I really tried to like this place but so much went wrong that it was like a bad comedy. Things would have been better if the management's attitude had not been so bad. The first night and next morning there was no water at all for brushing teeth, showers or toilet. We inquired the next morning and all we received was a vague answer about "this water problem is terrible." We found out that a pipe was broken so the management was simply turning the water off unless guests asked for it to be turned back on. This lasted for two days until it was finally fixed. At that time, we went to finally enjoy showers and there was no hot water. We came home on our last night and it took us several minutes of working the key in the door to unlock it. The key had been sticky before. When we closed the door, the door knob fell off. We also noticed that the air conditioning unit was completely without power - not just shut off. Fortunately we found a security (?) man since there was no one else around. There is no office and in the evenings everyone is just gone. He told us maintenance was gone for the night and just to crawl in and out of the window. He also immediately walked to the back of the unit and flipped a breaker to restart the AC. Apparently the manager didn't like us leaving the AC on to keep the room cool when we were gone in the evenings so she simply flipped the breaker off without telling us. The next morning, she asked us what we had done to break her door knob. Seriously, we were completely taken aback. It was a holiday week and every other room at this resort was booked as was the entire island but we managed to find an open room with the help of a friend and moved immediately. One other important thing, the pictures of the resort don't show that there is a large building being built and one third of the place is a construction zone. We absolutely loved the island and will be returning next year but would never stay here again. Ocean Vida is highly recommended.
- Official Description (provided by the hotel):
- The charming Boutique resort is a luxury home-away-from-home retreat, surrounded by a natural tropical garden near tranquil white-sand beaches on the beautiful Malapascua Island above the north tip of Cebu Island. The Resort consists of five duplex buildings, each with two comfortable rooms. Each room has a private bathroom with hot water supply, daily room service, WIFI internet access, Flatscreen 32” TV, Aircon with individual control, kingsize beds, safety deposit box and an delightful terrace. Guests can also enjoy massage. Privacy and relaxation are assured to visiting guests. ... more less
- Reservation Options:
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