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“Exceed our Expectations!”

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La Villa del Ensueno Hotel
Ranked #2 of 10 Hotels in Tlaquepaque
Certificate of Excellence
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceed our Expectations!”
Reviewed 22 February 2011

We were seeking lodging in the Tlaquepaque-area that would accommodate our family's needs (parents, toddler and infant) along with other extended family also traveling with us in October 2010. Upon emailing La Villa with our needs, we were pleasantly surprised with the quick response from the hotel staff especially Anabel. She was so informative, helpful, and assuring in planning and during our stay. We stayed in the Jr. suite with a kitchenette (upstairs overlooking the dining patio and pool). The room was quiet, spacious and very comfortable (photo 8 and 11 on their website gallery). The water pressure in the bathroom and kitchenette was great. Lots of hot water! Air conditioning quickly cooled the rooms. We were concerned because La Villa is two buildings across the street from each other. Once at the hotel it was no concern. The street is pretty quiet with little traffic. The staff was always ready to provide door service for you. The hotel was clean and well maintained. The pools were clear and water crisp not like a heated pool since they use solar blankets. The kids still loved it! The breakfast service was perfect when you are travelling with a group of 12 with different “wake-up” schedules and tastes. You have a choice of a buffet or menu order or both. As the dining area filled up, the service slowed down a bit but Marta did an exceptional job trying to provide the best possible service. In the evenings, Anabel gave us wonderful dinner restaurant recommendations in walking distance of the hotel. The location of the hotel is fine and we never felt uneasy walking with our children in the evenings and nights. When we visited other parts of the city we were always greeted with a taxi ready to take us to our destination. Anabel provide my family with extraordinary service and went out of her way to help arrange our daugther’s baptism in a local church . . . this in no small feat. We are beholden to her for helping us arrange such a wonderful event. Muchisimas Gracias Anabel and La Villa!

  • Stayed October 2010, travelled with family
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Helpful?
1 Thank delaSmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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250 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Walnut Creek, California
Level 5 Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 February 2011

My family of four stayed here with extended family in October 2010 for a week. We couldn't ask for a better place. Anabel was awesome in helping with reservations and planning for our trip. During our stay we found our rooms above average, beds were comfortable, water pressure good, rooms and surrounding patios and sitting areas were clean. There was always a taxi at the ready to take us anywhere we wanted to go. We walked to the 'town square' with kids even at night, no worries. The breakfast was exceptional as it was a combination of buffet and menu. There were a variety of hot dishes that accomodated us all and we had kids ages 1 through 17 in our group! Marta at the breakfast place was awesome, sometimes services was a bit slow but she was working as fast as she possibly could to serve everyone. The employees here are very much willing to provide excellent service. One example was when a shirt I had used their laundry service for came back not ironed, the front desk attendant came to my resue at 9 pm and ironed it himself and had it ready the next morning for our special occassion! I highly recommend this place, we booked four rooms for our party of 12 and all work out better than we expected! Gracias!

  • Stayed October 2010, travelled with family
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Helpful?
1 Thank sansregret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 January 2011

This place is definitely magical. I loved the colors and feel of the place the moment i stepped in it. From the outside you may wonder where you've booked your stay, but once you enter the gates you realize just how enchanting it is. We got complimentary margaritas brought to the patio of our room upon arrival - jalisco is the birthplace of tequila and i have to say it was probably the best margarita i've ever had. i loved having our own patio with a table and chairs - other rooms had patio-lounges with sofas and all. breakfast was good and included in the price of the hotel. the bathroom in the room had a gigantic bath tub which was really nice. We were a few blocks from the center of tlaquepaque which i liked - it was so quiet where we stayed. i highly recommend staying in tlaquepaque as opposed to the center of guadalajara...tlaquepaque is quaint and has great shopping (though slightly overpriced - the tonala market is better), great restaurants, and great bars. there's not much to see in downtown guadalajara. the hotel also has a pool, which i imagine must be warmer in the summer than it was in October when we were there.

  • Stayed October 2010, travelled with friends
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Helpful?
2 Thank worldtraveler2318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, Tennessee
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2010

We were treated as family from check-in to check-out. We were upgraded to a suite without asking. It seemed as if we went back in the time of Old Mexico. The hotel is beautifully decorated through out. The gardens were well kept. Our room made us feel as we were home. There was no noise from the outside world. The two pools were kept cleaned. While we were there we had problems with the Mexican customs on a package we needed. The staff spent many hours trying to find the right agency or person to help us from the front desk to the manager. Our rooms were cleaned spotless. We had excellent internet. The morning meals were way much more than the continental breakfast served at other hotels. You had different options or describe what you want and they will fix it. We meet so many different types of people some are business patrons, honeymooners and families. The bar was a very quite setting and the service was fantastic. Our last night we had a little fiesta and some of the staff and guest join us making our last night a most memorable one.
We will definitely will return for another romantic visit with our extended family.

  • Stayed May 2010, travelled as a couple
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Helpful?
Thank tennesseesmokey2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington State
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 28 February 2010

Exquisite colorfully decorated hotel with beautiful plantlife & very accommodating staff. Complimentary drink is included & great breakfast variety in their bar area. Our room had a terrace area with tile table & chairs. The atmosphere was peaceful, serene & we wish we could have stayed longer than just a couple nights. Laundry was free (except ironing which was very inexpensive) so was quite an added plus! We plan to visit Tlaquepaque again & sure hope this hotel is available!!

  • Stayed February 2010, travelled as a couple
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Helpful?
Thank iluvjesus2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marin
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 February 2010

We enjoyed our daily walks to the plaza.
Taxis are available for day trips or when needed.
Hotel has a secure parking area.
Friendly and competent staff goes out of their way to be of help.
Breakfast service is ample with choices.
Evening bar service offers a chance to meet other guests.

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
Thank insearchoftaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parksville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2010

A very nice hotel with good service by everyone except the front desk. They charged $300pesos more on our VISA bill then we had signed for. So watch your charges and write in the totals yourself. Good location, just some minutes away from the downtown area. Good and safe parking. The hot tub was freezing and the heated pool was the same.

  • Stayed January 2010, travelled with friends
    • Value
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Helpful?
1 Thank Janbeckman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Villa del Ensueno Hotel

Property: La Villa del Ensueno Hotel
Address: Florida 305 | San Pedro, Tlaquepaque 45500, Mexico
Phone Number:
Region: Mexico > Jalisco > Guadalajara Metropolitan Area > Tlaquepaque
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 10 Hotels in Tlaquepaque
Price Range (Based on Average Rates): £
Hotel Class:3 star — La Villa del Ensueno Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
La Villa del Ensueno is a cozy establishment, decorated in the purest Mexican style and nestled in the heart of San Pedro Tlaquepaque. Only 30 minutes from Guadalajara's International Airport, Tlaquepaque town is one of the most famous art and handicraft destinations in all of Mexico. Our bi-lingual personnel are always on hand, ready to assist you by recommending restaurants, shops, or galleries. They can arrange special shopping tours within and beyond the city, as well as provide additional tourist services for the area. Your stay at La Villa del Ensueño includes an afternoon welcome cocktail at our bar. In the mornings you will enjoy a delicious full breakfast a la cart. For business or pleasure La Villa del Ensueño brings a great experience. Our rooms have a mexican traditional decoration. We also have 2 pools and an outdoor jacuzzi. ... more   less 
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