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“Very nice plesent hotel”
4 of 5 bubbles Review of Canyon Hotel Erbil

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Canyon Hotel Erbil
Ranked #9 of 66 Hotels in Erbil
Auchenblae, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Very nice plesent hotel”
4 of 5 bubbles Reviewed 15 January 2014

Stayed in the Canyon for a week in Jan, nice hotel in good location very easy for the airport and the city. Breakfast typical for Erbil and dinner menu quite good if limited. Only problem is that the Bar/restaurant area can get very smoky, not nice for non-smokers.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MLACT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaay S, Manager at Canyon Hotel Erbil, responded to this review, 29 January 2014
Dear
I would first like to take this opportunity in thanking you for staying in Canyon Hotel Erbil. I appreciate your positive comments about our hotel, and I am grateful that you have mentioned non smoking points as well. Your comments are what make us improve to always be at your expectations. Hoping in welcoming you back again.
Luaay Salih
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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53 reviews from our community

Traveller rating
    29
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    3
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 September 2013

A very friendly duty manager, nice spacious rooms. Quiet and very clean. Modern comfortable interior, excellent bar service, restaurant ambience great (food OK). Localtion is OK given that taxis are always at hand. Credit cards are accepted, for cash use USD or local, not Euros.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jolly_Freaking_Good
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaay S, Manager at Canyon Hotel Erbil, responded to this review, 11 September 2013
Dear,
I would like to take this opportunity to thank you for choosing our Hotel during your visit to Erbil.
and appreciate your comment on the hotel staff which is for sure will reach them in order to continue our improvement.
Please let us know when you are coming back

Luaay Salih
GM Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 18 July 2013 via mobile

The Canyon in Erbil is a good solution gpr business travellers.
Close to most commercial and financial districts.
The city center is at 5 min drive.
Room are spacious, free Wifi everywhere.
Restaurant is good and very nice (modern with streetview).
Good Spa Centre With sauna and massage.
Employees are very helpful and smart.
Typical kurds hospitality

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STEF240566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaay S, Manager at Canyon Hotel Erbil, responded to this review, 25 July 2013
Dear Sir,
I would like to thank you in taking the time to write this nice and positive comments on our hotel .
Canyon Hotel Erbil’s team is very pleased in being a part in making your trip to Erbil a good experience. I truly hope in welcoming you back again in our property very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 July 2013

Great location. Co-operative and good staff. Food was good as well. Only one thing hotel should take care is, they should be strict about Non Smoking rooms should not be occupied by smokers and they should not be strictly allowed to smoke.
Otherwise everything else was perfect. :)

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prashant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaay S, Manager at Canyon Hotel Erbil, responded to this review, 13 July 2013
Dear Sir,
Thank you for taking the time to write this nice review, we're always glad to hear it when guests are happy!
I am truly glad that we have reached your satisfaction. Our team will continuously work on making you feel at home. Such positive comments from guests is a morale boost for the whole team and for that we are thankful to you.
Non smoking rooms comment is highly appreciated and will be in our consideration, I truly hope in welcoming you back again in Canyon Hotel Erbil very soon.

Luaay Salih
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erbil, Iraq
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 June 2013

The staff of the Canyon Hotel, Erbil are undoubtedly the bedrock for customer satisfaction - professional , friendly and extremely helpful in all department areas. Particluar mention of Lifi on reception - her exemplary qualities have ensured that my stay in the hotel over the past 8 nights has been very pleasant and comfortable - and the Bell Boys who have looked after me so well from arrival until departure. Accommodation was good and all services provided made my stay hassle free from a business and personal point of view - till the next time!

Room Tip: Face away from the main road
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaay S, Manager at Canyon Hotel Erbil, responded to this review, 23 June 2013
I would like to take this opportunity to thank you very much for your kind review and glad that you had enjoyed your stay with us. and Thank you again for taking the time to write a review about your stay at Canyon Hotel Erbil. We are grateful that we were able to provide you a wonderful and satisfying experience.
Looking forward to welcoming you again at Canyon Hotel Erbil.

Sincerely,
Luaay Salih
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
102 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 7 June 2013

Stayed 5 nights at this hotel, while on a business trip to Erbil. The staff was amazingly friendly & helpful; clean and well equipped rooms, excellent breakfast & lunch, and the services in the conference room to high standard. Efficient & free WiFi internet offered free of charge.
The room I stayed in had a small working table, no additional seat, and lacked softer pillows, points to be considered by hotel Management
I will certainly go back to this hotel next trip.

Room Tip: If staying for longer time, and need to do work in your room, then ask for the bigger size with seat...
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nabil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaay S, Manager at Canyon Hotel Erbil, responded to this review, 18 June 2013
I would first like to take this opportunity in thanking you for staying in Canyon Hotel Erbil. I appreciate your positive comments about our hotel, and I am grateful that you have mentioned some points as well. Your comments are what make us improve to always be at your expectations. and look forward to welcoming you back at our hotel in the near future.

Luaay Salih
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Letchworth, United Kingdom
Level Contributor
227 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 4 June 2013

Very nice hotel where everything works properly and the staff are very friendly and efficient. Slightly further from the centre than others but excellent value for money and taxis to centre are cheap. Rooms are reasonable size and very comfortable with air conditioning that works!. A pleasant bar and restaurant with good choice at breakfast and for dinner in evenings. Free wifi throughout the hotel that worked without any problems. One suggestion would be that safes be installed in the rooms as most business travellers in particular would expect these for safe storage of usual items such as pc, documents etc

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank billobe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaay S, Manager at Canyon Hotel Erbil, responded to this review, 18 June 2013
Thank you for choosing Canyon Hotel Erbil for your staying in Erbil.
I am very pleased to know that you have enjoyed your stay with us, , as we always strive to make our guests time a pleasurable, and working to make our services reach their expectations.
Once again thank you for your feedback which i assure it will reach all staff, and I look forward to welcoming you back at our hotel in the near future.

Luaay Salih
Assistant GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Canyon Hotel Erbil

Property: Canyon Hotel Erbil
Address: Golan Street | City Center, Erbil 44001, Iraq
Region: Iraq > Erbil Province > Erbil
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Erbil
#5 Luxury Hotel in Erbil
#5 Business Hotel in Erbil
#5 Spa Hotel in Erbil
Price Range (Based on Average Rates): £
Hotel Class:4 star — Canyon Hotel Erbil 4*
Number of rooms: 93
Official Description (provided by the hotel):
Canyon Hotel Erbil is just 5 minutes drive away from the city center and 7 minutes from the International Airport, and it consists of 93 luxurious rooms and suites featuring deluxe services 24 room service, restaurant, bar, designated smoking area, WiFi (free internet service), health club/spa which include sauna, Turkish bath, steam bath and gym. ... more   less 
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Also Known As:
Canyon Hotel Erbil Iraq

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