Booked a table for ten people to celebrate success at work and thank the girls for all their hard work. Had to wait for ages for everything as there were not enough staff and they had two Birthday parties going on at the same time.
Food was ok, infact my pizza was wonderful when it eventually arrived but the waiting for everything spolt the evening a little. When the bill came they had shoved on the "service charge" which considering the service was slow due to lack of staff was insulting. Ironically if they had not have shoved on the extra service charge we would have left a bigger tip as the waitress was really lovely...
Next time you have 3 parties booked organise more staff please. Customer service let you down guys.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.