We travelled in Mid-to-late May 2014, and stayed in an exotic Presidential Suite. My husband and I were travelling with two other couples. The room was awesome, very expensive (even as exotic club members) but really a wonderful location and great amenities. Because we were a group, our friends who stayed in the Royale side of the resort mostly came to our room to spend the time during the day. The pool in the room is large enough to fit the six of us comfortably and the balcony wrapped around the room and is great if you have guests.
I have to send a special thank you to one of our butlers, Yalma. She made our trip! Both for my husband and I, but also for our friends too. To be honest we didn't know what to expect from having a butler, certainly this is not treatment that we are used to. And in the past we have mostly found the conceirge service in other rooms to be unnecessary. We are fairly self-sufficient when we travel. But Yalma has a wonderful way of making you feel so comfortable. She anticipated our needs, even stopping by to bring us treats in the mid-afternoon that we didn't ask for. How wonderful it was to be lounging on the beach and be surprised with cold, delicious coconut ice cream! I honestly cannot say enough wonderful things about her, we will definitely be requesting her when we go again. (And yes, we will get the Presidential Suite again!)
One downside of travelling with a group of six, is that you will need to make reservations for dinner if you want to sit together. I don't think that this information is well-reported on. The tables in the restaurants are set up for couples or groups of four. Travelling as a group of six seemed to cause confusion at every restaurant. This was a bit of a drag, but it was only a big issue for the dinner on the second night where our reservations were lost. Unfortunately this also happened to be my husband and my anniversary dinner so that was a bit of a let-down.
Otherwise, this is a wonderful resort, with lots to do, many food options to choose from, wonderful spa services, and we highly recommend it.
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya