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“Relaxed sunny week”

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Atlantica Mikri Poli Kos
Ranked #20 of 39 Hotels in Kardamena
Certificate of Excellence
Reviewed 9 October 2013

The fairest overall rating would be just between average and very good. The hotel is just a short drive away from the airport. It's new, modern and well maintained. Room was very comfortable and clean. TV could be bigger with better choice of channels though...Staff is very friendly and always willing to help Food is quite OK and delicious but anyway it's nice to break a every day's routine by visiting a nice Greek taverna in Kardamena. I didn't like the variety of non-alcoholic drinks (local juices and cola from the machine). If you want to drink a regular Coke, you have to pay for it. Espresso coffee is also not on the all-inclusive list :-(...My seven years old son enjoyed the swimming pools and animated evenings at the theatre. And don't forget to visit Lido water park :-)

  • Stayed: August 2013, travelled with family
    • Value
    • Location
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Thank Skofy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 13 October 2013

Dear Skofy

Thank you for your recent stay and positive feedback

As you have mentioned, - Our location is much appreciated by most guests like yourself, being close to the airport and walking distance to Kardamena, beautiful beaches around the island and a lot more.

Our focus remains on practicality and affordability and offering all the essentials for todays' travelers at a value.

Issues such as the drinks are our first priority for improvement in 2014..

--- Just for you information, next year 2014 - we will have our own Water Park in the premises of Mikri Poli Kos so all guests will be occupied sliding down and enjoying themselves.---

All my colleagues join me in wishing you the best and we await for your next stay in our hotel.

With our warmest regards from the island of the Sun -Kos-.
Sincerely.

*George Vassilopoulos, Hotel Manager, gm.mikripolikos@sentidohotels.com ,
tel: +30 22420 92414
*Kostas Zois – Front of House Manager, info.mikripolikos@sentidohotels.com ,
tel: +30 22420 92411
*Rosana Pasaris – Reservations Manager, reservations.mikripolikos@sentidohotels.com
tel: +30 22420 91332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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187 - 193 of 573 reviews

Reviewed 8 October 2013

I really enjoyed my week at this hotel! Now I've cleared that up let me explain why...
My friend and I enjoyed a safe and friendly relaxing weeklong all inclusive holiday which initially we were anxious about as we booked through secret escapes.
The beach is right in front of the hotel giving you a fantastic sea view and easy access to free singers and the availability of water sports and land sports like beach volley ball.
Drinks were fine, no measures so slightly strong but you could comment on this if it was an issue! Food was plentiful with great variety. Of course with buffet style it can be a bit bland as to suit all guests but there are a number of other options in the close by village!
Animation staff were a lovely group, not too pushy but always available and enthusiastic. I particularly enjoyed the yoga with Barbara with the sounds of the sea setting the mood! Also available for guests were bingo nights, quizzes, Zumba, aqua aerobics, soccer and variety of others but I was there for a week of relaxing!!
So very clean and staff were on the ball all the time!

  • Stayed: September 2013
    • Value
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1  Thank Deirdre W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 13 October 2013

Dear Deidre W

Thank you for awarding us the highest possible rating for your recent stay.

We are happy to have provided you with an enjoyable experience and to know that our brand concept focusing on quality was so much appreciated by yourself.

We are proud to have a dedicated team of professionals in our team who are all eager to give their best services.

Our location is much appreciated by most guests like yourself, being close to the airport and walking distance to Kardamena, beautiful beaches around the island and a lot more.

Your good words regarding Animation and all the staff have been passed on to them .

--- Just for you information, next year 2014 - we will have our own Water Park in the premises of Mikri Poli Kos so all guests will be occupied sliding down and enjoying themselves.---

All my colleagues join me in wishing you the best and we await for your next stay in our hotel.

With our warmest regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos - Hotel Manager - mail: george.vassilopoulos@mikripoli.gr ,
tel: +30 22420 92414
Kostas Zois – Front Office Manager - mail: kostas.zois@mikripoli.gr ,
tel: +30 22420 92411
Rosana Pasaris – Reservations Manager - mail: reservations.kos@mikripoli.gr
tel: +30 22420 91332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

we were at the mikri poli this is a very nice hotel it has apartments which are very spacious and are very clean the food was also lovely lots to choose from entertainment good kids well catered for pool was great the only complaint we had was their were kids jumping of the bridges which was stupid because the swimmers in the water coming under bridge could of been hurt there should be warnings for parents to keep an eye on there kids plus warnings not to jump of bridges the manager costas was very nice as was the rest of the staff near the beach and 15 min walk to the town all in all great holiday if you have mobility problems you would struggle with some of the rooms as it is set on hill.

Room Tip: ask for sea view but not high up to many stairs to climb unless your young and fit
See more room tips
  • Stayed: August 2013, travelled with family
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1  Thank Geoffran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 13 October 2013

Dear Geoffran

Thank you for your recent stay and positive feedback.

As you have mentioned, our location is much appreciated by most guests like yourself, being close to the airport and walking distance to Kardamena, beautiful beaches around the island and a lot more.

Our focus remains on practicality and affordability and offering all the essentials for todays' travelers at a value.

Your good words regarding Mr Kostas have been passed on to him individually.

--- Just for you information, next year 2014 - we will have our own Water Park in the premises of Mikri Poli Kos so all guests will be occupied sliding down and enjoying themselves.---

All my colleagues join me in wishing you the best and we await for your next stay in our hotel.

With our warmest regards from the island of the Sun -Kos-.
Sincerely.

*George Vassilopoulos, Hotel Manager, gm.mikripolikos@sentidohotels.com ,
tel: +30 22420 92414
*Kostas Zois – Front of House Manager, info.mikripolikos@sentidohotels.com ,
tel: +30 22420 92411
*Rosana Pasaris – Reservations Manager, reservations.mikripolikos@sentidohotels.com
tel: +30 22420 91332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

My Partner and i went with my parents to Mikri Poli on 19th Sep. The journey from the airport is an easy 15 minutes in air conditioned coach. Front entrance is very nice and gives relief when you pull in on the coach with your fingers crossed. We were told at reception that we'd have to share rooms for three out of our ten day stay. This wasn't a problem as the appartment had separate rooms and as way of compensation the hotel asst manager, Kostas, offered us many perks which far outweighed any inconvenience caused. Kostas was always on hand to sort out any problems or questions we had. He never stops.
The asthetics of the building are very nice and modern with turquoise pools everywhere. There is an entertainment amphitheater in the grounds where the animation team put on very funny shows almost every night after amusing holidaymakers all day by the pool. The rooms have free air-con, two tvs, good showers with hot water and good pressure, clean towels and bedding when needed and beautiful views.
The meals were great morning, noon and night with a decent selection of fresh fish, salads, meat dishes, desserts and ice cream. The best thing about meal times was a young waiter called 'Arthur', he was always happy to see us and set a table in our favourite spot before we got there. He worked his butt off but still made time to have a joke with us. Give him a rise i say!
I had a chance to do a free scuba in the pool which led to me having two sea dives at very reasonable price, and the video footage they took is a great souvenir.
The town a few mins walk down the road is a good party location im sure in peak times but if like me you're looking to relax then late September is perfect.
Kostas arranged for us to keep both our rooms till we left at 7 in the evening which was helpful.
Even if i was a moaner, like some that were there, i would find it difficult to find faults with our stay at Mikri Poli
Turkey trip a must too.

  • Stayed: September 2013, travelled as a couple
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3  Thank Dale m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 10 October 2013

Dear Dale m

Thank you for awarding us the highest possible rating for your recent stay.

We are happy to have provided you with an enjoyable experience and to know that our brand concept focusing on quality was so much appreciated by yourself.

We are proud to have a dedicated team of professionals in our team who are all eager to give their best services.

As you have mentioned, - ""Even if i was a moaner, like some that were there, i would find it difficult to find faults with our stay at Mikri Poli. ""

Our location is much appreciated by most guests like yourself, being close to the airport and walking distance to Kardamena, beautiful beaches around the island and a lot more.

Your good words regarding Mr. Kostas and Arthur have been passed on to them individually.

--- Just for you information, next year 2014 - we will have our own Water Park in the premises of Mikri Poli Kos so all guests will be occupied sliding down and enjoying themselves.---

All my colleagues join me in wishing you the best and we await for your next stay in our hotel.

With our warmest regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos - Hotel Manager - mail: george.vassilopoulos@mikripoli.gr ,
tel: +30 22420 92414
Kostas Zois – Front Office Manager - mail: kostas.zois@mikripoli.gr ,
tel: +30 22420 92411
Rosana Pasaris – Reservations Manager - mail: reservations.kos@mikripoli.gr
tel: +30 22420 91332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2013

We had a lovely family holiday at the Mikri Poli Kos (2 adults & 2 kids 6 & 8) the food was varied & plentiful however the soft drinks were horrid, we would have also liked fresh juice for breakfast. We stayed for 7 nights & found the kids entertainment very good, they had various activities throughout the day & a show & mini disco most evenings.
The rooms were lovely, modern, simple & clean, hot water was plentiful & the shower was good, they were also cleaned nearly every day & had fab air con, just one problem, the beds were very uncomfortable.
The staff were generally friendly & helpful, the pools were amazing & most of the hotel areas were kept clean & tidy. There did seem to be a lack of sun loungers.
I would say that this hotel should be a 3 star & not a 5 star.
The beach is close but not amazing.

  • Stayed: August 2013, travelled with family
    • Value
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1  Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 6 October 2013

Dear Louise T

Thank you for your recent stay and positive feedback.

As you have mentioned in your review it is the whole experience that result into a five star holiday. We definetely have space for improvement, nevertheless, we believe that overall everybody has a lovely time with us.

--- Just for you information, next year 2014 - we will have our own Water Park in the premises of Mikri Poli Kos so all guests will be occupied sliding down and enjoying themselves.---

All my colleagues join me in wishing you the best and we await for your next stay in our hotel.

With our warmest regards from the island of the Sun -Kos-.
Sincerely.

*George Vassilopoulos, Hotel Manager, gm.mikripolikos@sentidohotels.com ,
tel: +30 22420 92414
*Kostas Zois – Front of House Manager, info.mikripolikos@sentidohotels.com ,
tel: +30 22420 92411
*Rosana Pasaris – Reservations Manager, reservations.mikripolikos@sentidohotels.com
tel: +30 22420 91332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

good location, nice rooms, tasty food, quite in the hotel, and small city near with more clubs, bars and etc.. great time spent. thanks for all the working personel, and a handshake for Kostas (great manager) :) regards

Room Tip: really nice rooms on the first floor with big terrace :)
See more room tips
  • Stayed: September 2013, travelled with friends
    • Value
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    • Sleep Quality
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1  Thank lukas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 29 September 2013

Dear lukas D

Thanks for awarding us the highest possible rating for your recent stay and we are happy to have provided an enjoyable experience.

As you have mentioned, - Our location is much appreciated by most guests like yourself, being close to the airport and walking distance to Kardamena, beautiful beaches around the island and a lot more.

Your good words regarding our Staff and especially "Kostas" have been passed on to them individually.

--- Just for you information, next year 2014 - we will have our own Water Park in the premises of Mikri Poli Kos so all guests will be occupied sliding down and enjoying themselves.---

All my colleagues join me in wishing you the best and we await your next stay at our hotel.

With our warmest regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager, gm.mikripolikos@sentidohotels.com ,
tel: +30 22420 92414
Kostas Zois – Front of House Manager, info.mikripolikos@sentidohotels.com ,
tel: +30 22420 92411
Rosana Pasaris – Reservations Manager, reservations.mikripolikos@sentidohotels.com
tel: +30 22420 91332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2013

When we arrived on Sunday Sept 15, we were pleasantly surprised as the resort was situated nicely overlooking the sea, and appeared clean. We arrived just before one and were told our room was not ready yet and to go up and have lunch. I was a bit taken aback that they would not give us back our passports until we got our room keys. We went up and had a decent lunch and partook in the free beer and wine, which was decent as well. We got to our room (room 1104) and were again, pleasantly surprised. It appeared clean and spacious and we had a nice sea view from our balcony. HOWEVER, once we made our way inside we found a giant hole punched in the door. While this did not effect our stay, we did contact the desk to make them aware so they knew it was that way upon arrival and that we were not the ones to have done it. Also, the beds were HORRIBLE, but this was not something the hotel could have resolved (but something they should consider in the future). Over the course of our week stay we had our a/c go out twice (maintenance was sent out for this issue), ANTS IN THE BED!!! (which once we were told they would have house keeping come change the bedding, and I *think* they did, second time we asked to have our room changed and were told they were full and nothing could be done except send house keeping again, third time, again told we couldn't change room and we caught the house keeping coming to spray our room, which we explicitly told reception not to because it was so near to bedtime and we did not want to sleep breathing the chemicals in (we ended up moving the bed in the bedroom with one from the living room; this seemed to resolve the issue), our fridge kept cutting out off and on the duration of our stay (contacted reception each and every time), our hair dryer cut out (they replaced with new one, which cut out again and after several calls was never rectified), the TV for the whole complex was out for nearly three days, and the shower head in the bathroom kept sliding down the adjustable pole as your showered so you were only getting sprayed from about the chest up (making hair washing difficult)(called reception and no one was ever sent). On top of that, the bathroom emitted a smell of sewage towards the end of our visit (we gave up on contacting reception at this point). We ran into George, the manager, on one of our personal trips to the reception desk, to which he said he wanted to go see our room for himself. We never heard back off him if he did. Also, every subsequent attempt to contact him at the resort with our problems after the same receptionist, who works day and night, were not getting resolved, were blocked by said receptionist saying he was not around (and he never made an attempt to contact us when he did arrive). Upon our departure, we left a list of everything that went wrong, as well as the dates it happened and our contact information, with reception and asked that George contact us. We have been home nearly a week now and we have not received any contact. The hotel grounds look nice so that's a plus. The food got samey and was often times cold. The staff was rarely friendly (except the dining room staff) and came off accusatory every time we contacted them with an issue, as if WE were the problem. It was so stressful to go out and see all Kos and it's surrounding islands had to offer only to come home to a room that was considerably less than comfortable. Also the music at the pools is kept to a volume any person would gladly call the police on their neighbors for. I would highly recommend staying elsewhere if you can.

  • Stayed: September 2013, travelled as a couple
    • Value
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5  Thank Kel-n-Andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 6 October 2013

Dear Kel-n-Andy

Thank you for your recent stay with us and your feedback. I am sorry that we were unable to meet with your expectations.

Our team members do make every effort to satisfy guests as no business can survive on poor service. This is evident from the overall majority of happy guests who have posted their comments on this site.

As you mentioned I personally checked your room where there were no Ants and nevertheless, personally suggested that you should have changed your room even for psychological reasons. Tried to find you and left messages but there was no response from your side.

It is frustrating enough to mention that you couldn't find us and that we are not around - as we are all around 24/7 and all carry walkie talkies with us meaning that we can be reached at any time.

It feels as if you just wanted to complaint about minor things. We all do the most for our guests in order to make their holiday a memorable one.

We look forward to your understanding and hope you will stay with us in the future as well.

Sincerely.

*George Vassilopoulos, Hotel Manager, gm.mikripolikos@sentidohotels.com ,
tel: +30 22420 92414
*Kostas Zois – Front of House Manager, info.mikripolikos@sentidohotels.com ,
tel: +30 22420 92411
*Rosana Pasaris – Reservations Manager, reservations.mikripolikos@sentidohotels.com
tel: +30 22420 91332

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atlantica Mikri Poli Kos

Address: Kardamena, Kardamena 853 02, Greece (Formerly Mikri Poli Kos)
Region: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Kardamena
#9 Spa Hotel in Kardamena
#15 On the Beach Hotel in Kardamena
#15 Luxury Hotel in Kardamena
#15 Family Hotel in Kardamena
#21 Romantic Hotel in Kardamena
Price Range: £108 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantica Mikri Poli Kos 5*
Number of rooms: 174
Official Description (provided by the hotel):
The Mikri Poli Kos is located on Kos island…amphitheatrically built on a rocky slope running down to the beach.This family friendly resort presents 175 guestrooms in two-level buildings, elegant, fresh and comfortable.Enjoy magnificent views from your balcony or simply open your door and dive into the pool! Warm blue waters, intoxicating sea views, relaxed and stylish interiors, delightful dining, exciting family activities… a special place with a special kind of hospitality that welcomes each guest and creates everlasting memories. ... more   less 
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Also Known As:
Mikri Poli Kos Hotel Kardamena
Mikri Poli Kos Kardamena
Atlantica Mikri Poli Kos Kardamena

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