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“Only in extremis ...”
1 of 5 bubbles Review of Cranley Hotel

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Cranley Hotel
Ranked #1 of 1 Hotels in Cranleigh
Guildford, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Only in extremis ...”
Reviewed 29 August 2011

We were welcomed by the barmaid enquiring whether we would would like to pay NOW while scratching her badly shaved arm-pit. We were asked to wait (and so had a drink) while another barmaid was found to assist with the booking. On completing our drink and having viewed another unfortunate disappearing thorugh a door we vaguely gestured in the direction we thought the rooms were. "That's right" was the response and we were left to find the room ourselves.

The room, despite expectations, wasn't too bad.

The next morning (Sunday) we were delighted to hear to dulcet sounds of the washing machine as 07:30 a.m. On descending to breakfast we were greeted by the sight of said washing strewn across tables in the dining room while breakfast was served in an adjacent section. Lovely. Our arrival was met with the warmth and friendliness that greeted us on our initial arrival. Breakfast was acceptable.

On departing we couldn't see anyone so we left the key on the bar and called into the kitchen to say where the key was and that we were leaving. "Warm and friendly" immediately appeared to demand that we didn't leave until she had checked that we had paid. This was an insult to both our integrity and our intelligence.

Never again.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 reviews from our community

Traveller rating
    2
    7
    7
    13
    24
See reviews for
6
19
2
12
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    1.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Polish first
  • Any
English first
Bristol
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2011

The rooms were terrible - dirty , scruffy and smelly. Beds and bedding were at least 15 years old. The bar downstairs was equally bad and the owners were not interested in any feed back. Would never stay again. Could not believe they had the cheek to charge £65 per night!

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank yvonnejorden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cranleigh hotels

London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2010

I imagined the Cranley Hotel (pub) would be basic but welcoming having stayed in pub accommodation before.

The images of the pub and the rooms did not do justice .. at all ! the pub is run down and the rooms beyond shabby. No shower, a bath (badly patched) and smelly towels. Why did I not walk out immediately well, I thought one night cannot be bad. I was very wrong, The bar was run by young teenagers and the clientele were all teenagers, the music really loud until at least 12 at night and then the shouting swearing and running up and down the stairs (why ?) until the early hours of the morning at least 3/4am and very loud and bad (s@x) banging against the walls then more shouting and swearing. We thought we would have breakfast in relative peace, but the other "guests" were rude greeting us with morning happy campers so decided not to stay for breakfast as parents were on their way down and did not want to subject them to the other "guests" beware at all costs is all I can recommend of this location (do not be fooled by the sleepy village that it is in .. its the local dive and bonking facility !

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grahacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 April 2005

Do not stay here if you are hoping for a good night's
rest, at least not on a Saturday. The disco starts
early and ends sometime after midnight, and is so loud
(and the bass so impressive) that your lamp will dance
right off the nightstand.

Add to this the rubbish heap encountered upon entering
the building and the less-than-friendly-or-helpful
staff and you've got quite a winning combination.

I was staying in the area for a road race at 9am on the Sunday morning. I asked if it was possible to get breakfast a little early and was told flatly, "No."

I never write reviews but this is the only minor form
of revenge I can hope to wreak.

---

  • Stayed January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Smaccr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cranley Hotel

Property: Cranley Hotel
Address: The Common, Cranleigh GU6 8SQ, England
Region: United Kingdom > England > Surrey > Cranleigh
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Cranleigh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cranley Hotel 3*
Number of rooms: 7
Reservation Options:
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Also Known As:
Cranley Hotel Cranleigh, Surrey

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