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“Paradise on Earth”

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Melia Salinas - Adults recommended
Ranked #10 of 38 Hotels in Costa Teguise
Certificate of Excellence
GreenLeadersBronze level
Virum, Denmark
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Paradise on Earth”
Reviewed 13 November 2013

My husband Mikkel and I, or my best friend, Anna and I , stay at Las Salinas twice a year - EVERY YEAR........ and we hope to do this for det rest of our lives.
You CANNOT find a kinder staff who will do anything, and I mean, everything, to fullfill all your wishes come true.
And then the view,...well, you cannot find a more beautiful.one.
I recommend this hotel highly.
We simply love it.

Room Tip: Wish room high
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Wicki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanesa R, Jefa de Calidad at Melia Salinas - Adults recommended, responded to this review, 15 November 2013
Dear guest,

Thank you so much for taking your time to share your impressions about your recent stay at the Meliá Salianas & Garden Villas.

As you well know, for us it is pleasure to know that we count on your visit. Also is glad to have regular guests like you. It is an honour to serve you each time that you come.Your comments, as always, will be reported to the hole staff.

Do not hesitate to contact us for anything you may need.
Best regars,
Vanesa Regueira
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (540)
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English first
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 November 2013

Having stayed in Melia Villaitana quite a few times we decided to try another Melia hotel in a different location so we choose Lanzarote. Having checked out the prices we found Melia Salinas to be very reasonable seeing as though it was a '5 Star' Hotel as we were used to the comfortable surroundings of Melia in Benidorm and level of service too. Having arrived at the hotel we requested a double room but we were ignored by staff and they didn't respond to our request which we presume was due to lack of English. Our room was located above the eating area and the area over this was filthy dirty and we had to look at this every time we were leaving our room(158). The air-conditioning in the living area of the room wasn't working at all but it was working in bedroom however it was very smelly. One thing worth noting if you plan on staying here - expect lack of communication in English.

  • Stayed November 2013, travelled as a couple
    • Value
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Review collected in partnership with Melia Hotels International

Helpful?
1 Thank Ronan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanesa R, Guest Relations at Melia Salinas - Adults recommended, responded to this review, 15 November 2013
Dear guests,

first of all, thank you for taking your valuable time to write your opinion about your last vacation at the Melia Salinas.

We are very sorry that you did not have enjoyed your stay with us. We have taken note of all your comments and reported them to the General Manager and the head of the Departments involved, trying to improve our services for the next future.

We wish to receive your visit in the near future here or to any of our establishments of our Chain, Meliá Hotels International. If you need any information, please do not hesitate to contact us.

Best regards,

Katharina Geibies
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 November 2013

We have just returned from a fantastic all inclusive week's holiday at the Melia Salinas. The hotel is conveniently situated, with bars and shops nearby and a bus stop outside - there was no need to hire a car, as we normally would. The hotel was very clean and the staff were friendly; nothing was too much trouble. The choice of food at every meal was superb, with meat and fish cooked fresh in front of you. We were impressed at what was included in the 'All Inclusive', which included brand names of spirits and soft drinks etc. The only slight criticism we would make is that although there is a kettle in the rooms to make hot drinks, you have to provide your own tea, coffee, milk and water etc. However, we always take our own coffee on holiday and there is a supermarket over the road, so not a problem. For those who like walking, there are plenty of walking opportunities around, all on the flat, with promenades along the beach, meaning you can walk for miles away from traffic. Entertainment at the hotel was provided every night. This hotel is highly recommended.

Room Tip: It appeared that all rooms had a sea view, so don't pay extra for one!
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
3 Thank Sandie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanesa R, Guest Relations at Melia Salinas - Adults recommended, responded to this review, 9 November 2013
Dear guests,

first of all, we would like to thank you very much for taking your time to write a comment at tripadvisor about your last stay at the Melia Salinas and also for recommanding our hotel.

We are pleased to hear that you totally enjoyed your holiday. Moreover, we are glad that you were satisfied with the all-inklusive service, our gastronomy and also with the service of our staff.

It would be a pleasure for us to receive you as guests again. If you need any further information, please do not hesitate to contact us.

Best regards,

Katharina Geibies
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 November 2013

Just returned from staying at this hotel. As you can see from the attached photos this is not a five star hotel. The area around the pool needs urgent attention and one could easily trip over the chipped surfaces. There is a picture of the leaking ceiling outside our room which was there all week ( it only rained on one occasion so there is a plumbing problem). You can also see the damp problem next to the plug socket in our room. I also got an electric shock from a faulty iron provided by the hotel. A very stressful (and painful) disappointing stay at this hotel.

Room Tip: Level rooms are apparently good but you still have to eat in the one buffet restaurant.
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  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
6 Thank Neal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanesa R, Jefa de Calidad at Melia Salinas - Adults recommended, responded to this review, 13 November 2013
Dear guest,

Thank you for taking your time to writte your second comment about the Meliá Salinas & Garden Villas.
As we have spoken at the hotel, I am very sorry that your expectations were not exceed.
Thanks once more for your time and your comments.

Best regards,
Vanesa Regueira
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Billericay, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 November 2013

My wife and I stayed at the Melia Salinas for a week returning 26th October 2013. The first thing to say is this is no way a 5 star hotel as it promotes itself to be. The hotel is tired and in need of a major refurbishment. Rather than closing sections of the hotel to facilitate this, they are doing building works all around the hotel causing a constant nuisance to guests. To this end virtually everyone we met had been moved and / or upgraded to escape these building works.
First impressions were good with a lovely reception area, but our hearts sank as we made our way to our room only to see plastic containers and laundry baskets at various locations catching water from leaking pipes. and paint peeling from walls and ceilings.
We were upgraded on arrival, our room was large and airy but very basic, and the bed was rock hard. The room was very poorly designed. We did, however settle in and enjoyed the fact that the room was in a shaded location overlooking the sea. However after only 2 days major building works started in the room below, and after three days of complaints and false promises from the hotel staff we were moved to a 'better' room overlooking the pool.
This room appeared , on first impression, very luxurious, but the air conditioning was useless and was subsequently boiling hot. Again despite the first impressions the design of the room was very, very poorly thought out.
The pool area looked lovely but lacked shade, and there was a major problem of guests getting up at the crack of dawn to reserve sunbeds with towels and only then use them for an hour of the day. This despite notices saying that towels would be removed if not used. It never happened. Also one day was a write off by the pool because of more building works, this time to the 'snack bar' which involved heavy pneumatic drilling all day'
The restaurant called 'Spices' was the biggest irony, as I don't believe that the kitchen had any spices at all! The food was of a fair quality but was repetitive and bland in the extreme, certainly not what you would expect from a '5* establishment'
The final thing to mention are the excessive rules and regulations for all inclusive guests, with regard to when where, what and how you could use the 'all inclusive' service. Perhaps it should have been called 'A bit inclusive' !
In summary we felt that the Hotel was probably a lovely hotel a few years ago, and that with the right TLC and programme of refurbishments could be again. We understand it was built in 1978, and it now shows. If they don't do this and keep trying to bodge it up around guests who are paying to dollar, then people, like us, won't go back. A real shame.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanesa R, Quality Manager at Melia Salinas - Adults recommended, responded to this review, 15 November 2013
Dear guest,

Let me thank you for taking your valuable time to writte your opinion about your recent stay at the Meliá Salinas.
I am very sorry if your impressions have not been as you expected. Regarding to the leaking, let me inform you that it was due to a problem had at the third floor and afortunately it was solved.
Thank you one more time for your comments, and it will be a pleasure for us to receive you again at the Meliá Salinas.

Best regards,
Vanesa Regueira
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 November 2013

even if the hotel should have a refresh, we enjoyed our stay. the buffet is very good and with multiple choices. i rate it 4/5 for the food quality. the pool is really nice and service is correct. deco should be refresh as it does not fit 5* standards

Helpful?
1 Thank Fabian S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
vanesa R, Jefa de Calidad at Melia Salinas - Adults recommended, responded to this review, 4 November 2013
Dear guest,
Thank you very much for taking your time to share your opinion about your stay at the Meliá Salinas hotel in Lanzarote.
It is glad to know that our gastronomy in buffet Restaurant Spices was as you expected.
Thank you for your comments about the food and about the pool.

About the deco, the hotel has been recently renovated in order to have a modern atmosphere.

Thank you one more time and do not hesitate to contact us for everything you may need.
Best regards,
Vanesa Regueira
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Torquay, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2013

We have yet again enjoyed another holiday at the Melia salinas everyone makes us feel so welcome, such a pleasurable stay, the added golf facility was a real advantage, my husband practiced every day, and the entertainment staff joined in with everyone else, a real party atmosphere!! this is our favourite hotel, super position right on the beach perfect for the couples who like swimming in the sea but for us the pools are wonderful!!

Stayed October 2013, travelled as a couple
Helpful?
Thank heatherklinkenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanesa R, Guest Relations at Melia Salinas - Adults recommended, responded to this review, 9 November 2013
Dear guests,

first of all, thank you very much for taking your time to write your opinion about your last vacation at our hotel and also for recommanding the Melia Salinas.

We are glad to hear that you were satisfied with the service of our staff and especially with the location of our hotel, including the golf facility. Moreover, we are pleased to know that you have enjoyed your holiday at the Melia Salinas.

It would be a pleasure for us to welcome you at our hotel as guests again. If you need any further information, please do not hesitate to contact us.

Kind regards,

Katharina Geibies
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Salinas - Adults recommended

Property: Melia Salinas - Adults recommended
Address: Avda. Islas Canarias s/n, 35508 Costa Teguise, Lanzarote, Spain (Formerly Melia Salinas)
Phone Number:
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Costa Teguise
#4 Spa Hotel in Costa Teguise
#4 Romantic Hotel in Costa Teguise
#5 On the Beach Hotel in Costa Teguise
#7 Luxury Hotel in Costa Teguise
#7 Family Hotel in Costa Teguise
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Melia Salinas - Adults recommended 5*
Number of rooms: 270
Official Description (provided by the hotel):
This adults-recommended hotel (min. 16 years) is surrounded by 2 white sandy beaches. Dive into the lagoon swimming pools or enjoy the lush gardens. Dine inside or out at your choice of 4 on-site restaurants. There is an evening bar and lounge, a pool bar and a beach bar. Other hotel facilities include a professional water sports centre, 3 floodlit tennis courts, beauty centre, and a wellness area with sauna and whirlpool.The hotel offers direct access to the beach. The property also offers The Level services in some rooms, including access to the exclusive The Level Pool, a private check-in area, rooms with Nespresso machine, pillow menu, and personalised concierge services. ... more   less 
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Also Known As:
Gran Melia Salinas Hotel Costa Teguise
Gran Melia Costa Teguise
Gran Melia Hotel Salinas
Melia Salinas - Adults Recommended Lanzarote/Costa Teguise

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