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“LOVELY HOTEL SHAME ABOUT A CERTAIN NATIONALITY !”

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Mitsis Summer Palace
Ranked #17 of 39 Hotels in Kardamena
Certificate of Excellence
essex
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“LOVELY HOTEL SHAME ABOUT A CERTAIN NATIONALITY !”
3 of 5 bubbles Reviewed 18 May 2014

Minutes from the airport so that is handy and completely out of the flight path too
Check in took mins double handy Our room was very close to reception so not a problem but too many stairs so if you have mobility problems - this is not the place for you - first of all it is at the top of a cliff so you can access the beach by lift stairs or steep walkway - I go to the gym and lactic acid kicked in
Rooms lovely and clean linen changed daily.
Mini bar good too
Animation team - Umm don't really know what to say about that.
Food Good - but my husband and I enjoy eating out too so went into town a few times and ate a Laoustros rest. which is amazing !!
No real entertainment in the eve unless you want to walk up and down a hill to the night club etc but this is not on your all inclusive - Why ??
Beach clean but tiny stones
Staff all friendly and helpful - only trouble is a certain nationality go to this hotel in their droves - probably about 80% - who are rude push in queues never say please or thank you and surround you on the beach so they can have all the parasols and sunbeds but if you play the u2 and the stereophonics loud enough they go !!!
If you love horse riding please visit Raphaels stables down the road follow the beach road which is flat and level amazing ride up into the hills - and these are such lovely well behaved horses/ponies loved it.
Don't buy a trip from Thomas cook Rep - selling trips into Kos for 18 euros when u can get a bus outside for 3 euros each way and stops in the middle of town.
lovely holiday its a shame about the 80% and the weather !!
but would like to say thank you to all the staff at the mitsis

Room Tip: when you book ask for sea view amazing !!
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nutterEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,173 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 May 2014

I went on a short vacation (all inclusive) with my mother to Mitsis Summer Palace for my 21st Birthday from the 3rd-8th May 2014. This place is truely AMAZING. In this review I will cover the 3 main factors; Food, Staff and cleanliness. First of all, the staff were lovely! which for me, is the most important factor of any holiday and decides the fate of me returning. They were always willing to help and always smiley! They even helped my mother arrange a personalised cake and flowers to be sent to my room on the morning of my birthday!
Secondly, I'm a vegetarian so I was dreading the food, but WOW is all I can say, the amount of variety was unreal, there is definately something for everyone. 3 buffets a day - Breakfast, Lunch and Dinner. The buffets include everything from tasty soups with fresh baquettes, amazing Greek salads with all kinds of cheeses, Pasta/rice dishes, every kind of meat and UNREAL deserts! There was even a chef present at the morning breakfast buffet cooking fresh omelettes and pancakes! and this was only the buffets! There is also two restaurants available (must be booked one day in advance). One Italian, which is built onto the pool side which serves incredible salads and pastas and the second restaurant which is Greek and is based on the beach!
Thirdly, the cleanliness was 5 star, both hotel and rooms were spotless. Rooms tidied daily and fridge refilled with bottles of soft drinks and beers.
Bubbly animation team, good entertainment for kids. The head of animation is such a great guy, you will love him!
The beach sports are really fun too, if your going all inclusive, the self pedal boats are free!
There are buses running daily from the hotel to Kardamena and Kos town. I would recommend to visit both. There is a restaurant in Kardamena called Avil that we literally fell in love with, I would highly recommend it!
Overall, a seriously underrated resort, AMAZING! I will definitely be returning soon. If anyone can fault this, I genuinely believe they cannot be pleased! (lol)
P.S Ladies visit the Spa in Blue Domes which is a 5 min walk from Summer Palace, body massages are amazing!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sadier0se
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 18 May 2014
We would like to thank you for the nice comments and we ensure you that we are more than happy to know that we fulfilled your expectations and you will hace nice memories from staying
at our hotel.
We are looking forward to see you next year

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
redcar
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 17 May 2014 via mobile

we stayed as a couple, from 4th may May to 11th. weather was not fantastic but were able to top up the tan on the last day before we left. ALL of the staff were really friendly, there was always someone cleaning wherever u were, so the place was spotless. Dining was a joy in the restaurant. The maitre d, Vasyle, mistook us for Russians and was so apologetic, but we had some laughs with him all week. There was always something different to choose from. Only negative thing was sometimes the food in the turines on the side was cold rather than hot. The two a la carte restaurants, that you have to book the previous day, were really nice too, both staff and food wise. We did 3 trips, Nisyros the volcano island, Kos shopping and the island tour. Bit disappointed with them but each to their own. The guide on the volcano tour was Costa or Constantinas. He was really passionate about the history of the Dodecanese islands, and very interesting to listen to. I would recommend this hotel to everyone that wants to visit kos, but be prepared to climb plenty of steps!! One other drawback was that the bar was only manned by one person and there were nearly always queues, as the hotel was full most of the time, mainly with Russians.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank radar4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 18 May 2014
The Staff & Management of Summer Palace thank you for your comments.
We will keep up and try our best to improve and keep a high level of satisfaction.

Looking forward to see you again.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zaandam, The Netherlands
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 May 2014

We spend our holiday at Mitsis Summer Palace.from May 6th till the 13th (2014)
It was absolutely a fantastic hotel. The room that was super. I really have respect for the cleaning lady that cleaned our room.So many stairs they have to do everyday.
The restaurant of Summer Palace was really great. Everyday something different to eat.
I wanna thank the team of the great team of the main restaurant. A special thanks to the manager of the restaurant for calling to team together when we asked for it ... Also a thanks to the lady at the entrance of the main restaurant that welcomed us with her great smile. Another thanks goed to the cook Toni.. A real great guy.
I actaully have no complains about the hotel...

Room Tip: Dont have a tip travelersfor choosing a room. We were absolutely suprised about the room size
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank renew294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 17 May 2014
Dear Guest,
Thank you for you nice words about our hotel and the services offered. It makes us happy to hear that you enjoyed your holidays and we would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Looking forward to welcome you again in our hotel "Mitsis Summer Palace".

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 May 2014 via mobile

"Its amazing the fact how we enter the 1st day and how we go the last week"totally different Mitsis .S.P is a love with a first eye trust me!!!
I mean i have 4 children so that's not so easy for me with them up-down but the staff there is so helpful and train so well,that's mean. A good well done job to A Management staff,I eat every day in Main Restaurant and also to the other to amazing Restaurant's but the Staff in Main Restaurant was something else!! A good Organised Waiters and All staff always big smile !!! Also the cleaning part of hotel was very good and I wanna say again thank you to Mitsis S.P :)

Stayed May 2014
Helpful?
1 Thank JamesBondelift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 15 May 2014
Dear Guest,

Thank you for you nice words about our hotel and the services offered. It makes us happy to hear that you enjoyed your holidays and we would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Looking forward to welcome you again in our hotel "Mitsis Summer Palace".

Kind regards
Summer Palace Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 2 April 2014

Its our second visit to this Hotel.... we fell in love with this hotel!
every time we are coming here and get an unforgettable vacation!
Cleaning every day, mini bar filled up properly.
3 restaurants, one main, Italian and Greek, which serves delicious and always plenty of food choices. The staff is very helpful, always with a smile. Especially we would like to say Thanks to m=Mnager over there! He used to help us all the time and he makes our holidays better every day!
The reception is always helping, moving quickly passed.
The beach is big and wonderful, the sea is clean, lots of fish. Every day at the beach carried the watermelon, there is a bar with a variation of different cocktails.
Fun animations every evening and bars are open until the night!

Room Tip: Go for a sea view room...Its beautifull...!!!!!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jenny369369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 9 May 2014
The Staff & Management of Summer Palace thank you for your comments.
We will keep up and try our best to improve and keep a high level of satisfaction.

Looking forward to see you again.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 November 2013

Trip date Mid Septerber 2013. We found the hotel spotless, very clean and tidy, The Food was really nice with lots of variety never had a bad meal, The concierge Thomas was fantastic really friendly, you are suposed to wear long trousers for evening meal but not everybody does and they dont say anything. Pool and beach were lovely and we always found sun beds to sit on. Rooms were spotless but maybe not 5 star. My only critism was there was not enough seating in the louge area, once we came out from dinner the only place to sit was the reception where they had quite a few sofa's but there was never enough. Evening entertainment wasnt as good as I expected. Great for the Kids but not fantastic. getting a but into Kardamena and Kos was really easy and all of the staff were very friendly. Also you dont get your EU25 back for the safe which I though was quite bad. I think these should be free. Other then that we had a great time, beautiful weather, good food and nice people. There is a Disco up the road 10/15 walk but its doesnt start till midnight.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Helen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 13 May 2014
Dear Guest,
Thank you for you nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Look forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mitsis Summer Palace

Property: Mitsis Summer Palace
Address: Kardamena, Kardamena 853 02, Greece
Region: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 On the Beach Hotel in Kardamena
#13 Luxury Hotel in Kardamena
#19 Family Hotel in Kardamena
#22 Romantic Hotel in Kardamena
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mitsis Summer Palace 4*
Number of rooms: 252
Official Description (provided by the hotel):
Accommodation: Standard rooms (52), Bungalows (104), Family Suites (96). Every 15 rooms a sharing pools is available. Room Facilities: Fully air-conditioned with individual control Heating, Bathroom with bathtubs / Hair dryer, Direct dial telephone, Mini fridge, Satellite TV with international channels / Music channel, Balcony or terrace with a fantastic view, Safe deposit box (with charge). Floor covering: Tiles. Meals in Main Restaurant. Breakfast: American buffet Lunch: Complete buffet Dinner: Complete buffet (all meals are with show cooking). Food and Beverage Facilities: Main Restaurant specializing in Greek and International cuisine with terrace and a fantastic view to the Aegean Sea. Italian à la carte restaurant «La Bella Vista»Greek à la carte restaurant (Tavern) at the beach. Main lounge Bar (In & outdoor), Interior Swimming pool, Bar, Beach Bar, Pool Bar, Room Service (07:30 – 21:30h). Sport & Leisure: 1 outdoor swimming pool with salt water, sun terrace, 1 Indoor pool with fresh water (for adults only), 6 sharing pools with fresh water for the family suites, 1 outdoor swimming pool fresh water with water slides, Sun beds and umbrellas at the pools and the beach, 2 tennis courts (hard) with floodlight, equipments. Water sport centre with water skiing, jet skiing, banana boat, parachuting, pedals, wind surfing (certificate), catamaran, row boots, pedals, canoes, rings, Scuba diving, lessons, Boat trips, Beach volley, Beach football, Table tennis, Bicycling, Horse riding & pony riding (on request), Bridge room, Billiard, Entertainment such as sketches, competition games, aerobics. Children’s play ground (4-12 years), Disco, Fitness, sauna and massage. Other Facilities: Reception with lobby, TV corner, Shopping arcade with mini market, souvenir shop and jewelry, Hair dresser, Laundry & dry-cleaning service, Concierge / Cashier / Porters, Guest Parking, Rent a car / motorbike / bike, Doctor’s visit, Lifts from the reception area to the beach. For Children: Integrated children pool with salt water, Children playground – Mini Club, Children disco, Baby cot, Baby chairs in restaurant, Kid’s water slide with kid’s pool. Business Accommodations and Services: Telephone and fax services, Internet and mail services, Photocopy service, Wi-Fi access at the main lobby area (free). Distance From: Kardamena Town 5 Km, Airport 14 Km, Port 32 Km, Beach on the beach, Public bus: Front of the hotel. ... more   less 
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Kos/Kardamena

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