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“Amazing!!!”

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Mitsis Summer Palace
Ranked #18 of 39 Hotels in Kardamena
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Amazing!!!”
5 of 5 bubbles Reviewed 21 July 2014

This is the third time i've come to this resort and would quite happily go again. The hotel is beautiful with amazing staff too. After spending 2 weeks here we didn't want to leave...could have stayed there another 2 weeks. The food is wonderful and as for the desserts they are to die for. Staff can't do enough for you. Really can't wait to go back....get me on that plane!

Room Tip: Sea view is out of this world.
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  • Stayed June 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank sarah l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace, responded to this review, 22 July 2014
We would like to thank you for the nice comments and we ensure you that we are more than happy to know that we fulfilled your expectations and you will have nice memories from staying
at our hotel.

We are looking forward to see you next year

Kind regards
Management team of Summer Palace
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1,173 reviews from our community

Traveller rating
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    335
    177
    73
    62
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

We just had a great vacation here with two adults and two children in a family suite. The suite included a big balcony with a great view to the sea. This hotels excels in beautiful views, nice rooms, very clean, lots of choice for the food, multiple smaller pools and a good location directly to the beach. The staff stands out, they seemed consistently competent, friendly and service minded.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Søren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace, responded to this review, 21 July 2014
The Staff & Management of Summer Palace thank you for your comments.
We will keep up and try our best to improve and keep a high level of satisfaction.

Looking forward to see you again.

Kind regards
Management team of Summer Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Watford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

Stayed for a week, but was desperate for longer! Lovely, chilled environment with beautiful views, we all had a ball. I was amazed at how clean the resort was, absolutely spotless, couldn't stop going on about it, but with 2 small children cleanliness is a high priority for me, and I was bowled over. Staff, across the board, were so friendly, helpful and polite, making our stay even more special. Stayed in a family suite which was spacious, the master bed was quite uncomfortable, but no other complaints, and had a beautiful sharing pool right outside, but felt like it was our own as no-one else really seemed to use it. Good variety of food, something for everyone, had some amazing dishes in the main restaurant, and the desserts/cakes were just delicious - there was even cake 4 breakfast. Good facilities and activities at the beach, only downside was the beach was shingle, although think my children had more fun searching for stones and shells.

  • Stayed June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Lewi42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace, responded to this review, 20 July 2014
Dear Guest,
Thank you for your nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Look forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,

Management team of Summer Palace
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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Have just got back from two weeks at this hotel with my boyfriend. It is such a beautiful hotel with such beautiful views. We really enjoyed our stay at summer palace and would recommend anyone to go. The food is delicious and suited to everyone and there is alot of Choice. The rooms are very nice, spacious and always clean. The hotel is also very clean. The staff are all very friendly and happy to do anything for you. However the entertainment is very lacking and we did find it was what let the hotel down. The only entertainer really was Mark Mr boombastic he was lovely and was always trying his best to entertain the guests and get everyone involved, the hotel is lucky to have him I think.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LeanneJm6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 17 July 2014
Dear Guest

At The Mitsis summer palace we strive to make every guests stay a unique one.
We appreciate the time you took to write a review about our hotel. As a management team we are pleased to receive comments on guests stay that have created memorable moments.
Thank you again for your review, and we look forward to welcoming you back during your next visit in Greece for a longer stay this time!

Sincerely yours,
Management team of Summer Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 12 July 2014

I cannot fault the cleanliness of the hotel, the rooms and the staff were always helpful and polite. However we had a garden room over the reception area and were constantly disturbed by coaches /local buses that left their engines running outside. Apart from the diesel fumes this causes the balcony door frames to rattle and shake noisily.We chose to go May during term time, but the hotel was full of children. As a Brit we were definitely in the minority as most of the other guests were eastern European and Russian who have not yet mastered the art of queuing! A much needed skill when attempting to get a drink as there was only one barman who worked at full pelt.There was no entertainment in the hotel at all which was disappointing. After eating there was nothing to do except sit in the reception area and people watch. This area was very noisy and not at all relaxing as it was such a vast area it was ideal for children to play chase. Also down stairs near the pool area there was some sort of entertainment for children.The noise echoed off the pool and could be heard in the reception area... not pleasant.The Greek and Italian restaurants made a nice change from the buffet which became a bit boring. However I feel that these areas were not utilised enough. Tables and parasols could have been put out there to have a quiet drink in the evenings... there was nowhere to sit so everyone gravitated back to the reception and outside balcony seating area. The hotel is in a complex however we were not informed by the rep ( who was hardly at the hotel ) that we could use the facilities in the other hotels if we purchased an arm band. We found this out by chance the night we were leaving.The hotel was too far to walk to any villages and whist it was a superb spot it is not a hotel that I would wish to return to in the future.

Room Tip: Don't chose a room over the reception area far too nosiy.
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  • Stayed May 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank Gillyg099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

We stayed in the hotel for two weeks and we loved the staff and the facilities. I have never experienced such polite and smiling staff anywhere, from the nice cleaning staff to the managers! The children entertainment was also very funny.

The Food was also very Nice, even if I had wanted it to be easier to get at table at the al a carte restaurants, especially the Italian one.

The only negative to say is that it was very hard to get at table outside and that is to bad with that view!

  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank Mette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace, responded to this review, 11 July 2014
Dear Guest

We would like to thank you for being our guest and for taking the time to post your feedback regarding your visit

With great pleasure we noted that you had an enjoyable stay and that all the facilities and services rendered were up to your expectations. Your positive, rewarding input has been shared with my team and has been appreciated.

Once again, thank you for giving us the opportunity to accommodating you here and contributing to a memorable stay.

Look forward to welcoming you back!

Kind regards
Management team of Summer Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gateshead, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 6 July 2014 via mobile

We stayed in the hotel for a week in June, we had no problems with the hotel or staff as they couldn't do enough for you. The problem is the guests it was like feeding time at the zoo in the restaurant you would think it had been hit by a plague of locusts.
The hotel needs to have some kind of entertainment on other than the kids show. We went into Kardamena most nights for something to do

Stayed June 2014, travelled as a couple
Helpful?
2 Thank Geoffh06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace, responded to this review, 7 June 2015
Dear Guest
Thank you very much for taking the time to write this review.
Thank you for your suggestions and comments.

Kind Regards
Kavouklis I
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mitsis Summer Palace

Property: Mitsis Summer Palace
Address: Kardamena, Kardamena 853 02, Greece
Region: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Kardamena
#14 Luxury Hotel in Kardamena
#19 Family Hotel in Kardamena
#22 Romantic Hotel in Kardamena
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mitsis Summer Palace 4*
Number of rooms: 252
Official Description (provided by the hotel):
Accommodation: Standard rooms (52), Bungalows (104), Family Suites (96). Every 15 rooms a sharing pools is available. Room Facilities: Fully air-conditioned with individual control Heating, Bathroom with bathtubs / Hair dryer, Direct dial telephone, Mini fridge, Satellite TV with international channels / Music channel, Balcony or terrace with a fantastic view, Safe deposit box (with charge). Floor covering: Tiles. Meals in Main Restaurant. Breakfast: American buffet Lunch: Complete buffet Dinner: Complete buffet (all meals are with show cooking). Food and Beverage Facilities: Main Restaurant specializing in Greek and International cuisine with terrace and a fantastic view to the Aegean Sea. Italian à la carte restaurant «La Bella Vista»Greek à la carte restaurant (Tavern) at the beach. Main lounge Bar (In & outdoor), Interior Swimming pool, Bar, Beach Bar, Pool Bar, Room Service (07:30 – 21:30h). Sport & Leisure: 1 outdoor swimming pool with salt water, sun terrace, 1 Indoor pool with fresh water (for adults only), 6 sharing pools with fresh water for the family suites, 1 outdoor swimming pool fresh water with water slides, Sun beds and umbrellas at the pools and the beach, 2 tennis courts (hard) with floodlight, equipments. Water sport centre with water skiing, jet skiing, banana boat, parachuting, pedals, wind surfing (certificate), catamaran, row boots, pedals, canoes, rings, Scuba diving, lessons, Boat trips, Beach volley, Beach football, Table tennis, Bicycling, Horse riding & pony riding (on request), Bridge room, Billiard, Entertainment such as sketches, competition games, aerobics. Children’s play ground (4-12 years), Disco, Fitness, sauna and massage. Other Facilities: Reception with lobby, TV corner, Shopping arcade with mini market, souvenir shop and jewelry, Hair dresser, Laundry & dry-cleaning service, Concierge / Cashier / Porters, Guest Parking, Rent a car / motorbike / bike, Doctor’s visit, Lifts from the reception area to the beach. For Children: Integrated children pool with salt water, Children playground – Mini Club, Children disco, Baby cot, Baby chairs in restaurant, Kid’s water slide with kid’s pool. Business Accommodations and Services: Telephone and fax services, Internet and mail services, Photocopy service, Wi-Fi access at the main lobby area (free). Distance From: Kardamena Town 5 Km, Airport 14 Km, Port 32 Km, Beach on the beach, Public bus: Front of the hotel. ... more   less 
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Kos/Kardamena

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