I'll start with the issues.....
On arrival we were disappointed to have booked two large family rooms, baths, dividers etc. on opening the doors both rooms were small cramped dark with bunk beds and the bathroom drain was blocked with hair and a pungent smell of drains to accompany the broken shower. More like a run down swimming pool changing block to me. We had to wait until the next morning to be grateful to change one room, then opposite ends of the complex, to the room type we booked. The second room was not able to be changed.
The waterpark was not exactly "on site" by my standards. A hike halfway up a hill and pushing a buggy and carrying towels etc. was exhausting in the heat. The waterpark was fun but the layout for families meant for disjointed fun with small children away from any view of what was going on on the slides. We booked this holiday for the waterpark but it was awkward to use and the cafe is not included in the all inclusive, so it did not entice you to stay. Disappointed. There should have been at least a draft soft drink available for all inclusive guests.
The salty water in the hotel pools was an issue for our family's skin type. It was more salty than the sea and left shocking salt lines on our swimwear so no wonder our skin suffered. Salt in children's eyes was an issue for us, it stings.
The entertainment staff were very poor. I've never seen anything so bad on offer. We did try the mini disco more than once but it was very poor and perhaps our nationality was the problem?
There were wonderful aspects to our holiday too,
The food was superb. Always a fresh choice and certainly not recycled salads as other establishments do. The fish restaurant was excellent. The pool bar staff were so hard working everyday, they are a credit to this hotel. In fact all the staff were excellent, friendly, happy and pleased to serve. Even the grounds staff worked hard strimming the lawns in the heat of the day!
The beach was very accessible, lovely swimming area, and fun watersports. The beach bar was good as you needed a drink every so often in the heat!
Overall we had a good holiday, but felt let down by the rooms we were given. For us the rooms need to be more comfortable and its not a case of putting up with poor accommodation.
We wouldn't return to be honest as there are better holidays available that keep the children better entertained.
- Also Known As:
- Atlantica Hotel Kardamena
- Atlantica Hotel Porto Bello Beach
- Atlantica Porto Bello Beach Kos/Kardamena