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“Nice friendly hotel”
Review of Hotel Club Siroco

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Hotel Club Siroco
Ranked #19 of 38 Hotels in Costa Teguise
Wakefield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice friendly hotel”
Reviewed 29 August 2014

Stayed here with my family for 10 nights. The room was cleaned alternate days with fresh towels. Modern room with a plasma tv. We found the staff friendly. generous measures from the bar. The pool was cold but didn't stop us using it. The food was very good. Our only problem was having the misfortune to have rowdy teenagers running around the hotel at midnight. They often used bad language in front of young children and had a total disregard for the other people using the pool running shouting and jumping in while the younger kids tried avoiding them. Don't suppose the hotel could be responsible for their guests though. Good value for money.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Driverian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (563)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Wakefield, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 August 2014

We have just arrived home after spending our family holiday in club sirocco. The room was lovely and spacious and it included a plasma TV and corner suite which really impressed us. The cleaners were in every other day to make the beds and change our towels. The food was lovely but after a week it becomes a bit repetitive. The bar gave very generous measures which included larger in a pint glass. The pool was freezing but not too bad once you got in. The only problem we had was a rowdy few teenagers being generally loud and running around past the accommodation sometimes after midnight and swearing loudly whilst I had my small children with me in the dining hall. I suppose you get all kinds of people staying in the school holidays and not everyone is born with common courtesy! The entertainment was ok at best but the girl Isabella did her best by herself and the kids really liked her. Apart from that the holiday was lovely, the staff were friendly and it was what I would expect for a 3* hotel mid season.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
7 Thank Kat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leven, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 August 2014

Very friendly staff from reception through to catering to domestic. Excellent food. Attentive bar staff (although occasionally they're called away to dining room). Lovely pool area. BUT Very poor entertainment, no kids club and other than bingo there was nothing for adults or children in the evening. However many other hotels in the area have excellent entertainment.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank levenlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 26 August 2014

We are leaving Siroco tomorrow after a week here. It has been nice but on the whole the Siroco is quite a let down. Only one pool available to families despite being advertised as having 'four pools' which is supposedly heated but is freezing. Rooms are shoddy , our patio door was not shutting properly and various tiles etc. we're broken. There was very little consistency in communication and the supposed entertainment program was non- existent for adults and spare for the children, Isobel the children's entertainer was very good when she was there. Despite it being August many of the kids activities were changed or cancelled. My children would have been bored stiff had other children not being there to play with, The food was basic but ok- although limited choices and not enough seating space, we often stood around waiting for a table.
Overall the Siroco was ok- but the advertisement for it was very misleading and over- rated. I think it was over priced for what we got,
The pool bar snacks advertised as pizza, burgers etc. co dusted of a few curled up sandwiches and sliced up fruit!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonnaCaswell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2014

Just got back 24th August from a fortnight at Club Siroco.

We arrived and our room was not ready, but we did expect this, as we got to the apartments around 1pm, but we were in our room within an hour, so we sat round the pool area until it was ready.

As we were in the serenity area with a premium room, we found the room to be very well decorated with a nice view of the pool.

After unpacking and getting changed we hovered around until it was time for dinner. As it was our 1st day, we asked the girl in the restaurant what to do, as in how do we order drinks, and how we go about getting food. We were told by her (in very bad English) that we needed a voucher from reception for food, even though we were half board. We tried explaining this to her, but ended up going to reception and explaining to them. The receptionist followed us back to the restaurant and explained to the girl that we were half board and that we could get food but no drink unless paid for, as it was available to all inclusive only at no cost. The drinks were meant to be waitress service, but although waiting around for them to come and ask us they didn't and we ended up helping ourselves and paying after our meal, to which we could have walked out without paying, as they didn't even notice. We waited at the till and did pay around 4 euros for 2 small drinks. The service was different if you were Spanish though, they appeared to be looked after far better than us.

The food was ok but nothing special. A couple of nights would be good food, followed by what I can only call slop. The meat lasagne contained zero meat but about a kilo of cheese per helping. We ended up eating out for about half of our fortnight. Breakfast was good, but you can't really go wrong, although hot food at times would have been nice.

If you aren't all inclusive and order a large beer you may be lucky and get a pint glass, otherwise it would be around 3/4 of a pint. Happy hour is between 4 & 6 and it's 2 for 1 on drinks, so if you did happen to get a smaller glass it wasn't too bad. The pool bar in the serenity are opens at 12 and plays music around the pool until around 7. The pool bar is meant to close at 11, but our last night we arrived there around 10.45 and we just got a drink and others were initially refused just after that, but they did get served after a bit of persuasion.

Sunbeds around the pool are there all day without many people using them. What ever time you go to the pool there is always a bed free so no need to 'reserve' a bed.

Entertainment is virtually non-existent apart from bingo, bird & reptile shows and little else, so if you are looking forward to any entertainment think again. That said, if it's entertainment you want you can go over the road to the Sands Beach Resort and they appear to have excellent entertainment. We visited this hotel for a look around it was like entering another world compared to Club Siroco.

In our room after the 1st night we had showered we noticed water below the water heater and reported this after a couple more days, and although we were told that this would be fixed, it wasn't. The hot water was quick to run out too, so if you were 2nd in the shower you just about got showered in hot water before it became cold.

Wi-Fi is available at a cost of 15 euros a week and it is very hit and miss unless you are near the reception area.

The apartments are around a 20-25 minute walk to town, although a taxi should cost no more than 3 euros. Taxis are about a 5 minute walk away. Plenty of bars and restaurants in town that show just about every premier league match live. Drink varies in cost but averages around 2 euros a pint.

Overall a bit of a disappointment after reading the reviews and most likely will not be returning here, but would go back to Costa Teguise.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 August 2014

Hotel service
Pleasant & helpful

Hotel rooms
Big, basic, clean & very reasonable.

Hotel in general
Two really nice sized pools. One a little colder than the other. Food in hotel basic but nice. Theres a sports bar to the left of reception area which services food too. Food was really nice and drinks reasonably priced. About a 15-20min walk to the centre where there is more lovely pubs & restaurants.
There is crazy within the apartments which keeps the kids busy but not much else unless they are happy around the pool.
Also a 10min walk to beach which is really nice.

Overall when paying to stay here was quite cheap but worth the money.

  • Stayed September 2013, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Chaz1704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2014 via mobile

just go back from spending a week here! loved it and would definitely stay again, there was me my partner and daughter stayed in room 308 there was a smell coming from the fridge but once reported it they were there in minutes to clean it, half way through the week they changed the tv from old fashioned one to a plasma tv on the wall! (thought I'd walked into the wrong room)! lol. all in all it was a lovely week pleasant friendly staff basic food and drinks, but what I paid for it was worth every penny! would recommend it to anyone!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pandapops999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Club Siroco

Property: Hotel Club Siroco
Address: Avenida Islas Canarias 17, 35508 Costa Teguise, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Costa Teguise
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Club Siroco 2*
Number of rooms: 172
Official Description (provided by the hotel):
Hotel Club Sirocco is 3 start Hotel for adults over 18 years old. Club Sirocco consists of 172 apartments spread over 2 areas, the SIROCO AREA and the SERENITY AREA, both areas share the reception, restaurant and disco bar. The SIROCO AREA has 94 apartments, 88 one bedroom standard apartments and 6 of 2 bedroom apartments. All standard apartments (in Siroco and serenity areas) have:• Safe.• Direct telephone line.• bathroom.• T.V. satellite• Electric stove with two burners, toaster, microwave, refrigerator and crockery corresponding supplements.• Hot water (50 liter flasks individual)• Non-smoking apartments on request.The apartments have a spacious lounge which opens the possibility of accommodation in sofa bed for the 3rd person in the case of one-bedroom apartments and 5th person in the case of two-bedroom apartments. The SERENITY AREA, for adults only, has 78 apartments and 28 apartments with 1 bedroom Standard, 8 Standard 2 bedroom apartments, 34 apartments 1 bedroom Premium and Premium 8 apartments of 2 bedrooms, all arranged in blocks of two floors with views of the area pool.Premium apartments have been renovated completely renovated in 2012 PREMIUM apartments have:• Safe with laptop size• Direct telephone line.• bathroom and spacious 1,800 dryer wat• T.V. 32-inch LCD satellite TV free• Electric cooker hob with two burners, toaster, microwave, refrigerator and crockery corresponding supplementary par 3 or 5 people.• Terrace balcony overlooking the pool• Choice of pillows• Apartments and WIFI in public areas (with charge)The apartments have a spacious lounge which opens the possibility of accommodation in sofa bed for the 3rd person in the case of one-bedroom apartments and 5th person in the case of two-bedroom apartments. FACILITIES AND SERVICES• Large lobby with 24-hour switchboard, currency exchange, car rental, and attention to all kinds of requests from clients in multiple languages.• Porter• Internet and WiFi access in reception and pool bar and rooms (with charge)• Buffet Restaurant• Disco bar• Pool Bar• 1 outdoor pool in SIroco Area and 1 pool in the SERENITY area• Solarium and recreational areas with sunbeds and umbrellas free• Laundry and Laundry service• Vending machines• Massage service• Complimentary rooms with shower • Cleaning of apartments 4 times a week, change of towels 2 times per weekand linen change 1 per week.SPORTS FACILITIES At HOTEL:• Tennis court• • Minigolf• Bicycle Rental OUTSIDE HOTEL: Golf Practice 500m (with school and rental) of:• Windsurfing• Surf• Diving• Kayak• Cycling• Trekking and multisportA 2 km Golf course of 18 holesA 2 km AguaparkA 2 km Zone PaintballA 1 km Sports center with sauna, jacuzzi, indoor pool and gymA 1 km Spa and beauty treatmentsA 15 km KartingA 20 km Riding practical possibility ANIMATION (seasonal)• 4 nights a week live shows. (Dancing Class, Magic show, Flamenco show, Snakes, Brazilian, Exotic birds, Live Musicetc..)• Animation and sports activities• Waterpolo• Petanque• Minigolf• Aerobics and Stretching• Darts and rifle shooting• Bingo• Karaoke ... more   less 
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Also Known As:
Apartments Club Siroco Hotel Costa Teguise
Apartments Hotel Siroco
Apartments Hotel Costa Teguise
Club Siroco Lanzarote
Siroco Club
Siroco Lanzarote
Hotel Club Siroco Lanzarote/Costa Teguise

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