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“Fantastic Hotel and holiday - but possibly not for everyone... see below.”

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Atlantica Porto Bello Royal
Ranked #2 of 39 Hotels in Kardamena
Certificate of Excellence
Liverpool
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic Hotel and holiday - but possibly not for everyone... see below.”
Reviewed 19 August 2009

Top Tips: at the end!

General: The hotel is about 3km west of Kardamena and just next door to its sister hotel the Portobello Beach - with which it shares a theatre for night-time entertainment. It looks like a "groundforce triumph" - lots of hard landscaping and water features so it can appear a bit harsh and unrelenting especially at noon when the sun is highest. There isn't much shade but there are passages behind many of the rooms which link up and can provide a sensible route across the hotel. It is on the flight path and every flight to Kos flies over the hotel - but this did not bother us at all. We went all-inclusive and you need to have your gold card with you at all times. Often it was not asked for - or you could get away with just one for a round of drinks. Occassionally (main bar was worst) you would be asked to show one card/drink and the date would be checked too. The hotel has a gym but the equipment is (relatively) poor and it is not air conditioned.

Room: We had a junior suite - and it was was great. Two keys are provided (and you can always work the air-con with your Tesco clubcard!) Maid service was impeccable and towels changed twice daily. We booked 6pm checkout locally for €55 (subject to availability) and kept our all inclusive all day.

Food: was plentiful and high quality. I thought there was enough variety and flavour not to be bored over a 10 day stay. Of course a buffet presentation provides its own limitations - the food tends to be a similar style each day and the salads were always the same - but we felt there was plenty of choice and we totally enjoyed it. We found service was generally very fast and the food almost without exception hot enough. Our biggest complaint to be honest was that the "fruit juice" (orange/apple/pineapple) was actually squash - and this was true in the bars as well. Breakfast on Sunday morning includes smoked salmon and champagne! (well sparking wine)

Restaurants: There are 6 restaurants - we didn't go to the A la carte "French" restaurant - I was not excited by the menu and it was fairly expensive (about €25 for a main course).

The main restaurant: Had the biggest choice and you don't have to book . There was a fish night here and two Greek nights which we thought better than the fish and greek restaurant respectively. Wednesday night is the Greek Gala night with music and dancing... Get an outside table if you can.

Greek Restaurant/FIsh Restaurant: must be booked and only at luchtime. Both were OK but to be fair the food in the main restaurant provided better overall choice.

Italian Restaurant: must be booked and this was probably our favourite. As well as the "meat in sauce" hot buffet - they did pasta to order and pizza. The soup was good too (actually the soup everywhere was excellent)

Asian Restaurant: Sort of bland Chinese (but don't let that put you off) rather than Indian. Again must be booked but differs from the other restaurants as it is table service. We went twice. The offer is soup (which changes each day), Wonton/Chicken Wing/Spring Roll, A mild curry with rice and an oriental side salad and finally banana fritter. The curry is almost too bland - but tasty enough to make a pleasant change. The Italian and Asian restaurant are evening only.

The beach bar does toasted sandwiches and is a good choice for a lighter lunch.
The midnight snack buffet is only worth a visit on a late arrival.

Drink: As described - local wine/beer/spirits etc. I thought the quality was pretty good though it would be nice if they had a choice of 2/3 wines as the same wine day in/day out gets a bit repetive. Other wines are available to purchase (we didn't). You cannot remove a half drunk bottle from a restaurant - not sure if this applies to bought bottles though). Soft drinks were good - though diet pepsi was the only sugar free option (but was part of AI) Drinks in the fridge are not refilled - however, it is no problem to get drinks (including still water) in plastic glasses from any of the bars and take them either to the room/beach/pool/theatre.

Entertainment: Could be better. The theatre show (which generally started about 20 minutes later than the advertised 21:30 tended to be the same animators dancing and singing to a different backing track - we saw Grease and Riverdance! It seems they are playing to the lowest common denominator. On the main terrace was Fulvia - a 30 something petite singer - who actually wasn't that bad. The only problem is that she is there 6/7 nights and plays exactly the same set to a computer backing track every night. By the fifth night I'd had my fill of Fulvia. The Greek Night on Wednesday is a must. On some evenings they ran films at the beach bar (like my big fat greek wedding). The hotel has a conference centre/cinema - but this was closed for the duration.


Daytime Entertainment: We the adults were more than happy doing not much. But not much was not enough for our teenage children (both boys) who had nothing much to do. There is one table tennis table. No Pool room. One computer with internet access (see below on this) but children under 16 not allowed to use it. The watersports were good,d we enjoyed the jet-ski, and could have done more --- but they are expensive (€50/15 mins for the Jet Ski)... Archery was advertised (we wanted to do this) but it had been discontinued.

Computers: Anticipating a lack of older children activitiy we took ipods and a netbook. WiFi is available in reception and was fairly reliable. We should have taken a cat5 cable to get wired access in the room. The safe was just big enough to take the netbook but not a laptop. There is nowhere in the room suitable for attaching a kensington lock.

The computer room next to the indoor pool had 4 computers in it with Internet access - but at the start of the week only one worked and the others were in various states of disrepair. You are not permitted to play games on these computers (good!). While we were there two computers were repaired - but a sign put up banning under-16's - so something else they could not do!

Beach/Pools: The pools are stunning - personally I didn't mind the salt water - you float easier! Though I do think they are a risk if you have small children as they can be as little as two metres from an apartment door and completly unguarded. The indoor pool is fresh water but cold - as it does not see any sun. There are two jacuzzi's
There was some nabbing of sun-beds and it could be a gamble about getting one round about lunchtime but more often or not it was OK. We were always able to find one on the beach. The beach is probably 'imported' and the sand is slightly gritty and abrasive and I thought a little sticky. Also there is a little strip of rock/stones to cross before getting into the sea. On the other side of the marina toward Kardamena is a naturist beach - just in case you are walking off the beaten track.

Out and About: The hotel bus runs irregularly so you may need to take a cab which is €9 to Kardamena. It is also possible to get the bus to Kos town (we didn't) Car Hire - I would use Sirent in the hotel lobby - prices are competitive. Do not use (t)rust rentals in Kardamena - I was disappointed in their service - we had problems with the buggy and the hire car and were ripped off for fuel on the boat we hired. Don't bother hiring a car for more than 3 days - it probably isn't worth it - and if just two of you think about just hiring a buggy - more fun (again you can book these in the hotel). There are plenty of guides to other beaches on the island but here is my 2p - On road to Kefalos the first beach is Gold Beach which is not at all commercial and practically deserted. Further on Paradise/Bubble beach is much more commercialised with a good range of water sports and a nice bar. Water sports here are cheaper than the hotel (€35 for the jet-ski) so better off here if you do travel out.

Top Tips:
a) Do not book (pay for) transfers - a cab from the airport is a standard €19 each way
b) Do hire a buggy - great fun - we took ours up the track behind the hotel for about 7km - follow your nose it brings you out next to the airport - turn right to get back to Kardamena.
c) Do not hire a self-drive boat - expensive and I don't think worth it. TrustRental charge for the boat's fuel at double the rate it would cost them! Rip Off - I wish we had just gone on an organised boat trip instead.
d) If you book packed lunches (day before at reception) then you get a sandwich, some fruit/a cake and a bottle of water each! The bottle of water is very useful though the sandwich was a bit stale
e) Kardamena is not the prettiest place in the world! probably best avoided.
f) Pack a cat 5 (computer network cable) for internet access in your room.
g) Get yourself a light lunch at the beach bar rather than a full meal.
i) Book restaurants by phone (Dial 9 IIRC) when you get up - if you want later than 7pm
j) The hotel shop charge about €14 per book - if you run out of reading!

Finally a fantastic hotel - especially if you want a lazy days beach holiday. If you have teenagers that want to be entertained then it is best avoided (others give this advice too which meant not too many kids of similar age to ours for them to befriend).
The all inclusive offer is more or less faultless... and while the PortoBello beach hotel looks prettier and greener - I think PBR is probably better. Any criticism is only because it fairly expensive and with all your eggs It's a shame that Kos is not more attractive

  • Stayed August 2009, travelled with family
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Helpful?
5 Thank CustardJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2009

Heaven! So relaxing! The hotel was just as shown in the pics. Spacious. Not crowded. No rush for sun beds - despite only a dozen available at the 100 foot main poolc - as most rooms have access to their own pool. We were in the main building, which was close to everything you need inc the main pool, and although had a garden view it came with a 30 foot terrace and sunbeds. Rooms very spacious.

Excellent food for an all-inclusive, with superb quality in main buffet restaurant, and excellent choices in Italian and Asian for dinner and Greek and Fish for lunch.

Tips - note it's quite breezy but thats a blessing in the heat. You also have to book everything 24 hours in advance so get in early for the additional restaurants. You can book by phone.

Its expensive for a late check out (55 Euros). It's not advertised, so ask to use the shower in the courtesy room, which is free, and can be booked the day before departure.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank MarkyMUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincolnshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 July 2009

Just returned from a weeks all inclusive at the Porto Bello Royal and have no complaints at all.
We(me,my husband,son aged 10 and mum aged70)had a fantasic time in beautiful surrroundings. The rooms are quite large and absolutely immaculate, we had towels changed twice daily. We had paid for the deluxe sea view and woke to find that we were not disappointed.
We have never stayed in 5 star before so can't really comment on wether it was up to this standard, but we have always stayed 4 star, and this hotel was certainly a step above any of those that we had stayed in before.
The food was lovely and very fresh.
The pools were never crowded and there was never any rowdy behaviour that we saw.
The entertainment was no worse than any we had seen before and the Animation team worked very hard to make it as professional and enjoyable as possible.
The only advice I would give is to ask for 2 key cards when you check in as the air con only works with the card, so when you go out in the day and take your card you have no air con!! The reception are quite happy to give you 2.
All in all a great holiday which exceeded our expectations
Enjoy!!

  • Stayed July 2009, travelled with family
    • Value
    • Location
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Helpful?
Thank BevG94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom N-Yorkshire
1 review
Reviewed 23 July 2009

Our journey to the island of Kos was a night flight and I ust say the airport wa in a very poor shape. There was 5 of us, me (the teenager) my parents and my grandparents) were the only ones that was driven there. The rooms were in an excellent condition but I think I remember spotting one a two creatures about. So please beware about that. It did not ruin the holiday though.
At the beginning, getting around could be a bit confusing considering it was built sort of on a mountain with different levels housing different facilities. But in the end you can get the hang of it.
The shade of the hotel was a bit of a problem... walking up and down with not much shade made you getting hot quite easily. Usually you hang around the area where you most usually be. We stayed at the second to the top level.
Now, the most impressive part...The swimming pools! They were built on different levels and very large. Only one or two were fairly small.
Considering the largeness of the hotel complex, the pools are sometimes quiet which means you can easily relax without the young louts being loud or rowdy around you! During the evening however, the young adults come around and the rowdiness begins...
The beach was a little crowded but very good. I hardly went there as I preferred to know what I was stepping on at the pools...

The food there was a bit repetitive but very good. They contained many multi-cultural meals but as I said again, a bit repetitive. The restaurant were all very good. I must recommend the fish one if you have any fish lovers. The fish restaurant was only open during the lunch time. There was also a Greek one but I noticed that one was a little bit quiet...!
The staff are very lovely towards you although the waiters can be a little clumsy. I think a heard about five accidents with the plates during our two week stay. But all in all, very nice.
Getting around the island is a bit of a problem. Although the public buses are there to help, they can be of time and you could be waiting at a bus stop for hours.

I would recommend this hotel to people who wish to enjoy there time for relaxation.

  • Stayed August 2008, travelled with family
    • Value
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    • Service
Helpful?
Thank Minister123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2009

4 Adults 2 kids under 5 and a baby! The quality of this hotel was excellent. The food for a buffet was great with not to much monotiny to speak of. Whilst many people have moaned about the entertainment what do people expect it is after all holiday entertainment and not the west end so get a grip! Whilst we were very impressed with the hotel it is a strecth to say that it is a proper 5 star establishment, but certainly a 4star plus. That said the beach was fab facilities alsways clean the only moan was the saltwater pools hey you can't have everything!! Would highly recomend this hotel for a relaxing quiet holiday, if you want nightlife go to Ibiza!

  • Stayed May 2009, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank foxandconey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2009

The hotel itself was lovely and the food acceptable [not much variation but plenty of it] Rooms were clean and well equipped. Pools, lots of them but salt water so not pleasant as made eyes sting but showers around to wash the salt off after to prevent burning. The indoor pool was chlorinated so the kids used that most of the time. The location was a little isolated so we found that we were paying for the kids to taxi into Kardamena most night for some entertainment [about 9 euros each way so did get a little expensive as we were there for two weeks]. There is a courtesy bus but finishes running quite early. The main criticism was the entertainment...or lackof it! After paying for all inclusive you really dont want to have to be paying elsewhere for drinks and to be entertained. The team consisted of young people-varying nationalaities who tried their best but really just didn't have adequate training or skills so became a little amateurish and on some occasions we felt embarrassed for them. Spoke to a couple of the team that said there had been many problems with agents at the begining of the season and the best of the talent walked [maybe they all should have?] The majority of the staff, waiters, reception were very friendly although those that appeared to be "management" came across as miserable and surly and very often saw them giving the young team [who to be fair worked relentlessly and never seemed to get time off] a ticking off. Overall we had a good holiday but has made us think carefully about choosing location more carefully in the future so not to feel trapped!

  • Stayed June 2009, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ella16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oxfordshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2009

We arrived at the the Hotel late in the evening the main reception is light and airy and the staff are all very welcoming and helpful.

We were offered a light supper which consisted of salad and soup, which was perfect as it was almost midnight.

The room it self was ok, but not what I was expecting, completely my own fault as I should have checked the Atlantica website where the room layout is provided. We were staying in a junior suit, as you open the front door, there were two small beds for the children, this was not ideal, as a safety conscious parent I did not want my children sleeping next to the front door, you then go past the bathroom and into the main bedroom and beyond to the balcony.

Whilst unpacking we discovered another safety concern, the door has some sort of random release mechanism on the door, so even when it is in it's locked position as soon as the handle is pulled down the door opens (we discovered this when our 2 year old opened the door! So, assuming the lock was faulty the 4 of us climbed into the main bed together, the childrens beds were too small for us to sleep in and we couldn't leave the children in the room with access to the balcony as the bacony was at a height which could easily be climbed over by an over zealous 2 year old (as we also found out)

We contacted reception about the front door, assuming the lock was broken, they sent a man out but it turns out the lock was fine and they are all like that...........

To sum it up..........foods good staff are nice but the suits aren't suitable if you have small children, a better option for us would have been a royal suit, which I would have booked if I'd realised, as I said before completely my own error!

Watch out for the fishing spiders........my 5 year old thought it was a triantula and was too scared to go back to the room! even though they're harmless, it's really windy and the sand hitting your legs feels like needles.........brochure said white sandy beach........they got the sand bit right but it's not white!

I would definately recommend this hotel to a friend.....it's lovely, but has to be the royal suite if you're coming with children!

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blw122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlantica Porto Bello Royal

Property: Atlantica Porto Bello Royal
Address: Kardamena 85302, Greece
Region: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kardamena
#1 Luxury Hotel in Kardamena
#1 On the Beach Hotel in Kardamena
#1 Top resorts Hotel in Kardamena
#3 Romantic Hotel in Kardamena
#3 Family Hotel in Kardamena
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Atlantica Porto Bello Royal 5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Porto Bello Royal Hotel Kardamena
Atlantica Porto Bello Royal Kardamena
Porto Bello Beach
Kos Porto Bello Beach
Porto Bella Beach
Atlantica Porto Bello Royal Hotel
Atlantica Porto Bello Royal Kos/Kardamena

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