Can I start with the good points first. Rooms were first class plenty of room,large bathroom with walk in shower plus a separate bedroom and rooms cleaned regularly. Food was very good with plenty of choice. The swimming pool area good and you didn't have to get up early to reserve your sun bed plenty available. The staff were very friendly and helpful. The bad points it's like a maze even with the map you are given at reception you have a job to find your room, theres no one to help so it's fend for yourself you will find it eventually. The lifts are terrible often breaking down and very slow. The first night me and my wife got stuck in the lift we pressed the alarm button but no one came to help I had to force the door open myself to get out, no way would my wife be able to do it herself. I complained at reception but they were unaware of the problem. No apology. The all inclusive drinks option is very poor with not many local brands to choose from and the beer cups well it would take four cups for one pint everyone trying to get the bigger coca cola cups when they were available. Night-time entertainment very poor mainly catering for the children's entertainment which went on till late. Not even a separate lounge area to get away from the constant noise. Catered mainly for Germans it seems. Wi-fi hit and miss and Italian restaurant, I would'nt bother. This hotel could be very good if better entertainment for everyone not just Germans,lifts were more reliable,bigger beer glasses and a map that everyone can understand to find their rooms.
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- Also Known As:
- HD Beach Resort Lanzarote/Costa Teguise