It was all about the staff here. You wanted nor waited for anything.
First our conceierge Luis Loyo set the tone for the trip with his happy demeanor and setting up our wonderful week of honeymoon treats from the resort, candelight dinner on the beach, rose petals and love swans out of towels when we returned from dinner and breakfast in bed the next morning. Dinner reservations were made for us as well as transfers and upgrades. He really looked out for us.
We had a full morning at the spa enjoying their water journey then a couples massage on the beach - amazing with Catalina and Yasmin of the Casitas Naay Spa
The very best part was our beach butler Cesar and our pool bartender Cesar at the Casitas at section 27. they made our trip the best everyday with resort information, drinks of the day and service beyond belief.
My husband immediately wanted to come back and we certainly will. We had great weather for August 13-20.
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
- Reservation Options:
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- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya