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HD Beach Resort
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Reviews (2,906)
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Reviewed 25 May 2014

My girlfriend and I stayed here for a week from May 11th. The hotel was a excellent hotel, very clean, staff very friendly, hotel always clean. We had a sea view room (room 262) which was great to wake up to the sun rising and sun setting. The hotel was in a good location for shops, restaurants. The hotel had good WiFi access at all times. The two pools were not heated which takes your breath away when you first get in, downstairs pool slightly warmer, great spa facilities, would have the say the steam room was not very clean when used it. Food plenty of choice, but did not stay warm for long on some foods for breakfast. We did a day trip which we booked through Thomas Cook rep for the volcano mountain tour for 40 euros each. The trip is a half day and was worth it, and just not a tour of the volcano mountains, after we finished the mountain tour, we did a camel ride this is optional for 6 euros each is a 20 Min ride into the mountains, went to Aloe Vera museum tour at no extra cost, then stopped at a coastal resort with some great views for some great pictures, then finally did some wine tasting. I have the say the entertainment is average in the hotel and could be improved. Overall the holiday was great for us as our first holiday together and we would go back to the hotel and resort.

Room Tip: Have a corner suite as we had one and had loads of room for the two of us, a sea view is a must as we woke to the sun rising and setting in when getting ready in the evening.
  • Stayed: May 2014, travelled as a couple
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2  Thank mountie3480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Nice clean modern hotel. Decent food: if you're looking for 5* food you should pay 5* prices!
Excellent friendly staff
Good location
Good WIFI coverage
Would definitely recommend

But..
Pools not heated
Family suite not big enough for 3 adults & 2 children
8.30 Children's disco too late for our boys (and maybe childless couples!)

And..
Thomas Cook were absolutely awful at helping us with our trip: no help getting on/off plane with sleeping toddler plus bags and then on arrival in lanzarote we were sent to the bus pick-up by one of half a dozen reps to find no bus or a rep. We sat in the heat for over an hour before a rep turned up to tell us the bus had gone without us. No apology; just a mumbled pass-the-buck-onto the bus driver. We got ushered to a different stance past a group of reps who were chatting amongst themselves and having a good laugh. They would do well to review their procedures and could make a start by checking names of passengers off against a list because they "don't do this anymore" for whatever reason!!

In conclusion: lovely hotel but book it direct without the middle men!


  • Stayed: May 2014
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1  Thank iainrooney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

Stayed here for one week. Lovely hotel and pleasant helpful staff food very good, excellent choice of salads and fresh fruit each meal. Option of continental breakfast if you're not an early riser or don't want a full breakfast. Two lovely pools as well as children's pool and water play pool. Lovely location right on the beach and about ten minutes walk from main resort, bars, shops although some a little closer. Ask for a sea view room worth the little bit extra. Rooms well furnished and excellent size, plenty of space. Kettle, microwave, coffee maker, toaster, glasses, cups all in room. If you like to be able to hang your clothes up take extra hangers plenty of hanging space but not many hangers. Only small niggle not a separate bar area away from entertainment area at night and bar quite small.

Room Tip: Pay extra for sea view room, take extra hangers
  • Stayed: May 2014, travelled as a couple
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4  Thank Toni N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

Stayed at this hotel for two weeks and we loved it! Very modern hotel, bedroom was huge and it backed straight onto the pool. The staff were brilliant and very friendly, food was really good. Most food served was italian which we loved although they have themed nights too. You can help yourself to drinks all day including wine and beer or they have one of their bars open. We used the sports equipment which was included in our package and it was well worth the money as we used it daily as well as the spa. If I return to Lanzarote I will stay at this hotel again as its perfect to explore the Island. Although its a little breezy, there is plenty to do and you can use the bus stop next to the hotel to visit the other resorts for more shopping

My only complaint with this hotel is the safe. I think this is a necessity to have and it was 18 euros a week to use so we had an expensive first day as we stayed for 2 weeks but it wouldnt stop me coming back

Room Tip: Room 170 backs right onto the pool and you get your own private loungers
  • Stayed: May 2014, travelled as a couple
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2  Thank Marie-White174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2014 via mobile

We don't normally write reviews but for this hotel we couldn't not. The hotel is incredible. It has the most amazing and helpful staff, They were so polite and friendly. The hotel is clean everywhere and the spa is like no other. This hotel is definitely worth more than a 4 star. As soon as you walk out of the doors you are right on the beach and only a few minutes walk from all the bars and restaurants. The food is lovely and the staff never stop, if they aren't cleaning or waiting on people hand and foot they are trying to make the children smile. The entertainments is first class and the all inclusive drinks and snacks by the pool are perfect. The pools are clean and there are loads of sun loungers. One of the areas looks straight out onto the beach. All in all this is the best place to stay and is very reasonably priced for such an incredible hotel!! We will be returning.

Stayed: May 2014, travelled as a couple
8  Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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