good old English food of curry/Chinese (Hee hee!!) by the end of the week!!
Overall not bad, would love to go back to the area but not necessarily the Romeo, but wouldn’t say never.

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
2 Thank twoscompany_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Romeo

Property: Hotel Romeo
Address: Via Angelo Dall'Oca Bianca 23, 37010 Torri del Benaco, Italy
Region: Italy > Veneto > Province of Verona > Torri del Benaco
Hotel Style:
Ranked #8 of 12 Speciality Lodging in Torri del Benaco
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Romeo 3*
Number of rooms: 10
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Also Known As:
Romeo Hotel Torri Del Benaco
Hotel Romeo Torri Del Benaco, Lake Garda

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