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“Decent hotel close to the beach”

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Be Live Experience Lanzarote Beach
Ranked #5 of 38 Hotels in Costa Teguise
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Decent hotel close to the beach”
Reviewed 17 July 2014

Had a fantastic holiday at the end of June and the hotel was mostly OK. Clean public areas and large rooms. A double bed is two singles pushed together and the beds are quite hard. We had a kitchenette in our room, which was good for keeping water cold in the fridge but there was no crockery/cutlery so you can't cook anything. The all inclusive food was a bit hit and miss. One evening I was served raw chicken from the show chef - it wasn't just a bit pink in the middle, it was completely raw inside. The Canarian potatoes (though far too salty some days) were nice, as were the Canarian red and green sauces. The main restaurant is in a really low ceilinged room in the basement, with no windows so it's not really got a nice holiday atmosphere. We missed out on both the themed nights because they were the 1st and 2nd nights we were there and both fully booked already.

The pool is a good size and there's never too many people in it (it is a bit cool). Although all of the hotel literature said they would not allow people to reserve sunbeds with towels, there was absolutely noone stopping people doing this. And it was ridiculous. On our second morning we got up just before 7am to go on a day trip, looked out of the window and quite a few people had already put towels down. By breakfast time, it was impossible to find two free sunbeds together. Very frustrating as most people wouldn't occupy them until about lunchtime, when it started to get hot. We took to going out in the days and coming back around 4-5. By then you could usually get a sunbed and enjoy the last hours of sunshine. Would definitely recommend hiring a car, you can see all of the island that way.

The beach is really close, just out of the back gate. And there are cafes and restaurants with free wifi. We tried windsurfing on the last day and really enjoyed it. Make sure you ask the front desk staff about a shower room on the last day if you have an evening flight. Noone seemed to know about them so we were able to get one for 30mins just before our transfer, which was great and allowed us to make the most of our last day. Our Thomsons rep told us that the hotel had no courtesy room or shower facilities, but they do, you just have to ask on the morning of your last day.

Overall it was a decent place to base ourselves for a great holiday. The all inclusive drinks choice is a lot wider than other all inclusive places I've been to and everything is clean and well maintained. We wouldn't come back, but that's because Lanzarote is a fairly small island and we feel like we've seen enough of it now that we'd run out of things to do if we every went back. Very enjoyable week though.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
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1 Thank jen8910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2014 via mobile

I have just returned from a holiday here and it was brilliant.weather was abit cold in the first two days but was brilliant after that.food was slightly repetitive but was nice. All the staff was brilliant especially the two girls that did the entertainment during the day round the pool. Unfortunately I dont know there names so cant write a good review on them (if anybody knows their names and could let me know that would be brill) overall the holiday was brill and the hotel was clean and modern :)

Stayed July 2014, travelled with friends
Helpful?
3 Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgend, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

We have been to this hotel 3 times now, and I have to say this year was by far the best holiday we have had and that was largely because of the animation team, they were brilliant. We would like to say a special thank you to Evelien, Daphne, Marieke and Anne-Roos on reception all of whom made feel so welcome and looked after us throughout our stay. We hope to see them all again soon.
As for the hotel itself, the place is kept spotless all the time, walkways, pool area. Our room was cleaned every day. As for the food yes it is a little repetitive but such a large choose you could always eat something different each day.
Location of the hotel is brilliant, right on the beach which is accessed by a gateway directly onto the prom.

June 22nd 2014

Helen & Jerry.

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Jerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2014

i was a bit hesitant before booking as there had been mixed reviews about this hotel. however , we have had a fantastic time. only quarter of an hour or so transfer from airport and check in was easy. were told to leave our cases and go and help ourselves to lunch and drinks while they checked if room was ready. check in is supposed to be 3pm and we arrived about 12 ish but indeed , room was ready within an hour of arriving.
hotel staff couldn't have been better. from the bar staff to reception and cleaners, everyone was so friendly and efficient. Their customer service is excellent.
we booked a sea view room and the views from the balcony were definitely worth it room was spotless and cleaned daily.
had everything a top notch hotel should have , from free toiletries in the bathroom, to unlimited bottles of water to help yourself to whenever you wanted.
we sat by the pool and staff came round with different cocktails every day. they serve baileys slush puppies !
plenty to do if you wanted to join in games and activities , entertainment staff were fab.
food was OK, usual selections for Spanish hotels. plenty of choice though and always loads of it and fresh. salads were lush.
you have to pay for hotel WiFi but within few minutes stroll to the beach, you can log onto free WiFi.
you can get to beach through private gate which takes all of 2 minutes. it was quite windy when we visited so didnt spend that much time there.
would recommend hiring pool towels. cost 15 euros deposit (which you get back so dont really cost anything). we only did it on our last day and wished we had done it for whole trip. as soon as your towel is wet after swimming, you hand it in and get dry one to lie on straight away.

this is definitely one of the best hotels i have ever stayed in and would go back tomorrow. feels much more than 3* that is advertised. definitely highly recommended.

Room Tip: sea view room worth the bit extra hire pool towels go on trip of island to include fire mountain
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  • Stayed July 2014, travelled with family
    • Cleanliness
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Helpful?
3 Thank jo d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dover, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 July 2014

We stayed at the Luabay for the 2nd year and noticed a few improvements from last year and we saw things improving while we were there, all the staff are friendly and helpful especially Jose from reception Angel, Ramon, Santiago, and Miguel from the restaurant & bar, the entertainment staff have a new manager who is encouraging his staff to improve standards and again we saw this happening while we were there, the down side on entertainment is the bar they have it in its very hot up there and not really enough seats because the space is limited but never the less the entertainment is varied for all types of guests, Ollie needs a massive pay rise he is brilliant he has so much enthusiasm and gets guests involved. The housekeeping is a bit hit and miss good most of the time but sometimes they were so late ie: 17.15 that you did not want them in at that time even though you had been out most of the day. We will definitely be going back to the Luabay and would recommend this hotel to anyone, its location is great you walk out the front doors and you have the shops, bars and restaurants and you go out the back gate ( which has a lock on it so only hotel guests can get in ) and you are on the beach with more bars and restaurants and a short walk to some more shops. Its nice to see the manager walking around the hotel checking that things are up to standard and speaking to the guests. If you go to this hotel you do not need to take a hairdryer as there is one in the bathroom and pool towels are available for a small deposit and bottled water when ever you want it from reception. The transfer from the airport is only about 20/30 minutes and check in is very organised, food is varied and some things are cooked right in front of you so can be done to your requirements.

Room Tip: Room without a N on the number are bigger.
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  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Hjw18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slough, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2014

We stayed at the Luabay Beach Hotel from 22nd June 2014 til 6th July 2014.
The transfer to the hotel is very quick and lasted about 30 minutes on the coach.
Upon arrival at the hotel we were greeted with friendly staff and offered champagne and given a bottle of water (which we were told was available at reception at any time for no cost).
As we arrived fairly early we had a short wait but were shown to the pool bar to get some food and drink.
The room we had was on the ground floor and was bigger than I was expecting. The room was very clean and the en-suit had a shower but no bath. There was also a hair dryer fitted to the wall which meant I did not need to pack mine! The beds as usual in most European countries were two single beds pushed together but they were comfy enough. The room had a 32 inch TV on the wall but unfortunately out of the 80 odd channels only about 6 English channels and the rest German or Spanish TV.

Access to the beach is at the rear of the hotel and only a stone throw away. The beach is lovely although windy on most of our trips there. On photos the beach shows sun beds but there were no beds or wind barriers which was disappointing. (However, there are other beaches in the area with these facilities). The beach had an area for windsurfing and it seemed very popular and all ages seemed to be having a go.

There is WiFi at the hotel for a charge which varies. However, by the beach there are bars and the beach whereby you can get free WiFi.

The pool at the hotel was smaller than it shows on the photos but big enough. There are plenty of sun loungers but these get taken up really quickly with people reserving them early in the mornings. The hotel offer games for kids and adults during the day in and around the hotel and then in the evening certificates handed to the winners which was a nice touch.
The Hotel offered evening entertainment which was varied for all tastes from opera to magic shows to Bingo. In the evening there are games like Bingo whereby you can win prizes and this is all free. The bar is open until midnight but not all drinks are inclusive which was unexpected. Certain cocktails and drinks had to be paid for which we thought was a bit cheeky as we had paid for an all inclusive holiday.
The spaces upstairs for the entertainment is limited so make sure you get there early to get a seat as a few times we had to stand.

The staff at the hotel were more than accompanying for any needs or questions we had. The cleaners did an excellent job but sometimes we were left with our room not being cleaned. Our rep was also available most days and very helpful with excursions etc.
We had a massage within the hotel and although it is hard to find we would certainly recommend it.

The food was excellent most of the time but got very samey after two weeks. My partner is vegetarian and at lunch time the choices were limited and the food was not labelled very clearly to know whether there was meat in it or not. Saying that there is always pasta dishes, pizza, fish, salad, meats, rice and much more in the evening meals and at breakfast time there was always plenty of choice including freshly made pancakes and omelettes (all made in front of you and hot food).
There are theme nights on food but we tried to book these up and on both occasions were told that they had already been fully booked. If you wish to partake in the theme evening I would recommend that you book in advance!!

All in all the hotel was good and we would certainly recommend it to others and visit again.

Room Tip: Recommend getting a sea view
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Drakie85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunstable, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 July 2014

We stayed 26th June 2014 - 10th July 2014

On Arrival we were greeted with a warm welcoming and champagne which was a lovely touch. Check in was a quick and easy process baring in mind there was six other couples checking in and we was the last. We were given a map of the hotel and directed to our room. Free bottle water in reception.

Every morning we were greeted with a good morning as we pasted staff/reception. The manager was often in attendance around the hotel ensuring guests having a good time and everything was top notch. Also new things where added and maintenance was kept at a high standard.

We were in room 4306N with a sea view. The room was spacious and had a very modern look to it as did the hotel overall. The room had an ensuite (no bath just shower), a flat screen 32” on the wall and other furniture. The room could have done with another mirror as there was only one however you can make do with this.

Our room was cleaned around 11am every day, and was cleaned to a high standard. However towels are not replaced unless you leave them in the shower (we could not see this stated anyway and was confused why they weren’t changed to start with so bare that in mind!) Every morning around the hotel there were several cleaners doing their job to a high standard. Nobody can fault this hotel on cleanliness.

The pool area was again very clean with lots of sunbeds, tables and umbrellas. It states that sunbeds aren’t allowed to be reserved however towels were never removed from the sun beds just like any other holidays. This isn’t a problem just have to get up early! The pool was cold, but the weather wasn’t great on our stay so the sun wasn’t able to heat it up. The pool side and surrounding areas was jet washed in the early morning however you did get the odd one moan about the spray from the jet wash but we didn’t see it a problem we prefer the high maintenance. Speakers were fitted during our stay at Luabay, the music played was generally good holiday music however ‘Mariah Carey – All I want for christmas’ was played. The pool bar consisted of help yourself; beer, wine, soft drinks and hot drinks. Free cocktails were behind the bar on request, my partner would recommend the baileys coffee!! Staff came round pool side offering out cocktails.

Breakfast consisted of every breakfast item you could possibly think off, including seven different types of sausages and English bacon! Pancakes were lush. However there was one chef that never had the popular items ready on opening, causing ques.

Lunch and dinner had a variation each and every day. There was always pasta dishes, pizza, paella, salad, soup, vegetable dishes, chips, fresh meat and fish cooked on the grill in front of you. On our 2 weeks stay the food was rarely repetitive, however at home we definitely don’t have a different meal every day for 2 weeks. I'm also a very fussy eater. For lunch the pool bar opened an hour before lunch and had burgers, sausages, chips, pasta dishes. We never found the food cold they where always warm or hot.

Snacks we set out in the pool bar when breakfast and lunch were finished. Ice cream was also help yourself.

* The safe was €2.10 per day.
* Late checkout was available at a small cost depending on availability.
* Wifi varied in prices depending how long you required it for. For one week it was €30.00. The wifi connection worked great around by the pool and reception area, however it didn’t work in our room but may do if your closer to reception. Only negative to the wifi is with the price we paid we excepted it to work on both iPhones and iPads, however it only seemed to work on both our iPad’s or iPhone’s at one time.

You could go through a set of gates straight to the beach and to access the many shops and restaurants nearby. A short walk away there is another beach was crystal blue sea.

Entertainment was different every evening but some nights were better than others. There was lots of seats upstairs in the entertainment earlier but not enough for all guests. There was seating area’s and sofas downstairs.

During our stay the weather was very windy and rarely saw the sun so we visited ‘Rancho Texas Lanzarote Park’ would definitely recommend!!

Myself and my partner would definitely recommend this holiday, however we will not be returning due to the windiness in Lanzorote which unfortunately is out of Laubay hotel control.

Room Tip: Sea room is a must!!!!!! Buy towel clips.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank Jodd24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Be Live Experience Lanzarote Beach

Property: Be Live Experience Lanzarote Beach
Address: Plaza Janubio 2, 35508 Costa Teguise, Lanzarote, Spain (Formerly Luabay Lanzarote Beach)
Phone Number:
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Costa Teguise
#2 Romantic Hotel in Costa Teguise
#2 On the Beach Hotel in Costa Teguise
#5 Luxury Hotel in Costa Teguise
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Be Live Experience Lanzarote Beach 4*
Number of rooms: 237
Official Description (provided by the hotel):
Be Live Experience Lanzarote Beach is a wonderful hotel that has a very modern design, cozy and ideal for singles, couples and families. In short, the perfect choice for those wishing to enjoy the sun and sand of Lanzarote's beaches combined with maximum comfort. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Luabay Lanzarote Beach Hotel Costa Teguise
Be Live Experience Lanzarote Beach Costa Teguise

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