Our first trip to Mexico with my son, daughter-in-law and 18 month old granddaughter. Thought it would be scary but a big thanks to Beach Bum Vacations, Mindy for walking us through the entire process. No question was left unanswered before we left. The Hotel, the food and the room was amazing. Several restaurants to pick from and a buffet service for breakfast and lunch. Also pool side grill with great choices. Mac-n-Cheese, hot dog, lots of veges, salads, hamburgers and fresh made chips. Great choices for the adults and children. If you needed anything all you had to do was ask and they would do everything to accommodate you. The ENTIRE staff was very friendly and helpful, from the hotel manager to the housekeepers. They all called you by name after the first day. This is a butler service hotel, so you will have a butler that will deal just with you. Just ask and he would find out anything and tell you about things the hotel had to offer. Kid zone, family lounge, wine bar and night club. We had a swim up pool room on the first floor. Great place for the granddaughter to play in the water, nicely shaded and shallow water, right outside the door. They even provided a baby monitor, brought milk everyday for the baby and a great crib for her. There was nightly local entertainment that came to the hotel, Mayan dancers, drums and folk lore. We had a massage, facials, snorkeling trip and candlelight private dinner on the Pier. It was a wonderful hotel and a great vacation.
- Official Description (provided by the hotel):
- Generations Riviera Maya by Karisma is Mexico's premier all Suite, all Butler, all Gourmet beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive(R) experience, a vacation that fosters togetherness. This 144 suite hotel stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites with butler service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. Guests are invited to customize their Gourmet Inclusive(R) experience by completing a pre-arrival form online. ... more less
- Reservation Options:
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