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“Easter Break”

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Atlantica Mikri Poli Kos
Ranked #20 of 39 Hotels in Kardamena
Certificate of Excellence
Reviewed 31 May 2014

We booked for this hotel because it was all inclusive with 3 restaurants. Giving you a choice of food each day. When we arrived we were then told they would ONLY be serving food from one restaurant. This restaurant only gave a repeat food every day with not a great variety. We are really not fussy eaters and eat a good range of food from all over the world, but this was just bland bog standard food. We expected better and much more.
The drinks from the blue bar the ONLY bar they had open was the worst drinks i have ever had to be honest. The feel i got from the staff at this hotel was a push away feeling giving you a slow poor services waiting to be served for a drink, not really friendly. Doing it just because they had to, so kind of making you want to go out the hotel into Kardamena town. To drink and eat, they succeed in this with us and we ventured in Kardamena town nearly every other night.
The bar also closed way to early 11pm but stayed open charging all inclusive customers until the people faded away. Wrong really in my book.
The hotel was the second cleanest hotel i have ever stayed in with maids and cleaning staff doing an awesome job.
The hotel is quite deceiving because the pictures show an outstanding hotel, but its the way its run just lets the place down.
TIP: DO NOT GO ALL INCLUSIVE, HIRE A CAR FOR THE FULL TIME OF YOUR TRIP AND GET OUT AND ABOUT TO SEE THIS BEAUTIFUL ISLAND.

Room Tip: Get a room with a sea view on the lower section of the hotel or you will get lots of steps to walk u...
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  • Stayed: April 2014, travelled as a couple
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    • Service
2  Thank MrL0ve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 1 June 2014

Dear MrL0ve

Thank you for your recent stay with us and your feedback. I am sorry that we were unable to meet with your expectations.

We are so glad for your words of praise about our housekeeping "The hotel was the second cleanest hotel i have ever stayed in with maids and cleaning staff doing an awesome job."

As it was the very start of the season we couldnt have all restaurants open everyday as the amount of clients was not up to what it is now so as to justify expenses.

We look forward to your understanding and hope you will stay with us in the future as well.

With our kind regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager
mail to: george.vassilopoulos@mikripoli.gr
gm.cardabeach@sentidohotels.com

Lia Gonou, Holiday Concierge
mail to: hc.cardabeach@sentidohotels.com

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154 - 160 of 568 reviews

Reviewed 30 May 2014

Room was spacious and clean, very minimal but I like that when I'm on holiday, and lucky enough to be on the first/ground level as the higher rooms have many flights of steps! Not ideal with luggage.
This all inclusive holiday was reasonably priced, however the food was very repetitive and somewhat bland, and it did give me a very upset stomach for the whole week that I was there.
The drinks are the local house brands, so tasted like paint stripper, anything of any decent taste was charged for, e.g 2 jack daniels & coke ranged from 12 - 15 euros, priced changed every time it was ordered. The beer was watered down, and as we didn't check in till 11.15pm the all inclusive is only until 11pm! so out first drinks in the hotel we had to pay for.
The pool was nice enough, although the animation team was constantly trying to get us to participate in very juvenile activities, in all honesty it felt like Butlins.
Please not that this hotel says Family friendly, when it should ideal for only families, as there were young children every where.
The sister hotel next door "Carda" is adult only and we were only told on out last day that we could have used there facilities, if only we had known from day 1, we would have used them. For the last 4 days out of 7, we ate and drank outside of the hotel, avoiding the bad stomach situation.
I would only recommend this hotel as a 3.5 star hotel and only suitable for couples with children. Check out is at 12 noon, even though we didn't check in until 11.15pm, we had to pay an extra 50 euros to have the room until 8pm as our flight wasn't until 11pm.
Wifi is not free at this hotel which in a 5 star all inclusive resort it should be, however the sister hotel Carda does offer free Wifi! not impressed as we had to buy a 20 euro wifi card that only worked every now and again!
We will not be staying at this hotel again.

Room Tip: we didn't know we could use the spa until the last day !
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  • Stayed: May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank welshleonc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 1 June 2014

Dear welshleon...

Thank you for choosing to stay with us and your feedback.

We do appreciate comments from our guests and use this information to improve upon our services and facilities.

Our focus remains on practicality and affordability and offering all the essentials for todays' travelers at a value.

I am sorry to hear that you were unhappy with our services. Our team members do make every effort to satisfy guests as no business can survive on poor service. This is evident from the overall majority of happy guests who have posted their comments on this site.
We hope you will be staying with us in the future as well.

I would have been happier if I could have solved the small things that trouble you on the spot during your Holidays.

At the Reception area - in a rather visible point we all have our names and pictures on a board - in order for all guests that may have something to point out to find us by recognising us - (we are all there 24/7.

I truly feel puzzled questioning as to why they chose not to point out these complaints during your stay with us.

Unfortunately, Mikri Poli clients can not use Carda's facilities as rates and services are rather different.

The main aim of our efforts is to make every single guest of ours happy, a good friend and a repeater client.

With our kind regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager
mail to: george.vassilopoulos@mikripoli.gr
gm.cardabeach@sentidohotels.com

Lia Gonou, Holiday Concierge
mail to: hc.cardabeach@sentidohotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Stayed in Mikri Poli for one week in May.

Holiday started a bit rocky as we had a problem with our accommodation voucher (they had us booked in for the wrong day), however reception staff were excellent and dealt with this so quickly.

Room was a bit on the small side however who actually spend that much time there?

Food was excellent, Im a vegetarian so im usually very disappointed in the food choices available however in Mikri Poli this was not the case! food was not on delicious but extremely varied. Restaurant Staff were very polite and clear up so quickly! tip: don't leave the table for a drink refill! your table will be relaid the staff are that quick!

Drinks: all inclusive choices were very limited. no cocktails which was disappointing, try having your favorite spirit with 'mixed juice and grenadine' just the same as a cocktail and still free, - if you want somewhere great to drink try out Jam Bar in kardamena square, or for the younger travelers head to downtown.

Cleanliness cannot be faulted here.

Staff: so heres what made the holiday. Animation team the greatest ive met thus far, Especially Sara who's infectious smile could cheer up the most miserable of travelers! she was always up for a chat, Mickey was also a great laugh. Tip - get to know your animation team, they seem to make a bee-line for those they chat to... with Mickey demanding we be in his team for the music quiz!

if your umming and aring over wether to stay here... stop. amazing place. amazing people.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Shan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 2 June 2014

Dear Shan M

Thank you for awarding us with the highest possible rating regarding your hiolidays with us.

We are happy to have provided you with an enjoyable experience and to know that our brand concept focusing on quality was so much appreciated by yourself.

Also, proud to have a dedicated team of professionals in our team such as "Sara" and "Mikey" who are all eager to give their best services.

Your words of praise for the clenliness and the food have been passed on to Housekeeping and the Cullinary team.

All my colleagues join me in wishing you the best and we await your next stay at our hotel.

With our kind regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager
mail to: george.vassilopoulos@mikripoli.gr
gm.cardabeach@sentidohotels.com

Lia Gonou, Holiday Concierge
mail to: hc.cardabeach@sentidohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

This is a very nice hotel. It is lovely and clean and the food Is fine. We had a sea view (room 1308) and this is worth paying the extra cost.
The pictures of the hotel in any of the reviews do not do it justice. The restaurant is particularly nice with glass panels all round, which are opened on warm days, and give panoramic view of the Aegean sea.
The food is ok. The breakfasts are fine with good selections of scrambled eggs, omelette, bacon etc. The lunches and dinners are fine with reasonable selections, although they do become a bit repetitive and sometimes could be hotter. If you need a break from the hotel, Kardamena is nice at night with plenty of small tavernas and bars which are very reasonable.
The only downsides to the hotel are that it does lack atmosphere and the mixers in the drinks are poor.
At night the entertainment is mainly directed at the kids. Some original Greek music would have been appreciated.
The mixers in the drinks can be solved by buying your own mixers at the hotel shop and getting "straight" vodkas etc from the bar.
Overall we had a great holiday and would recommend this hotel for a lovely holiday at a very affordable price.

Stayed: May 2014, travelled as a couple
5  Thank moulinrouge11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 27 May 2014

Dear moulinrou,

Thanks you for awarding us such a positive review for your recent stay.

We are happy to have provided you with an enjoyable experience in our hotel.

As you have mentioned, - Our location is much appreciated by most guests like yourself, being close to the airport and walking distance to Kardamena, beautiful beaches around the island and a lot more.

Our focus remains on practicality and affordability and offering all the essentials for todays' travelers at a value.

Issues such as the drinks and the times of the bars are our first priority for improvement.

All my colleagues join me in wishing you the best and we await your next stay at our hotel.

With our kind regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager
mail to: george.vassilopoulos@mikripoli.gr
gm.cardabeach@sentidohotels.com

Lia Gonou, Holiday Concierge
mail to: hc.cardabeach@sentidohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

Booked through Internet company - Purple Travel - three weeks prior to going. Hotel rooms very clean as is the whole complex. Food choice very good although always luke warm - difficult to keep food hot when it's an open buffet. Sea views from our room are amazing but came at a cost - 90 steps up to our room!!! We had read previous reviews that did warn anyone with difficulties not to ask for a sea view - we felt the climb was worth the sore muscles.
Only complaint really is down to the maid - no complimentary tea bags or coffee sachets or milk cartons were ever replenished during our week - we helped ourselves at the breakfast buffet to tea & milk for our room!! We also had to ask for fresh towels on our first morning and had to use the hand towels as bath mats for three days - not sure if they ran out by the time they reached the top levels. The kettle in our room was reported on the first morning as well as on two other occasions as not working properly - the button had to be held down all the time to boil it - not exactly safe!!! This has still not been rectified and we leave for home tomorrow. They were very quick to sort out the lack of hot water although we were not informed it had been sorted out for us. This hotel is rated 5 star but in our opinion it is closer to a 4 star. All inclusive does not include the wifi, room safety deposit box, beach towels, cocktails (even although some could be made with their local alcohol). Staff very friendly and animation team worked very hard. Although meal times had a lot of the same each time there was always plenty of choice - two weeks might have been too much!! The star rating could be improved by including some of the above and offering toiletries (a small bar of soap & a wall mounted soap dispenser are not classed as toiletries for a 5 star). A better quality of bed would also not go amiss - room put us in mind of a travel lodge room but without the comfy bed!! A coffee after the BBQ had to be fetched from the main restaurant (upstairs) by ourselves - need to get a coffee machine where the BBQ is eaten. All in all it has been value for money and the walks into the village 10 mins away were greatly enjoyed. Great place for families from what young parents told us.

Room Tip: The higher the room number the more steps you have to climb or walk up steep ramps to have an excell...
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ali209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 22 May 2014

Dear Ali 209

Thank you for your recent stay and positive feedback.

As you have mentioned, - Our location is much appreciated by most guests like yourself, being close to the airport and walking distance to Kardamena, beautiful beaches around the island
and a lot more.

Our focus remains on practicality and affordability and offering all the essentials for todays' travelers at a value.

We are indeed a hotel built on a sloap so as for most rooms toi have a great SEA VIEW to the Aegean sea. Upon check all guests are informed that in case a guest requires a lift to the room they can come at reception that is on the lower level and one of our bell boys will drive them up to the room by the club car and vice versa.

Your good words regarding our Staff have been passed on to them.

Issues such as the coffee machine at the BBQ are our first priority for improvement.

We do appreciate comments from our guests and use this information to improve upon our services and facilities.

With our kind regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager
mail to: george.vassilopoulos@mikripoli.gr

Lia Gonou, Holiday Concierge
mail to: hc.cardabeach@sentidohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

The room's were lovely and comfortable and clean. The views were picture perfect. Staff very friendly and chatty, especially the younger yiannis at the blue bar, he was very helpful looked after us.
The breakfast and lunch were enjoyable, but dinner was the same every night for 2, We had to go out and pay to eat as I couldn't take eating spag bol everyday. The all inclusive drinks were local undrinkable toxins which made us ill. They tried to charge us for anything else.
My partner fell over 3 times, twice when it was raining, the floor is a death trap, and once after the floors were cleaned, its like an ice rink, no signs out anywhere,
Animation team were helpful especially the slovakian girl ( name has been forgotten ) and alex.
The wifi you to have to pay 15 euro's a day to use ? or go next door its free. fortunately a guest gave me the wifi code. You have to pay for towels and to use the safe, again i was told a code to put in so i could use it.
The receptionist allowed me to check out on the wrong day, and didnt say a word, costing me 30 euros extra for cabs. Also tried charging me for a bar tab.
I would not recommend this hotel to anyone, the island is beautiful and this place does not do it justice, it should be advertised as a 2 star and not all inclusive as everything is extra.
NEVER GOING BACK to these hotels !!

Room Tip: we asked for an ocean view room and got a 70% view of the block in front.
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marki1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 19 May 2014

Dear marki 1983

Thank you for your recent stay with us and your feedback. I am sorry that we were unable to meet your expectations regardless your very positive comments such as :

"The room's were lovely and comfortable and clean.
+ The views were picture perfect.
+ Staff very friendly and chatty, especially the younger yiannis at the blue bar, he was very helpful looked after us.
+ The breakfast and lunch were enjoyable".
+ Animation team were helpful especially the slovakian girl ( name has been forgotten ) and alex.
As described in all brochures your AI inludes a vast variety of Local brands- drinks "They tried to charge us for anything else". AI finishes at 23:00 and all premium drinks are on extra charge described again in any description.

"The receptionist allowed me to check out on the wrong day, and didnt say a word, costing me 30 euros extra for cabs." As far as my feedback is concerned from the receptionist she informed you when you came at reception to check out that it was the wrong day!!!

Our team members do make every effort to satisfy all guests needs a. This is evident from the overall majority of happy guests who have posted their comments on this site.

Going on a holiday involves being calm and relaxed - That is why we are all here and I think we could have made things better while you were here if you had asked for our assistance and mine personally in case you faced any issues although from your good comments derives that you had a good time rather than a "not again" time.

The main aim of our efforts is to make every single guest of ours happy, a good friend and a repeater client. Hoping that you will be staying with us again in the near future...

With our kind regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager
mail to: george.vassilopoulos@mikripoli.gr

Lia Gonou, Holiday Concierge
mail to: hc.cardabeach@sentidohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2014

me and my boyfriend were there in the first week of May and it was just brilliant! Our impression of the hotel is positive. the room was big and there was an amasing see view,the food was variouse and the staff was really friendly.What really made our holidays unforgettable was the amazing animation team :Arthur(chief animation) Giuliano, Sara and Alex were a great bunch of talented guys 'n gals who went out of their way to get you included in the daytime and evening activities.I would definitely recommend this hotel for the entertainment. They are always full of energies,always smiling and very professional,they are doing a real great job. Thank you guys for making us feel so welcome and for making our holidays special :)

  • Stayed: May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Daisy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George V, Manager at Atlantica Mikri Poli Kos, responded to this reviewResponded 15 May 2014

Dear Daisy D,

Thanks you for awarding us the highest possible rating for your recent stay.

We are happy to have provided you with an enjoyable experience in our hotel.

We have passed your good words regarding the entertainment on tto he Animation Team and particularly "Arthur" ,"Giuliano", "Sara'' and Alex" .

We are very pleased you enyoyed your stay with us and we look forward to welcoming you back to the Mikri Poli Kos.

With our kind regards from the island of the Sun -Kos-.
Sincerely.

George Vassilopoulos, Hotel Manager
mail to: george.vassilopoulos@mikripoli.gr
gm.cardabeach@sentidohotels.com

Lia Gonou, Holiday Concierge
mail to: hc.cardabeach@sentidohotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Atlantica Mikri Poli Kos

Address: Kardamena, Kardamena 853 02, Greece (Formerly Mikri Poli Kos)
Region: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Kardamena
#9 Spa Hotel in Kardamena
#15 On the Beach Hotel in Kardamena
#15 Luxury Hotel in Kardamena
#20 Family Hotel in Kardamena
#21 Romantic Hotel in Kardamena
Price Range: £83 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantica Mikri Poli Kos 5*
Number of rooms: 174
Official Description (provided by the hotel):
The Mikri Poli Kos is located on Kos island…amphitheatrically built on a rocky slope running down to the beach.This family friendly resort presents 175 guestrooms in two-level buildings, elegant, fresh and comfortable.Enjoy magnificent views from your balcony or simply open your door and dive into the pool! Warm blue waters, intoxicating sea views, relaxed and stylish interiors, delightful dining, exciting family activities… a special place with a special kind of hospitality that welcomes each guest and creates everlasting memories. ... more   less 
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Also Known As:
Mikri Poli Kos Hotel Kardamena
Mikri Poli Kos Kardamena
Atlantica Mikri Poli Kos Kardamena

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