This hotel certainly has the wow factor , plainly visible from miles around this could be the "Oasis of the Seas" of hotels. Reception is six stories high with a large curved wall above which twinkles with coloured lights at night. Either side are two full height atriums, the smaller containing shops , comfortable seating areas, palm trees , rocks and a stream leading to a bamboo island bar. Early evening entertainment here is low key, perhaps a singer or pianist. Free Wifi is also available here.
The larger atrium overlooked by the restaurant is even more spectacular with a waterfall at the far end feeding a stream which flows it's full length there are palm trees , plants , rocks and ivy vines tumbling down from each floor as in the smaller atrium. This is the venue for the late night entertainment with a dance floor, bar and bridges leading to different levels, where you will find plentiful comfortable seats. Three glass lifts allow you to enjoy this stunning scene every time you go to and from your room. Off to the side are games rooms , and the entrance to the lovely spa at the far end.
Outside the grounds are extensive with a massive array of swimming pools, pool bar, tennis and boule courts, mini golf and plentiful sun beds. All landscaped with palm and cactus.
Let me make this plain before I start nit picking , If I were the type of holiday maker to return to the same place over and over again I would always consider returning, we had a lovely week.
Right now the critique;
I did not find them dated as some have suggested, they are of a good size with two large singles together making a big double. Two chairs and a table, vanity unit with chair, large mirror glass wardrobes. Good sized bathroom with bath , shower, two sinks toilet and bidet. All balconies have a sea view, table and two chairs and are attractively planted with succulents. Housekeeping policy is a little disappointing, our maid was clearly rushed off her feet and it seems to be policy to make beds, dust tops and change towels if required daily. It seems it is not policy to hoover once you have taken up residence, bearing in mind the volcanic nature of Lanzarote you can imagine how dusty and gritty the carpet gets during your stay. If you are an early to bed person bear in mind, all rooms are accessed from corridors open to the atrium so obviously you get entertained whether you want to be or not, however after 11 / 11-30pm the hotel falls silent and a good nights sleep is guaranteed.
Clean and well presented with nicely uniformed Spanish staff. Pleasantly overlooks the atrium. Food is average buffet fayre, with a good selection, some like the soup and fresh crusty bread delicious, some not so. However most complaints lay in this area. Half board guests are expected to buy their drinks at dinner, nobody tells you how to pay so you assume it's billed to the room until the surly maitre dis slaps a bill in front of you and demands payment before you leave. In fairness I have come across this before but why is it you can eat for England totally free but a small glass of juice or water will be charged ? I loathe this policy, I understand charging for alcohol , even coffee if they must, but really water / juice .??? One service that should be a nice touch is that if you require an early breakfast (restaurant opens at 8) because of early excursions you are able to register at reception the day before to ensure you go out fed and full. This sounds great in theory, in practice however we were confronted with a full selection of salad, cereal and fruit with no milk and worst of all a chef surely related to Basil Fawlty who refused to provide a simple jug of cold milk, serve any kind of cooked food and even turned off the toaster with my wife's toast still in it all the time shouting at the guests "8 o'clock,8 o'clock, no serve to 8 o'clock !!!" It would be funny under any other circumstance, I managed to get two fried eggs off him using menaces, I am big and hairy :-) However an extremely important British public figure from the very recent past (no I will not name him he's a lovely chap and deserves privacy) was screamed at and had to satisfy himself with snitching a boiled egg !!! This seems to be a repeat complaint in these reviews and Beatriz management should take note and make ammends.
This was built as a statement building it is impressive in every way, there is even an architects model in the reception area. At present Beatriz management are just getting away with penny pinching on it's maintenance and cleaning, atrium windows could do with more regular cleaning, the odd spot of peeling paint touched up and the red stair carpet should be replaced as its starting to go through on the treads. This building deserves better, look after it !
For outdoors people like us this is a fantastic location, no views of other peoples apartments or bins here, just magnificent views and lots of space. The pleasant resort centre of Costa Teguise is only a 15 minute stroll away and the rock strewn paths into the wilderness and Mount Corona (235mts) are right on the hotels doorstep. It's a fantastic location for walkers, mountain bikers and ordinary holiday makers alike, even if you don't like walking the hotel does provide a gratis bus.
- Official Description (provided by the hotel):
- 350 Rooms - twins and junior suites, all with a large terrace from which you can enjoy incredible views of the 20,000 m2 of gardens and the 2,000 m2 of swimming pools. Air conditioning, full bath, hair dryer, telephone, minibar, music channel, satellite TV... ... more less
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- Also Known As:
- Hotel Beatriz Costa Costa Teguise
- Hotel Beatriz Costa And Spa
- Beatriz Hotel Lanzarote
- Costa Teguise
- Beatriz Costa Teguise
- Hotel Beatriz Costa & Spa Lanzarote/Costa Teguise