Stayed here from the 16th January to the 23rd of January. The apartments are very dated and in need of an update. On the plus side the location is great and they are very close to all amenities. The big negative I have on these apartments is the fact that when I booked this holiday I originally booked the Mansion Nazaret but two weeks later I cancelled this booking and rebooked for the Aparementos Nazaret based on their higher rating on trip advisor (the complexes are next to each other and share the same reception). However, much to my dismay when we arrived we were put in the Mansion Nazaret. The receptionist was rude when I queried this and advised me that I should be happy as the Mansion Nazaret were better apartments than the Apartmentos. My main issue with this was the manner in which the lady at reception dealt with my complaint. She shouted at me as if I was a stupid person and would not listen to my complaint. However, in my opinion I did not get the apartments that I had choosen for and paid for. It was not my fault they had made the error by over booking the apartments. She offered to re locate us the following day but was so rude and agressive with this offer and made me feel like I was the one causing the problem. We choose not to relocate due to the inconvenience and they manner in which she made me feel. I also I did not want to have to deal with her the following day. Thankfully I avoided reception for the rest of the holiday so that I did not have to see or deal with her again. I would not recommend these apartments to any one or stay here again based on this experience.
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- Also Known As:
- Mansion Nazaret Hotel Costa Teguise
- Mansion Nazaret Costa Teguise
- Mansion Nazaret Lanzarote/Costa Teguise