Staff are really unhelpful here and as a result we stayed down the beach at legends resort, who were far more accommodating, and better value.
Upon arriving we found that the internet was down, and as a result they could not process our booking. Although we had a screen shot of our prices from agoda, they refused to accept and wanted to charge a walk in price which was double to the offers available online, usually I bemoan people who winge abt not booking before and then having to pay more, but this was ridiculous and staff need better training,
As a result, they lost out on a lot of business post check in, with diving and out f&b costs amounting to a very healthy spend, bad staff = bad returns.
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