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H10 Suites Lanzarote Gardens
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Reviews (2,391)
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All reviewsblue teambaby clubjunior clubthe lion kinghalf boardlittle mermaidfamily hotelmini discoanimation teampool barall agesfoam partyyoung childrenkids buffetevening showsadult activitiesbaby pool
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Reviewed 1 May 2014

Just back from a great stay at Lanzarote Gardens. As others have said it's great for the kids. We have one that loves the club and really got into the mini disco and the other is just happy playing football with Dad! But it didn't matter as all were catered for. The shows were amazing and every evening we left saying that was our favourite one until the next night....but we all agreed that the Lion King was brill. Nella is a wonderful singer and will have a fan for life in our daughter:-) The mini discos were repetitive as someone else said as a fault while I feel this is a positive. My kids thrive on routine and by the end we had a girl singing and dancing to spanish and german songs (well her version of it anyway). It would have been lovely to know what all the songs are about, maybe put translations on a board somewhere as she was singing no no no at the clown with no idea what they had done wrong!!!!
The blue team are super - they seem to really enjoy their jobs and I can't praise them enough.
Food is good, we went AI, it was our first time doing this and I have found my ideal holiday. To not have to think about what to cook or to have to clean up for 2 weeks was bliss. There was always something that we would eat.
Room was fine, we had no complaints about it. When I booked I had found a better rate so I emailed H10. I received an email back saying they would match the better rate and offer VIP treatments during our stay. Thankfully I printed this email as when we arrived there was no record of this. Not sure what the VIP treatment would have been if there was a record of it but all we received was a plate of fruit which is a bit pointless when you are all inclusive.
The hotel is a short walk from the beach which was lovely and we spent a lot of time there. The area was lovely and very clean.
We're saving for next year already!

  • Stayed: April 2014, travelled with family
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1  Thank kbolMayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014 via mobile

We stayed at the H10 Lanazarote gardens last September and we were impressed!! The kids club and activities were fantastic and the mini disco our children loved it. The rooms were ok big enough and had everything you needed. The food was good a little repetitive but still nice. The only downside was having to pay for a wifi connection which a lot of hotels do offer free these days. But apart from that it was great and we are going back again next week!!

Stayed: September 2013
2  Thank Msenior33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014

The H10 Lanzarote Gardens is a fantastic place to go for an all round great family holiday. The entire complex is spotless, always being cleaned. The pool area is lovely with great shallow areas for kids. The apartment was also spotless with daily cleaning. It was well equipped. We had only taken the b&b option and the choice of food for breakfast left you not knowing what to eat. We would definitely go all-inclusive again. The animation team entertained both kids/adults during the day, and at night there was a mini disco and the shows the team put on were fantastic, a lot of hard work into each one. All the staff were extremely friendly. Would definitely recommend this apartment complex for a family holiday.

  • Stayed: April 2014, travelled with family
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5  Thank Rainbow429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014 via mobile

Wish we had found this hotel a few years ago as our 16 year old son absolutely loved it, we have taken him all over the world but he enjoyed it here more than anywhere. The animation team are amazing with about 14 dedicated to entertaining adults & children, it is the best hotel I've been to for that. The food is fine, there was always something nice to eat but I could imagine it would become very repetitive if you were here a while but good value for money. The only down side for us was the noise at meal times, we are not used to young children & found there was a lot of crying & screaming from very young children even if we ate at 9pm, breakfast & lunch can be taken outside which was so much more pleasant, my suggestion would be that all children under 10 are fed before 9 giving adults & older children a chance for a peaceful meal. Wi fi is good around the pool but annoying that we couldn't get it in our room, but we were the farthest room away at the back. I would not hesitate in recommending this hotel for anyone with children of any age.

Stayed: April 2014
2  Thank sweetcheeksAndover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

Lanzarote gardens was ok. However we requested a ground apartment but when we arrived we were given a third floor apartment. No lift. Being in our 60s with walking difficulties meant we struggled as they could not give us a ground floor until 3rd day because of all the children who were booked in.
The apartments were full of kids under 5. Pandemonium in the restaurant. Running about I between guests with hot plates and drinks. Mostly German. Great if you have kids. Very child orientated apartments
It was quite a walk away from the centre although it was only 4 euros in a taxi. The apartments at the centre would have been ideal for us.
The square had a bandstand with music of a sort every night. Lots of bars and eating places around it.
Only went to the beach once and the wind would have blown you away. It was empty and cold.
The food was good in all the restaurants we ate in.
We booked half board with jet2 but the hotel allowed us to take lunch instead of dinner so we were able to eat out at night.
Buffet style restaurant. Food was ok. Lots of choice. Chef standing ready to cook fresh meat or omelette.
Would not go to lanzerote again.

  • Stayed: March 2014, travelled as a couple
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Thank velvety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion_LGardens, Director General at H10 Suites Lanzarote Gardens, responded to this reviewResponded 29 April 2014

Thank you very much for your comments to which we have given our full attention.
One of the top aspects according to guests’ reviews about H10 Lanzarote Gardens is its central location in Costa Teguise, and its closeness to Las Cucharas beach. But I really understand that having walking difficulties the distances might seem much longer.
Guest’s requests depend on availability, and we try our best to please everyone’s wishes. Please accept my apologies for not being able to give you a ground floor apartment on your arrival.

Sincerely,

Iris Berger
Manageress

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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