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Best Western Plus Hotel & Spa de Chassieu
Ranked #1 of 4 Hotels in Chassieu
Certificate of Excellence
Reviewed 3 September 2012

I have booked this hotel for my stopover from the South of France. I managed to get an insanely good deal for a room there on booking.com. I don't want to go through the whole story (there were some complications with the booking due to my error), but the staff (Matthew) did they absolutely best to sort that out, to show the utmost flexibility and to offer me the best free upgrade for my Best Western Diamond status.

The hotel turned out to be with no fault. Everything with good modern and fresh design (it had been opened just two weeks earlier). The staff was very helpful. Wifi was free and fast and just everywhere - rooms and lobby. Very modern tv system in the room. The room was very spacious offering ample space also for an extra bed for my son. The breakfast in the morning did not have a huge choice, but that was understandable as it was a weekend and I think only two rooms were occupied. BUT, whatever it could not offer in variety it more than made up for it with the excellent quality. Everything was fresh, good quality, clean and very tasteful.

Very nice bathroom and extremely comfortable beds - I felt very refreshed in the morning.

The location is very good too. Maybe not perfect for exploring central Lyon (understandable as it the hotel is on the outskirts of the city), but in a very pleasant and clean neighbourhood reminding more of German than French cities. It strikes a good balance in two ways - it is just 2 minutes drive from Lyon's eastern bypass motorway and yet far enough for the traffic not to be heard. Also - it is very close to the expo grounds, but it is NOT one of those business hotels in the middle of a very depressing and abandoned industrial estate.

Certainly perfect for business or for a one night stopover.

Room Tip: I looked at the plan and it seems that there is a choice of rooms with bathroom and toilet together...
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  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ArtsAndWines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoteldeChassieu, Gérant at Best Western Plus Hotel & Spa de Chassieu, responded to this reviewResponded 23 April 2013

Dear Customer,

Thank you for your review on Tripadvisor.com
We are glad to read that you enjoyed your stay with us. I sincerely thank you for your feedback about the quality and reliability of our staff. This strengthens our motivation to offer you the best service possible. We are also really glad to read that you appreciated the design of the hotel and the quality of our restaurant.

I look forward to welcome you again,

Sincerely,

Aurélie Coquerel, Directrice du BEST WESTERN PLUS Hôtel de Chassieu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (326)
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33 - 39 of 326 reviews

Reviewed today
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  • Stayed: October 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Margela_M
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Reviewed 1 week ago via mobile
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Stayed: October 2017, travelled as a couple
Thank Anne Marie S
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Reviewed 2 weeks ago via mobile
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Stayed: October 2017, travelled as a couple
Thank Joanna H
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Aurélie C, Responsable relations clients at Best Western Plus Hotel & Spa de Chassieu, responded to this reviewResponded 1 week ago
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Reviewed 2 weeks ago via mobile
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Stayed: October 2017, travelled as a couple
Thank pmirmand
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Reviewed 3 weeks ago via mobile
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Stayed: September 2017, travelled on business
Thank Julien L
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Reviewed 4 weeks ago via mobile
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Stayed: September 2017, travelled as a couple
Thank Vanessa C
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Additional Information about Best Western Plus Hotel & Spa de Chassieu

Address: 82 route de Lyon, 69680 Chassieu, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Chassieu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chassieu
Price Range: £81 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel & Spa de Chassieu 4*
Number of rooms: 84
Reservation Options:
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