This is a huge hotel up on the hill above Costa Teguise in Lanzarote. I reckon there are over 600 rooms and when we arrived last Monday at about 12pm we were told that it was full. Check in is not until 3pm so we were not concerned and headed for the bar, however there is only one bar open during the day between 10am and 6pm and that is the pool bar. We get there and we are still wearing our UK warmer clothes and the women behind the bar is happy to make us coffee and serve us two brandy's. The coffee comes in cups with nice sugar packs and the brandy in plastic cups. She then asks me for payment and I show her my blue AI wrist band, well! Her whole manner towards me changed and I was curtly told that in future AI guests should get coffee from the machine. Not for the first time we were discover that AI guests are second class citizens here at the Dull Hotel Beatriz Costa & Spa.
Fortified with a couple of brandy's and several coffee's FROM THE MACHINE we went to reception and got our room key. Room 541 is DULL and in poor repair with veneer pealing off the wardrobe doors and loose light fittings, broken coat hangers, and dirty DULL almost blue bed spreads.. We decide to phone reception and get something done but there is absolutely no information in the room at all, least of all the telephone number for reception, it's 2200 in case any one wants to know, who could have guessed?
There is no fridge in the room, no tea or coffee, no kettle, no welcome pack, no nothing. The view is splendid to the south west over the pool area and the mountains.
Eventually housekeeping and the handyman attend to 'fix things'. The bed spreads are changed, the broken hangers taken away and never replaced, the handyman fiddles with the light fittings but cannot fix them. He glues down the flaking veneer. The bathroom is re-cleaned and the room doesn't look to bad.
Lunch in the pool bar and the main restaurant is buffet style. Food is typical and plentiful but uniformly cold or just warm. This is the same for breakfast, lunch and dinner. It's not bad but frequent trips to the microwave are required.
Machine tea/coffee, sour dry white wine and sour red wine, local beer and machine soft drinks are available and plentiful. Once again AI guests are treated completely differently from regular guests. Staff are brisk and business like but they respond with smiles when spoken too.
When it gets a bit cool in the afternoons a breeze gets up and you have to adjourn indoors but until 6pm the only place to go that has a supply of tea/coffee, soft and alcoholic beverages, is the pool bar and this gets very full. It would be nice if there was another bar open or just a coffee shop somewhere inside the hotel. I miss decent coffee.
Most of the shops and concessions in this massive hotel are closed. The Spa is an extra. There appears to be a childrens club although I have not visited it.
The Animation Team try valiantly to get guests involved in Mini Golf, Stretching, Darts, Air Rifle Shooting and so on.
Evening entertainment ranges from excellent vis Kings of Music to dire a Miss Miss competition and everything in between. There is no disco or night club for late revelers.
The best bar is the piano bar which opens at 6pm and serves beer in real glasses. We have heard the piano being played only once. It closes at 11pm regardless of how many guests are using it.
The local gin is awful and there is no slimline tonic (Diet).
Pool towels are obtained via reception on payment of a deposit of ten euro per towel and you get a white ticket that entitles you to change your towel once in a week, really! Honestly I am not making this up.
The internet is available, it's a bit slow, on payment of 2 euro for 10 minutes, 7 euro per day or 20 euro per week, per machine/device. I think DULL Hotel Beatriz Costa & Spa owners/managers have forgotten that this is the 21st century.
I am very glad we did not bring our respective wives because they would both have been unhappy with this place.
Room cleaning is variable in quality, one day our room was not vacuumed but we got the swans mentioned in another review in our bathroom sinks. Today the they vacuumed the room and changed the sheets but no swans and glasses left over from last evening were not removed.
The Dull Hotel Beatriz Costa & Spa is nowhere near anywhere and its a ten minute walk to the nearest shops and about 30 minutes to the beach. Costa Teguise is just as I remember it from last time I was here except there are less Spanish people and more Asian and Oriental shop keepers. The shops are the usual kinds of shops that you find in this kind of resort and as long as you want T shirts, cigarettes, booze and useless ornaments you will be fine. There are loads of electronic shops but almost no prices on display so buyer beware.
Ferrari's Bar in Costa Teguise is well worth a visit. We went there to watch England get beat by Germany and had a great steak and good beer. They have draft Strongbow as well. At the end of our evening the owner gave us a lift back to our hotel. Nice man.
We have just done the 'Short South Half Day Bus Tour', cost 40 euro for 2, which consisted of more than 3 hours collecting and dropping off people and then about 2 hours touring the National Park. The volcano's are awesome and well worth a visit.
I would not recommend this hotel to anyone and I would suggest choosing somewhere else if you are coming to Lanzarote.
- Official Description (provided by the hotel):
- 346 Rooms - doubles and suites, all with a large terrace from which you can enjoy incredible views of the 20,000 m2 of gardens and the 2,000 m2 of saltwater swimming pools. Air conditioning, full bath, hair dryer, telephone, minibar, musical channel, satellite TV... ... more less
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- Also Known As:
- Hotel Beatriz Costa And Spa
- Hotel Beatriz Costa Costa Teguise
- Beatriz Hotel Lanzarote
- Costa Teguise
- Beatriz Costa Teguise
- Hotel Beatriz Costa & Spa Lanzarote/Costa Teguise