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“Wonderful holiday in Kos.”

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Mitsis Summer Palace Beach Hotel
Ranked #16 of 39 Hotels in Kardamena
Reviewed 22 July 2014

When we first arrived at the Summer Palace, we where greeted by very friendly staff at the reception. Our room we had booked wasn't ready fro the first night of our holiday so we had to stay in the Family village for the first night, but we didn't mind because the hotel gave us Black bands which meant we could eat, drink and use all the facilities in all the other Mitsis hotels other than the Blue Domes. The room in the family village was really spacious and would be more than adequate for any family staying there. On the second day of our holiday, our room for the Summer Palace was ready so we got moved. We where in a room which was up a couple of steps from the reception which had a communal pool in the middle of a few room blocks. When we entered out room, it was huge and had a big balcony. We then found out that we had another room, within our room, so I'm guessing we got put in a family suite. Because there was only two of us we just used the second room as a bit of a dressing room, so this meant we had lots of space! The Summer Palace hotel was very nice, the pools, the bar and the beach are all very looked after and very clean. The staff couldn't do enough for you in all 3 Mitsis hotels we went to. Because of our black band, we only ate in the same restaurant a few times in the whole 2 weeks we stayed there. I must say, the Family Village and the Norida Beach have nicer restaurants and more choice of food, and everything is cooked in front of you, i.e the pizzas than the Summer Palace. But because both of these hotel are more family orientated they got very busy with families and little children pushing in front of you. The Italian in the Summer Palace is the nicest Italian I have ever ate, and the waiters there could not do more for you. If they saw you had almost finished your drink they would come straight over with another, and the Chinese in the Norida Beach was really nice too. With regards to the entertainment, it was very poor in the Summer Palace, a lot more better in the Norida Beach, where there is a adults only bar which has a act on every night from Karaoke to a Musician, even a little bit of music around the pool or bars in the Summer Palace would of made a difference. Whilst on holiday, we went into Kardamena 2 nights for some food, we found a really nice restaurant on the front, which done really nice steaks and a good variety of food for a really good price. Also if in Kardamena you have to go to the Stone Roses bar, they have got music in there every night and really good cocktails! Hopefully will make a trip back to Kos in the near future.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
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4  Thank Claire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace Beach Hotel, responded to this reviewResponded 23 July 2014

Dear Guest,
Thank you for your nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Look forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,

Management team of Summer Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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404 - 410 of 1,367 reviews

Reviewed 21 July 2014

This is the third time i've come to this resort and would quite happily go again. The hotel is beautiful with amazing staff too. After spending 2 weeks here we didn't want to leave...could have stayed there another 2 weeks. The food is wonderful and as for the desserts they are to die for. Staff can't do enough for you. Really can't wait to go back....get me on that plane!

Room Tip: Sea view is out of this world.
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  • Stayed: June 2014, travelled with friends
    • Location
    • Cleanliness
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1  Thank sarah l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace Beach Hotel, responded to this reviewResponded 22 July 2014

We would like to thank you for the nice comments and we ensure you that we are more than happy to know that we fulfilled your expectations and you will have nice memories from staying
at our hotel.

We are looking forward to see you next year

Kind regards
Management team of Summer Palace

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Reviewed 20 July 2014

We just had a great vacation here with two adults and two children in a family suite. The suite included a big balcony with a great view to the sea. This hotels excels in beautiful views, nice rooms, very clean, lots of choice for the food, multiple smaller pools and a good location directly to the beach. The staff stands out, they seemed consistently competent, friendly and service minded.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
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3  Thank Søren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace Beach Hotel, responded to this reviewResponded 21 July 2014

The Staff & Management of Summer Palace thank you for your comments.
We will keep up and try our best to improve and keep a high level of satisfaction.

Looking forward to see you again.

Kind regards
Management team of Summer Palace

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Reviewed 19 July 2014

Stayed for a week, but was desperate for longer! Lovely, chilled environment with beautiful views, we all had a ball. I was amazed at how clean the resort was, absolutely spotless, couldn't stop going on about it, but with 2 small children cleanliness is a high priority for me, and I was bowled over. Staff, across the board, were so friendly, helpful and polite, making our stay even more special. Stayed in a family suite which was spacious, the master bed was quite uncomfortable, but no other complaints, and had a beautiful sharing pool right outside, but felt like it was our own as no-one else really seemed to use it. Good variety of food, something for everyone, had some amazing dishes in the main restaurant, and the desserts/cakes were just delicious - there was even cake 4 breakfast. Good facilities and activities at the beach, only downside was the beach was shingle, although think my children had more fun searching for stones and shells.

  • Stayed: June 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
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3  Thank Lewi42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace Beach Hotel, responded to this reviewResponded 20 July 2014

Dear Guest,
Thank you for your nice words about our hotel. We are happy to hear that you enjoyed your holidays in our hotel.
We would deeply appreciate it if your stay here would also prompt you to recommend our resort to your family and friends.
Look forward to welcome you again in our hotel Mitsis Summer Palace.

Kind regards,

Management team of Summer Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

Have just got back from two weeks at this hotel with my boyfriend. It is such a beautiful hotel with such beautiful views. We really enjoyed our stay at summer palace and would recommend anyone to go. The food is delicious and suited to everyone and there is alot of Choice. The rooms are very nice, spacious and always clean. The hotel is also very clean. The staff are all very friendly and happy to do anything for you. However the entertainment is very lacking and we did find it was what let the hotel down. The only entertainer really was Mark Mr boombastic he was lovely and was always trying his best to entertain the guests and get everyone involved, the hotel is lucky to have him I think.

  • Stayed: July 2014
    • Value
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    • Rooms
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2  Thank LeanneJm6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Διευθυντής at Mitsis Summer Palace Beach Hotel, responded to this reviewResponded 17 July 2014

Dear Guest

At The Mitsis summer palace we strive to make every guests stay a unique one.
We appreciate the time you took to write a review about our hotel. As a management team we are pleased to receive comments on guests stay that have created memorable moments.
Thank you again for your review, and we look forward to welcoming you back during your next visit in Greece for a longer stay this time!

Sincerely yours,
Management team of Summer Palace

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Reviewed 12 July 2014

I cannot fault the cleanliness of the hotel, the rooms and the staff were always helpful and polite. However we had a garden room over the reception area and were constantly disturbed by coaches /local buses that left their engines running outside. Apart from the diesel fumes this causes the balcony door frames to rattle and shake noisily.We chose to go May during term time, but the hotel was full of children. As a Brit we were definitely in the minority as most of the other guests were eastern European and Russian who have not yet mastered the art of queuing! A much needed skill when attempting to get a drink as there was only one barman who worked at full pelt.There was no entertainment in the hotel at all which was disappointing. After eating there was nothing to do except sit in the reception area and people watch. This area was very noisy and not at all relaxing as it was such a vast area it was ideal for children to play chase. Also down stairs near the pool area there was some sort of entertainment for children.The noise echoed off the pool and could be heard in the reception area... not pleasant.The Greek and Italian restaurants made a nice change from the buffet which became a bit boring. However I feel that these areas were not utilised enough. Tables and parasols could have been put out there to have a quiet drink in the evenings... there was nowhere to sit so everyone gravitated back to the reception and outside balcony seating area. The hotel is in a complex however we were not informed by the rep ( who was hardly at the hotel ) that we could use the facilities in the other hotels if we purchased an arm band. We found this out by chance the night we were leaving.The hotel was too far to walk to any villages and whist it was a superb spot it is not a hotel that I would wish to return to in the future.

Room Tip: Don't chose a room over the reception area far too nosiy.
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  • Stayed: May 2014, travelled with friends
    • Location
    • Sleep Quality
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3  Thank Gillyg099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

We stayed in the hotel for two weeks and we loved the staff and the facilities. I have never experienced such polite and smiling staff anywhere, from the nice cleaning staff to the managers! The children entertainment was also very funny.

The Food was also very Nice, even if I had wanted it to be easier to get at table at the al a carte restaurants, especially the Italian one.

The only negative to say is that it was very hard to get at table outside and that is to bad with that view!

  • Stayed: June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
5  Thank Mette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerSP_11, Manager at Mitsis Summer Palace Beach Hotel, responded to this reviewResponded 11 July 2014

Dear Guest

We would like to thank you for being our guest and for taking the time to post your feedback regarding your visit

With great pleasure we noted that you had an enjoyable stay and that all the facilities and services rendered were up to your expectations. Your positive, rewarding input has been shared with my team and has been appreciated.

Once again, thank you for giving us the opportunity to accommodating you here and contributing to a memorable stay.

Look forward to welcoming you back!

Kind regards
Management team of Summer Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mitsis Summer Palace Beach Hotel

Address: Kardamena, Kardamena 853 02, Greece
Phone Number:
Region: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 Luxury Hotel in Kardamena
#12 On the Beach Hotel in Kardamena
#14 Family Hotel in Kardamena
#22 Romantic Hotel in Kardamena
Price Range: £62 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mitsis Summer Palace Beach Hotel 4*
Number of rooms: 252
Official Description (provided by the hotel):
The five-star all-inclusive SUMMER PALACE BEACH HOTEL, at a short distance from the traditional village Kardamena in Kos, promises unforgettable holidays, offering 360o views of the shimmering sea. Guest accommodation includes 252 rooms and suites, reflecting traditional hospitality in combination with the services of a lush hotel. The hotel with its client-centered philosophy, like all MITSIS HOTELS, offers a variety of leisure and sports choices, including an outdoor swimming pool with sea water, a Relax Atrium with an indoor swimming pool, a water park with huge water slides available for children above the age of 8, a fully equipped gym, two tennis courts, a bridge room, beach volley, beach football and many other services, such as the water sports centre with water ski, jet-ski, paragliding, rings, catamaran sailing, banana boat, diving lessons, horse riding, cycling. ... more   less 
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Beach Hotel Kos/Kardamena

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