We've been to Cancun multiple times in the past and stayed at other all inclusive resorts. The staff, service, food, amenities and atmosphere at the Karisma properties stand far above all others. We stayed at Generations with full access to both Casitas and El Dorado Royale. We would highly recommend all of the properties for a wonderful holiday. Specifically Ruth, Allen and Andres on the Butler staff are at the top of their game. The D'Italia team - William (head chef), Luis (Manager), Jaime (Server extraordinaire), and Eduardo (Sommelier) are incredible! The breakfast / lunch food at the Chef's Market is awesome, but the personalized service provided by the hosts (Fabiola and Ana) is remarkable. After day one they remember your name, greet you personally and always make you feel special. Don't miss the opportunity to meet Luiz around the pool. He leads the entertainment team and always has something special to share (like a tour of the amazing green house or a few magic tricks!!). Don't miss all the extras that are available. Ask your butler about dinner at the Chef's Table (D'Italia - Casitas), dinner at Fuentes (cooking demonstration), special wine and tequila tastings and again - don't miss the green house tour with Luiz! OK...I do know that not all of these options are available if you are traveling with children. But I also know there are many more options that are family friendly that we did not take advantage of because we were in an all adult group of four. I would highly recommend any of the resorts in the Karisma family.
- Official Description (provided by the hotel):
- Generations Riviera Maya by Karisma is Mexico's premier all Suite, all Butler, all Gourmet beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive(R) experience, a vacation that fosters togetherness. This 144 suite hotel stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites with butler service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. Guests are invited to customize their Gourmet Inclusive(R) experience by completing a pre-arrival form online. ... more less
- Reservation Options:
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