The grounds are very nice, big and well kept gardens, large beach front, great pool.
And the sun is great too!
But the staff of the reception and the restaurant are disappointing. On the first morning the internet was not working in the lobby area. Carrying laptop, smartphone and tablet, and knowing my way around routers, I kindly asked the reception to reset the router. The employee kept insisting that it was my equipment, because her smartphone had a wifi connection. After talking to the manager, he called the IT helpdesk and they confirmed that the router was 'stuck'...
The restaurant is worse. Order a bottle of water and two glasses of wine, you might get it after your second course. With the bottle of water did not come the extra glass to drink the water from.
At breakfast, if you go back to the buffet for some additional food, and you have a cup of coffee half full and a slice of bread already buttered on your plate, they just want to take it away. I could stop them. Five minutes later, coming back after getting cereals, I found the table cleared anyway...
At sunset, on your way to the restaurant, do not make a detour over the beach. You will find all the gates around the pool area closed and you have to walk back, or climb the fence... No sign on the gates that they will be closed in the evening.
If you like a cocktail, do not order it from the Breeze bar. I ordered a pina colada, and they put it in a plastic cup, half full with ice cubes... Quite disappointing for 6 euro!
This may be small stuff to some. But I think that just a little more training of the staff could do miracles.
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- Also Known As:
- Lakitira Beach Resort Mark Warner Hotel Kardamena
- Lakitira Hotel Mark Warner
- Lakitira Hotel Kardamena
- Lakitira Resort & Village Kos/Kardamena