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“A superb hotel with outstanding beach views”

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Iberostar Fuerteventura Palace
Ranked #2 of 13 Hotels in Playa de Jandia
Certificate of Excellence
Shrewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A superb hotel with outstanding beach views”
Reviewed 26 July 2010

Just returned from this superb hotel and normally im ready to come home but this time we all wanted to stay. The hotels location is amazing with panoramic views of the beach and a crystal clear sea, you can spend hours just admiring the view. The hotel was kept immaculately clean even the gardens were raked daily. The staff were very attentive and were multi lingual, special applause to the animation team for the endless enthusiasm. Food was excellent with a huge choice, the quality of all the meats was some of the best i have experienced in any restaurant. The hotel is very european but that creates a great atmosphere and please try to take part in some of the activities because you'll find that most can speak some English. Night life after the main show is restricted to the piano bar so you'll need to get a taxi into Jandia (4/5 euros) for more bars and discos. A great holiday!

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lioneltb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paris, France
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2010

Great food and lots of it. Wonderful white sand beach is just a walk away. Pleasant staff. Rooms small but modern. Lots of Germans.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Bikelemonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands, UK
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 July 2010

- Overall -
Our stay overall was enjoyable, the staff were friendly and the hotel was generally well kept. The hotel is about a 15 minute walk from the town, although as a town it is quite small with the usual Spanish style tourist shops and bars.

There was a scurry of chipmunks living in the rocks around the bridge over the storm drain next to the hotel - they were very entertaining and worth a stop to watch on the walk into the town, there were also wild Parakeets around, which were also good to see.

The entertainment in the evening at the hotel was of a mixed quality, with some acts being pretty good, and others the opposite. Most nights there was also live music provided in the bar area - this was usually a cheesy club singer or guy with keyboard using as many effects as he could muster ;).

- The Rooms -
We stayed in a standard room, which had a partial sea view and overlooked the main road. At first we worried about the noise but needn't have, as the patio doors blocked out most of the noise and the road was very quiet in the evening and night.

The beds were two single beds pushed together to resemble a double - I say resemble because even though we were husband and wife, the beds were always made up as two singles pushed next to each other. The bed bases were on wheels on the tile floor and tended to move around as you turned over in bed - if you rolled into the middle they would push apart... Let's just say that adult bedroom activities were.... interesting on the moving beds!

The bathroom had a bath and shower head over the bath, with toilet sink and bidet. All pretty standard and kept clean by the maids on a daily basis.

We had a problem with the aircon, which was fixed very quickly, the outside light was also not working on the first night but was fixed immediately once we reported it.

- Food -
We stayed on a half-board basis and found the food to be pretty good. I would agree with some of the other reviews that it does get a bit repetitive.

We enquired about going all-inclusive and the price was 31 euros per day per adult. We felt it wasn't worth that amount as you'd have to eat and drink loads to justify that amount of money.

We've only done all-inclusive once before in the Dominican Republic, and from what we saw of the Iberostar's range of things available as part of the package, it was no where near what we had experienced in the Dom Rep.

- Staff -
The Hotel staff were always friendly and the animation team laid on a range of activities during the day - mainly kid oriented, but with a few things for the adults.

The majority of the guests at the hotel were German or Spanish, and as a result staff assumed we were German - guess we didn't look Spanish. This was never usually a problem as they switched into English as soon as they realised, but some staff struggled with English and were obviously more fluent in German. We were not bothered by this at all, but judging by some of the other reviews this could be an issue for some.

- Niggles -
Internet and wifi is available in the foyer area, but is charged for as an extra - we really felt that in this day and age it should be a free service. We also felt Internet should have been available in the rooms, as most hotels offer this these days.

We were half-board so chose to buy drinks from town and store them in the fridge in the room - we really wanted some ice for our drinks in the evening, but there were no ice machines around. Given the temperatures we felt ice machines in the corridors should be standard.

The aircon in our room didn't go cold enough, even after it was fixed.

Towels for the beach/pool were 'free' but required a 10 euro deposit. Other hotels don't require a deposit and we just thought it was pointless. We'd brought our own so didn't use the hotel's anyway.

The room had a TV but out of 27 channels only 2 were in English and both were news channels, yet 10 channels were in German. Still it could've been worse, the French, Italian and Dutch only had one channel.

The hotel was poorly laid out, meaning you often had to take a round-a-bout route to get to where you wanted to go, as you couldn't get there directly. Toilets by the pool were at the very far end, potentially meaning a long walk - they should have been by the bar in the middle. Several young children didn't manage to make it in time and ended up going in the bushes.

- Real Positives -
The hotel had a policy that sunloungers could not be 'reserved' with a towel. This meant you could usually get one in a good spot if you were out before 10am. Some other guests did break the rules, and they were not enforced; the hotel just relied on people obeying the rules.

The pools and the sun lounger areas are really nice, with the shallow kids pool at the opposite end from the general purpose pool which is great if you don't want to be next the screaming ankle biters. There is a smaller deep pool next to the kids pool so the parents have somewhere to bathe if they're supervising the kids though.

The beach is also lovely, and there's plenty of space with miles of fine golden/white sand - the beach was also clean. Sun loungers on the beach outside are not owned by the hotel - charged at daily rate, each sun lounger 3 Euros, umbrella also 3 euros. Jandia has some nudist areas, we weren't sure if this included the beach outside the hotel, but there were people sun bathing nude - it didn't remotely bother us, but may do other people.

Would we stay at the Iberostar Palace again? Probably not, we would have liked to have met more English people to stand a chance of making some new friends, and we didn't think the hotel quite deserved 4 Stars, although it probably deserves them more than some others we saw in Jandia.

  • Stayed July 2010, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank kayaker007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novi Sad, Serbia
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2010

Absolutely recommended. Charming touches and the best food!!
Great quite location, amazing beach. Close to another adorable place Risco Del Paso.
The food was amazing, we were never disappointed . The staff was friendly, grounds were well kept. Rooms were nice, we had a ocean view. We will go again!

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vesna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 July 2010

My friend and I went for a romantic holiday to Fuerteventura this year and stayed at this hotel. I would definately recommend it to everybody else.

We booked all inclusive but there were also many guests who had halfboard. If you don't mind walking to the nearest town and bringing food and drinks with you everyday thats ok. But otherwise I think all inclusive was cheaper and more comfortable. If you plan to go on a day trip you can always ask the reception for a lunchbox for the next day.

The beach is one of the best I've ever seen. The sea a bit cold but the waves wonderful. I played and played and played with the waves until...

Pool was not heated. In April it was warm enough in the day time but not after 18:00.

We had a room with seaview. It was certainly worth it. The first thing I saw when we arrived was the beautiful sea and the pool underneath our balcony.

Fuerteventura is a very dry island. So if you're not travelling right after a rainy period you won't be able to see trees or flowers etc. The lack of gardens shouldn't intimidate you. It is still very beautiful.

The room was cleaned every day. We never had a problem. However small presents like sewing kits or extra shower caps are avialable only upon request now. They used to be next to the washing basin on other iberostar hotels.

The only thing to complain about was that they don't have double beds but two beds put together. At night it's not comfortable if you are used to sleeping on somebodies shoulder. You feel the wooden frame of the bed underneath you.

Animation was also very good.

Fresh towels for the pool area are available for 10€ at the reception, which you can take back after returning your towel. Umbrellas and beach chairs are free.

There is a disco at the hotel, but we weren't interested.

All in all a very nice hotel.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank spacegirl3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vale of Glamorgan, United Kingdom
Level 5 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 12 May 2010

Stayed here early April and would echo the positive experiences of previous posters, re service, food, cleanliness, beautiful beachside location and delightful communal areas.

However, be aware there ia a swathe of some very poor rooms in this hotel. I stayed in 3131. The rooms in this part have a subterranean, almost claustrophobic feel to them, compared with the wide open vistas on the main level. The open-air corridor outside, is cut into the hillside , whilst the french window on the opposite side of the room is in close proximity to the main road. The traffic noise means that keeping the patio doors open, let alone relaxing on the balcony, is not as you would wish, despite the shelter belt of conifers, that has been planted depressingly close to the balcony, blocking views and light.

The room itself, whilst kept clean is seriously in need of a refurb, like the reviewer minceta in an earlier review, the paintwork was bubbling, walls were marked and scuffed, the bathroom tiling and grouting was tatty and bodged and cladding panels were missing on the ceiling. The window boxes on the balcony were full of weeds and the patio furniture was of the very cheapest kind. The mini bar was empty and as a late in the evening arrival, it's disappointing not to have any refreshments, even water in the room, nor room service.

The hotel was full during my stay. I was shown 2 alternative rooms, although one was similarly located and the other was just outside a bar area so I stayed put. I will always just get on and enjoy my holiday, which I did, aiming to keep out of my room as much as possible. However, a bright pleasant room to wake up in, potter round in the evening whilst getting ready to go for dinner and enjoy a drink on the balcony in the evening sun or a nightcap is part of the enjoyment of my holiday and I'm sure for lots of other people and I was very disappointed on this occasion. I had planned to spend 4 nights here, then go on up to Corralejo, where I was booked into the Bluebay, also a 4 star and a comparable price. The difference in the quality of the room there could not have been greater, thank goodness!

It would be fairer for Iberostar to advertise these rooms as "budget rooms" and price accordingly, for 4 star accomodation, they most certainly are not.

  • Stayed April 2010
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank br0nnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecosse
Level 4 Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 May 2010

We rated this hotel very highly and its a 4 star for sure . We would only stay for a week as it could become a bit samey eating in the 1 restaurant and pretty much using the one bar most of the time . However lots of good points , great setting , the beach is stunning and is 2 mins away . The walk into Morro Jablo is well worth it even just for picturesqe walk .
The food was a high standard as were the drinks inc a full Torres range of wines . If your looking for lots of Brits dont go . I think we were maybe about the only 2 in the hotel but it never bothered us and the Germans were fine ..........well most of them . Evening entertainment was bit patchy but thats down to personal taste perhaps ....but they always had something on . Worth a visit and I would agree with prevoius reviewers the rooms were a wee bit dated decor wise but in good condition .............

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gogsjambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iberostar Fuerteventura Palace

Property: Iberostar Fuerteventura Palace
Address: Las Gaviotas, s/n, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain
Phone Number:
Region: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Playa de Jandia
#2 Luxury Hotel in Playa de Jandia
#2 Top resorts Hotel in Playa de Jandia
#3 Family Hotel in Playa de Jandia
#5 Romantic Hotel in Playa de Jandia
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Iberostar Fuerteventura Palace 4*
Number of rooms: 437
Official Description (provided by the hotel):
At the IBEROSTAR Fuerteventura Palace hotel, the number 3 is significant; starting with the triangular shape that opens towards the sea with the swimming pool area at its centre. Here, you will find rooms and suites with unbeatable views of the land, sea and sky around Jandía for you to admire with your partner or your family. ÚThe rule of 3 doesn’t apply to the 4-star rating of this hotel where we fulfil more than three wishes. Spaces that adapt to your needs. In addition to the double and family rooms, you can also discover the delights of the Star Prestige area, with the best location in this hotel in Fuerteventura. With a private sun deck, chill out terrace with sun loungers, VIP lounge and numerous other exclusive details, you’ll find it hard to resist. Only for ages 16+. Mind, body and spirit. In the SPA Sensations, you will find everything you need to pamper your body; from massages with aromatic oils or hot stones to beauty treatments with marine gold or purple grape. Just 3 minutes from the beach. Dive into the depths of the Atlantic ocean and discover its hidden wonders along with instructors from the dive school at this hotel on the sea front. Breakfast, lunch and dinner. With the All Inclusive package, you have access to Canary Island cuisine during the 3 main meals of the day, including Majorera goat or rabbit stew. If you fancy a little drink between meals, head to any of the hotel bars. Fun for children. The youngest members of the family have their own special areas: the Miniclub, the Maxiclub and the Teenclub; three spaces in which to play, do handicrafts and make new friends, depending on their age. In contact with the 3 kingdoms. Animal, vegetable, mineral. This All Inclusive hotel in Fuerteventura is built on a cliff and slopes gently down to the sea, giving guests the chance to experience special, intimate contact with their surroundings. In perfect harmony. ... more   less 
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Also Known As:
Iberostar Fuerteventura Palace Hotel Playa De Jandia
Iberostar Playa De Jandia
Iberostar Hotel Palace Fuerteventura
Iberostar Fuerteventura Palace Playa De Jandia

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