We just returned from this "wonderful" place with my 2 children. It is terrible that this hotel can be ranked at 5-stars. Based on our experience it is not better then 3, in lots of term 2+. We ordered, reserved and PAYED for a 4-bed room, but what we got were 3 beds. After a very long discussion with the reception we got one more bed. This bed reminded me on the old times in the old pioneer camps (see the photo). We complaided that we haven't got thee promised fruit-basket and the special Greek whine indicated in the hotrel brochure, The answer was that the wine ran out and couple of hours later we got 1pc. of peach and one pc .of apple! The tap was dripping, the curtain hanging, there were boards under our bed to stabilize it.... Not enough chairs at the pools and at the beach (The first day we didn't know that you have to stand up at 7am to reserve your oun place, that's why we were walking around for hours between the beach and the pools to find a free place...) The AC switched off every hour because of some electricity problems. All the family members woke up because of the heat several times during the night. The very unfriendly receptionist promised us to fix it... but nothing happened... Otherwise the food was (the drinks horrible)ok and the exhausted waiters did their best. Please, never book holidays there... or only for your enemies!
- Official Description (provided by the hotel):
- The “SUMMER PALACE” is a dreamlike deluxe 5 star all-inclusive hotel built on the beach with fabulous views over the Aegean Sea, Nissiros Island & the Bay of Kardamena, just 5 km away from the city of Kardamena. ... more less
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- Also Known As:
- Mitsis Summer Palace Kardamena
- Summer Palace Hotel Kos
- Mitsis Summer Palace Beach Hotel Kos/Kardamena