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“Very disappointed in so called all inclusive”

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Blue Sea Costa Teguise Gardens
Ranked #35 of 38 Hotels in Costa Teguise
Hailsham, United Kingdom
Level Contributor
3 reviews
“Very disappointed in so called all inclusive”
2 of 5 bubbles Reviewed 10 July 2014

This hotel definitely not 4 star! Disappointed from the outset. Looked dingy although clean. Reception staff were rude and not at all helpful. Bar staff however, total contrast, absolutely brilliant. The all inclusive package was nothing like we had experienced before (and we have been on a few), we had to pay extra for TV in our room, any electrical items i.e. Kettle,(not what it says in the website details) WIFI and numerous other items, some of which acceptable. The bar closed at 11p.m. although information we were given on arrival stated 11.30p.m. All drinks were produced in small plastic cups whether hot or cold, unless you were half board customers,
then bar drinks, you were treated to in a glass. Food in the restaurant was greasy and repetitive. Bar snacks were limited to Pizza, Burger or Chips and only served between 13.00 and 15.00 hrs.
Any other snacks eg ice creams, crisps etc all payable. Small shop in complex had very little to offer. Entertainment is very limited especially in the evening. My husband has problems walking any distance and this hotel is situated away from all other amenities, beach more than 600m. All in all, not the holiday we were looking for and definitely will not be returning.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank VivienTanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,783 reviews from our community

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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (382)
Date | Rating
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English first
1 review
3 of 5 bubbles Reviewed 8 July 2014

stayed for 1 week all inclusive, arrived at 10.45pm, and whist booking in the receptionist let us know we had 15 mins till bar shut. (got there quickly), we also said we were starving and she gave us 2 chicken salads to tide us over till breakfast, ist time thats ever happened wherever weve been.
Breakfast was lovely and some of the other food too, although got a bit samey after 4 days.
maids came every other day which was fine for us.
Entertainment could of been better.
Get a bus and go to puerto de Carmen, only 2.90 euros by bus, run every 20 mins. lovely weather, need the wind to get a good tan, without feeling hot n sticky. bar staff excellent.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
1 review
3 of 5 bubbles Reviewed 7 July 2014

The staff make the hotel , it's certainly not a 4*
Had to fight for sunbeds every morning.
Food ok
Air conditioning is a fan in the bedroom , room cleaning .. 1st one only lounge floor moped, has to ask for loo roll which arrived 8hrs later.
2nd clean all floors moped n clean towels n last day fresh towels n complimentary soap n shampoo.
If your self catering/ all inclusive u will need to bring own tea towels n washing up items. U can hire a kettle n toaster.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzibee10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 July 2014

This hotel was very poor for a holiday in Lanzarote. The staff were rude and unhelpful. The room was dirty had stains up the walls and cockroaches in the door frame. The cockroach nest was filled with a ball of toilet tissue to obviously try and block it but this did not stop them escaping. The lady a few doors down the apartments had ants in her bed! The staff were not interested at all. We had no fresh towels or linen through out the stay and was given towels and sachets of shampoo on the last day! Not very helpful at all.The beds to singles pushed together, hard and old. The food was disgraceful and actually a hazard as they were re-heating chips, meat and spaghetti from dinner to tea. The food was horrible it was slop and inedible. The entertainment was poor, bingo and that was it. If your after a romantic holiday this place is not the one for you. It is a shame it was mine and my husbands honeymoon that they ruined. They even ignored it was a honeymoon had no welcome at all. Avoid it, the place is holiday hell!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vicki F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Costa Teguise hotels

Cardigan, United Kingdom
2 reviews
3 of 5 bubbles Reviewed 7 July 2014

We have just arrived back in the UK. Having read previous reviews we were quite apprehensive as to what to expect and were hoping we didn't bump into Gloria. In fact she was actually fine with us. Not overly friendly but pleasant. We only did bed and breakfast there which I'm very glad of because like other reviews say the food was basic. We chose to eat out every night and we had a lovely time. Our room was clean but just like everyone else has said the towels were not changed for clean ones during our stay of a week. In fact I think once they were replaced with different dirty towels! The pool area is a bit crowded and you couldn't always get a sunbed. You had to pay for WiFi, use of weigh scales for suitcases etc. Needless to say we pretty much used the hotel for bed and breakfast only and went out all day either at the beach, waterpark and Rancho Texas which was brilliant. We didn't stay for any evening entertainment because it looked pretty dier and just went out for dinner and drinks. We had a great holiday but not down to a lovely hotel but making the best of the situation. Thankfully the hotel is in a nice walking distance of everything but one week was enough and we are glad to be back on UK soil.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrandmrsejones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 July 2014

we booked this holiday through a holiday company and didnt really know what to expect, especially when reading the reviews of the hotel on here.

when we arrived, we were greeted well by the staff and we were given keys etc. the only down side i would say is that maybe they could of showed us to our room been as though the hotel was so big. The room was lovely, i went with a group of friends so we had a bedroom apartment with all the basics. It was clean and satisfying for what we paid. The maids at the hotel were not very good at keeping up with general standards, they failed to give us clean towels and toilet rolls unless we requested for them. They didnt make the beds unless they were a state and only the floors were cleaned, everything else was left.

The food at the hotel was nice but basic, if your expecting a curry night or chinese night, your coming to the wrong place. On a daily basis, the food was the same, there was chips, pasta, some meat in the same sauce, chicken, fish, veg and salads and the same cake of the day everyday. However, the food was nice but very basic, this was expected for the price we paid. The all inclusive drinks are all local alcohol, do not be expecting original Malibu, vodka, archers etc, this is only available if you pay for it, otherwise you will only get the local alcohol.

The entertainment at night was awful, especially because we were a young group of girls however, if you like bingo and slow dancing this hotel would be perfect for you.

The swimming pool was pleasant and was kept clean throughout the day. The area around the pool was very busy which was annoying at first because there wasn't enough sunbeds around to cater for everyone. There was English chart music playing by the pool so that it wasn't boring for anyone.

in terms of the area itself, everything was walking distance. There was not much to do at night at all, one club in the whole of costa teguise that was decent for young people was called Saxos, which friends were very keen on. There was lots of restaurants and pubs and entertainment such as drag queen shows. The area was clean and pleasant.

the weather was hot however, very windy.

All in all, it was a pleasant stay but boring for groups of friends. Ideal for couples and families.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kiirann K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conisbrough, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

I booked this place last minute and was quite nervous reading some of the reviews. I got to admit that i had a great time. 'you gets what you pay for'. I traveled alone and whilst was a bit out of my comfort zone at first made some really really nice friends including Hamza (bar staff) and Donique the activities Rep. The majority of the staff were very courteous and very friendly. My room was great, very spacious and clean with big balcony (B305). Food was ok in my opinion as was the drinks (san-miguel on tap). Walk to beach is about 10 mins but well worth it. I hired a bike from the hotel which really helped me get my bearings around Costa Teguise. Overall had a great time.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank sean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Sea Costa Teguise Gardens

Property: Blue Sea Costa Teguise Gardens
Address: Avenida del Golf s/n, 35508 Costa Teguise, Lanzarote, Spain (Formerly Oasis Timanfaya Golf Apartments)
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 38 Hotels in Costa Teguise
Price Range (Based on Average Rates): £
Hotel Class:3 star — Blue Sea Costa Teguise Gardens 3*
Number of rooms: 138
Official Description (provided by the hotel):
Situated in the southeast of the island of Tenerife, in the Callao Salvaje residential area, the complex offers a mixture of nature, relax and a holiday atmosphere. At the main restaurant you can enjoy a varied buffet or an extensive menu depending on the season. The restaurant is located around our three central swimming pools. We also have another pool with a solarium, isolated from the common areas of the complex, for guests who prefer to enjoy the sun in a more private setting. The apartments are fully equipped with all kinds of kitchenware for those who want to take culinary matters into their own hands. A deposit of 60€ will have to be paid on arrival, and will be returned on departure. The complex is not recommended for persons with reduced mobility (PRM). Pets up to 6 kg are allowed. A deposit of €30 will be charged on arrival. ... more   less 
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Also Known As:
Aparthotel Blue Sea Costa Teguise Gardens Hotel Costa Teguise
Oasis Timanfaya Hotel Apartments
Oasis Timanfaya Costa Teguise
Timanfaya Golf Apartments
Globalia Timanfaya Golf
Blue Sea Costa Teguise Gardens Lanzarote

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