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“A great family holiday in a brilliant family friendly hotel”

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Hotel Grand Teguise Playa
Ranked #14 of 38 Hotels in Costa Teguise
Certificate of Excellence
Reviewed 7 November 2013

The hotel and rooms are of a good standard. Although reception is under staffed and service is very slow. Our room was in the family block and was a great size. Very clean and nicely decorated with room for the children to play.

The kids club is brilliant. Jacqueline and the team are fantastic and ensured that my son had a superb holiday. The team are very child centered and quickly learned my sons name and would say hi Thomas where ever they saw him, making him feel very welcome and settled. The mini disco is great. Even though Jacqueline must be sooooo sick of the same songs you would never know this as she is enthusiastic and ensures the children participate and have fun. The Halloween production was amazing and the children clearly loved it (as did the parents). Thanks to the team from my son Thomas and his happy family.

We would definitely consider visiting again.

Room Tip: If you have children ask for the family block. As usual a top floor room reduces sound from other ro...
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  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GJM353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this reviewResponded 22 May 2016

Dear guest,
We have the pleasure of presenting you the improvements completed at our hotel.
• Better Wi-Fi service
• New Carpets on the corridors and “Alisios Bar”
• 2 Tennis courts
• Children Playground
• Children Pool
• Adults Pool ( now 27º)
• Gym area and new machines with TV
• New Pool Bar and Chill out Area
• New Reception furniture
• New Pool terrace furniture
• New Lobby Bar furniture and Lobby Bar renovation
• Restaurant floor and decoration renovation
• Renovated rooms on the 4th, 5th and 6th floor.
We will continue working on the improvements of our facilities and guest satisfaction.
I’m taking the opportunity to let you know that it would be an honor to see you soon again in our hotel and to know once more your personal opinion.
Sincerely,
Laura Diaz - Deputy Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,237 - 2,243 of 3,451 reviews

Reviewed 6 November 2013

Our second visit didnt disapoint ,The hotel is 26yrs old this year & yes a bit tired in places but so clean .Rooms cleaned everyday clean toewls every day & bed changed often .The staff are all very helpful & kind .I dont know the names of the two dark haired ladies on reception but they were so kind & helpful & answered all my questions .Im a fussy eater but always found something to eat .The view from the bedrooms is to die for ,I would love to wake up to it every day .The normal some holiday makers up at the crack of dawn to put towels on sun longers ,I dont know why they bothered as there are enough beds for everyone .You have the best of everything at this hotel ,the beach at one side & the shops at the other
The entertainment was so so but enjoyable .
Would we go back ?..................Yes planning taking all the family next year

Room Tip: Room 160 or go to the top floor 609 great views
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  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GILL6759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this reviewResponded 22 May 2016

Dear guest,
We have the pleasure of presenting you the improvements completed at our hotel.
• Better Wi-Fi service
• New Carpets on the corridors and “Alisios Bar”
• 2 Tennis courts
• Children Playground
• Children Pool
• Adults Pool ( now 27º)
• Gym area and new machines with TV
• New Pool Bar and Chill out Area
• New Reception furniture
• New Pool terrace furniture
• New Lobby Bar furniture and Lobby Bar renovation
• Restaurant floor and decoration renovation
• Renovated rooms on the 4th, 5th and 6th floor.
We will continue working on the improvements of our facilities and guest satisfaction.
I’m taking the opportunity to let you know that it would be an honor to see you soon again in our hotel and to know once more your personal opinion.
Sincerely,
Laura Diaz - Deputy Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

fairly tired hotel, stained carpets all over, same in the room, but good size and comfortable bed. Great view from the balcony.. Close to the beach though, good size pool. good service. Food wise, same things every day, and not the best quality. Not too exciting entertainment. The spinning floor in the lounge seemed cool at first but then it got annoying as you couldn't watch entertainment.

  • Stayed: December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jarorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this reviewResponded 22 May 2016

Dear guest,
We have the pleasure of presenting you the improvements completed at our hotel.
• Better Wi-Fi service
• New Carpets on the corridors and “Alisios Bar”
• 2 Tennis courts
• Children Playground
• Children Pool
• Adults Pool ( now 27º)
• Gym area and new machines with TV
• New Pool Bar and Chill out Area
• New Reception furniture
• New Pool terrace furniture
• New Lobby Bar furniture and Lobby Bar renovation
• Restaurant floor and decoration renovation
• Renovated rooms on the 4th, 5th and 6th floor.
We will continue working on the improvements of our facilities and guest satisfaction.
I’m taking the opportunity to let you know that it would be an honor to see you soon again in our hotel and to know once more your personal opinion.
Sincerely,
Laura Diaz - Deputy Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013 via mobile

We spent one week at the Grand Teguise Playa to enjoy the good weather before the winter and honestly didn't expect much from our accommodation apart from a clean room and some edible food.
When we arrived at the hotel we felt like being back in the 1980s. Furniture of our second floor standard room as well as in the restaurant was really worn and outdated, everything in our room desperately need a decent scrub from top to bottom. Unfortunately our room maid spent more effort in throwing away our personal items she thought we wouldn't need instead of sweaping the floor properly (a genearous tip didn't help much).
Breakfast was all right , however for lunch and dinner one would find sonething edible, but that's about it! If you want decent drinks you had to pay 8,50€ per day extra.
Pool area was really nice with sufficient sunbeds, however could be cleaned more thoroughly as well. On the positive side, we really enjoyed the nightly entertainment which was much better than in other resorts.

Whe

Stayed: November 2013, travelled with friends
Thank londonmatDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this reviewResponded 22 May 2016

Dear guest,
We have the pleasure of presenting you the improvements completed at our hotel.
• Better Wi-Fi service
• New Carpets on the corridors and “Alisios Bar”
• 2 Tennis courts
• Children Playground
• Children Pool
• Adults Pool ( now 27º)
• Gym area and new machines with TV
• New Pool Bar and Chill out Area
• New Reception furniture
• New Pool terrace furniture
• New Lobby Bar furniture and Lobby Bar renovation
• Restaurant floor and decoration renovation
• Renovated rooms on the 4th, 5th and 6th floor.
We will continue working on the improvements of our facilities and guest satisfaction.
I’m taking the opportunity to let you know that it would be an honor to see you soon again in our hotel and to know once more your personal opinion.
Sincerely,
Laura Diaz - Deputy Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013

Room - in need of re-furbishing, particularly bathroom which had peeling paint and black mould on tile grouting. Air conditioning not very effective.

Dining Room - very limited choice, though what was offered was generally good. Staff generally indifferent.

Entertainment Lounge - not enough roaming waiters...people took to queueing at the bar which you should not have to do in a four star hotel.

Pool Area - lot of cracked tiles. But good pools and plenty of sunbeds.

Room Tip: We had room 142 on same floor as reception, overlooking the pool. But immediately above entertainmen...
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  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this reviewResponded 22 May 2016

Dear guest,
We have the pleasure of presenting you the improvements completed at our hotel.
• Better Wi-Fi service
• New Carpets on the corridors and “Alisios Bar”
• 2 Tennis courts
• Children Playground
• Children Pool
• Adults Pool ( now 27º)
• Gym area and new machines with TV
• New Pool Bar and Chill out Area
• New Reception furniture
• New Pool terrace furniture
• New Lobby Bar furniture and Lobby Bar renovation
• Restaurant floor and decoration renovation
• Renovated rooms on the 4th, 5th and 6th floor.
We will continue working on the improvements of our facilities and guest satisfaction.
I’m taking the opportunity to let you know that it would be an honor to see you soon again in our hotel and to know once more your personal opinion.
Sincerely,
Laura Diaz - Deputy Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

Staff work hard to keep place running well.food very good something for everyone but not for the normal meat pie and chips type the English food abroad people you best stay home lol.pool bit cold at times salt water I think.great little beach on edge of hotel fish love bread just watch them feed.sea views from every room except ours tree in the way the lobby area was brill .outside BBQ was the best ever had just loved the place .

Room Tip: Don't choose or get giving room 143 only room without view but a tree .
See more room tips
  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mat m M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this reviewResponded 22 May 2016

Dear guest,
We have the pleasure of presenting you the improvements completed at our hotel.
• Better Wi-Fi service
• New Carpets on the corridors and “Alisios Bar”
• 2 Tennis courts
• Children Playground
• Children Pool
• Adults Pool ( now 27º)
• Gym area and new machines with TV
• New Pool Bar and Chill out Area
• New Reception furniture
• New Pool terrace furniture
• New Lobby Bar furniture and Lobby Bar renovation
• Restaurant floor and decoration renovation
• Renovated rooms on the 4th, 5th and 6th floor.
We will continue working on the improvements of our facilities and guest satisfaction.
I’m taking the opportunity to let you know that it would be an honor to see you soon again in our hotel and to know once more your personal opinion.
Sincerely,
Laura Diaz - Deputy Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

arrived late at night but reception were very good, we were traveling as one couple and one single,[sister in law] could not get rooms close together but we were offered a family room for me and the wife and a room over looking the pool for the single.the rooms were both very good plenty of space in ours,we mentiond that we had been twice this year and next morning we both had carva and fruit in our rooms [nice thought] Again the staff were all very good and as always the food was good but could be hotter!.The down side-- Wifi slow, and the serve yourself wine and beer taken away,pitty about this, But we will be going back next year once or twice. Go on try it!

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank popssafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this reviewResponded 22 May 2016

Dear guest,
We have the pleasure of presenting you the improvements completed at our hotel.
• Better Wi-Fi service
• New Carpets on the corridors and “Alisios Bar”
• 2 Tennis courts
• Children Playground
• Children Pool
• Adults Pool ( now 27º)
• Gym area and new machines with TV
• New Pool Bar and Chill out Area
• New Reception furniture
• New Pool terrace furniture
• New Lobby Bar furniture and Lobby Bar renovation
• Restaurant floor and decoration renovation
• Renovated rooms on the 4th, 5th and 6th floor.
We will continue working on the improvements of our facilities and guest satisfaction.
I’m taking the opportunity to let you know that it would be an honor to see you soon again in our hotel and to know once more your personal opinion.
Sincerely,
Laura Diaz - Deputy Manageress

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Grand Teguise Playa

Address: Avda. del Jablillo, s/n, 35508 Costa Teguise, Lanzarote, Spain (Formerly Be Live Experience Grand Teguise Playa)
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Costa Teguise
#7 Family Hotel in Costa Teguise
#8 On the Beach Hotel in Costa Teguise
#10 Luxury Hotel in Costa Teguise
Price Range: £92 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Teguise Playa 4*
Number of rooms: 314
Official Description (provided by the hotel):
The Grand Teguise Playa Hotel is a hotel resort in Costa Teguise. Located in El Jablillo's coastline, this beach hotel is specially designed for couples and families with children who want to spend magical under excellent weather conditions at the Canary Islands. Common areas and Superior rooms have been recently renovated in order to offer to its guests more confort and quality during their stay. Rooms with balcony or terrace and spectacular sea views. For those who loves to play golf, The Be Live Experience Grand Teguise Playa Hotel holds agreements with the two existing golf courts in Lanzarote: the Lanzarote Golf and the Costa Teguise Golf. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Occidental Grand Teguise Playa Costa
Occidental Teguise Playa
Occidental Grand Teguise Playa Hotel
Occidental Hotel Lanzarote
Hotel Grand Teguise Playa Lanzarote/Costa Teguise

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