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“Fantastic, fun and friendly :)”
Review of smartline Ficus

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smartline Ficus
Ranked #21 of 38 Hotels in Costa Teguise
Reviewed 5 July 2014

I went on holiday at this resort for 2 weeks and can safely say I have no complaints. The entertainment team where friendly and included everyone. The food was delicious with a wide variety every day. The shops and restaurants were within walking distance as well as the beach. Not only this the maids would come and clean our rooms giving us fresh towels and bedding 5 times a week. It was a beautiful resort and I would highly recommend. :)

  • Stayed: June 2014
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5  Thank christinafox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AingeruG, Manager at smartline Ficus, responded to this reviewResponded 8 July 2014

Dear Customer.
Thank you very much indeed for your comments.
We hope see you soon
Best regards

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985 - 991 of 2,045 reviews

Reviewed 4 July 2014

having just returned a couple of days ago we agree overall the hotel was ok. The food was ok and sometimes varied although chips are served at all meals except breakfast (which was nice). Shops are 5 minute walk away and bars, if you wanted to take a walk to the beach area and shops/restaurants it took you about 15 minutes, and there is a small market on Friday evening surrounded by restaurants in a square, (Mexican steak-house is there and very good) and a good atmosphere all round. Our only gripe is the sunbeds, people were leaving their towels and folding down the decent sunbed down so you didn't see they had anything on and they did this sneakily from midnight onwards.If ALL the beds were folding and soft you would not have this problem (I felt like throwing them in the pool at night as someone did) We seem to become Germans. Our only other gripe is the lack of toilets around the pool(only 2 each) unless you used the room, causing waiting on an evening if you were busting, all in all a good clean cheap holiday and recommended for A.I.

Room Tip: we had room 2307 but it was on the top floor. We guess any room would be ok ,cos its quiet anyway. B...
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  • Stayed: June 2014, travelled as a couple
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Thank alan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AingeruG, Manager at smartline Ficus, responded to this reviewResponded 8 July 2014

Dear Customer.
Thank you very much for your comments, they are very helpful.
We take note of your suggestion
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Second time at the Ficus. It is a lovely little place ideal for a peaceful holiday. Was there 15 to 27 June 2014. Very warm. Hotel rooms have recently been revamped and are nice and fresh looking. As has been said a nice and flat five minute walk to shops and beach. Along the beach and up to the town centre there are innumerable restaurants and bars, amazingly all full and buzzing with life. Making a good atmosphere when walking around the shops at night time. I found it to be a friendly and relaxed place.

Back to the ficus - FOOD, breakfast good, lunch not so bad, dinner a hit or a miss. I did not have kids with me but there did not seem to be much that I thought my lot would eat. Hotdog sausages every night, i think they were the same ones because i did not see anybody eating them. One evening there was burgers with nice soft rolls on offer and everyone could not get enough of them, I suppose a treat but this kind of thing could be on two or three times a week (instead of rabbit - yuck). There were lots of things on offer that were delicious but they seemed to put these things all on together on the one night - I suppose that is my take. The coffee was not very good very watery. They should ask the customers in a survey because one thing for sure the staff all work very hard to try and please. The restaurant is open until three in the afternoon so you can go and help yourself to coffee, tea, juice, beer and sandwiches.
POOL - saw it being cleaned every single morning.
TOWELS and SUNBEDS - we were appalled to see that people were putting their towels on the beds from early evening or even leaving them on for the duration. Not on. This must have annoyed someone because one night all the towels were thrown in the pool It was hilarious, all the culprits were running like rats down a drainpipe in the morning to retrieve their towels whilst everyone was laughing at them from their balconies. Shame on you all. That night and each night after they still did it but the pool attendant removed them all and put them on the wall. There are plenty beds for everyone. A good idea would be to put beds on the balconies as we lay there most days.
SITTING AREAS - I feel that the Ficus could make a big difference by creating a comfortable sitting area outside the restaurant for those happy to sit and play cards, read a book, use ipads, or just to generally chat to others. They have three or four plastic tables and chairs that are okay and we liked to sit there at night after a stroll up the town but they put the lights out once the restaurant has been cleaned making it dark and dismal.
ENTERTAINMENT - the team do a good job and make a pleasant atmosphere around the pool during the day (sometimes the choice of music was awful - personal choice). We did not partake in the evening entertainment preferring to go for a walk but it sounded good and everyone seemed to enjoy it.

All in all a lovely place and good friendly hotel. Will be returning later in the year.

Room Tip: All rooms seem to be well placed although I do not know about block one which does not have a pool v...
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  • Stayed: June 2014, travelled as a couple
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4  Thank anne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AingeruG, Manager at smartline Ficus, responded to this reviewResponded 8 July 2014

Dear Customer. Thank you very much indeed for your comments, They are very helpful to improve to provide better service.
We hope see you soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

We stayed at these apartments on an AI basis November 2013.
The apartment they we stayed in was one of the refurbished as this is what we asked for whilst checking-in. The apartment it's self was clean and spacious for our requirements. The food was not as good as we had hoped as it was very repetitive. We would return to the apartments but to stay on a SC basis

  • Stayed: November 2013, travelled as a couple
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3  Thank Neillmay12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2014

My partner and I wanted to take my stepmother and younger sister away for a week break during the April school half term week for a short well earned break in the sunshine. Given that prices are already hiked during the school holidays we were looking for somewhere near the beach but not at an extortionate price, and came across this place using an online travel agent. We always read Tripadvisor reviews before booking, and as the reviews were mixed at best we were in two minds whether to book. I'm glad we did! For a cheap and cheerful break this was absolutely perfect. Staff were polite and friendly from the moment we walked in to check in.

In terms of improvement areas, the only one for me was the food. In all fairness the rest of our party seemed to think that it was reasonable to good, but I admit that towards the end of the week it became a bit too repetitive for me. There is a nice little restaurant/bar at the end of the road in walking distance called Cactus Jack's where we ate a couple of nights.

We would definitely recommend for families but this is not an ideal location for party animals, as the centre is a little too far away. We'd return again without question!

  • Stayed: April 2014, travelled with family
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3  Thank benkear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

Returned last week from an 11 night stay at the ficus...absolutely lovely food was great with wide variety something for even the fussiest eater...hotel rooms,resteraunt and pool were absolutely spotless....entertainments team Kimberley,Liam and Jordan made the holiday, best team I've ever came across in all the years of holidays I've had...only negative is issue over sunbeds and no parasols round the pool....

  • Stayed: June 2014
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1  Thank Louise K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

Best: Wonderful staff - always smiling and could not have done enough for you
Best: Rooms were very clean, looks new
Best: Food would feel repetitive as we eat 3 ready meals a day (spoilt) we eat because we have paid for it but we want different meals but its our own boredom that makes us feel like that.....Food was good, not much for vegetarians.
Best: Location, 15 min walk to the beach, nice beach, not too busy
Best: Pool was clean, Pool Bar and evening entertainment was great (big thanks to Kimberley, Liam & Jordan, Great work Team Thomas Cook)
Worst: people hogging sunbeds!!!!! should not be allowed, people left there towels from night before..... no rude and the hotel should remove towels once people leave.

Room Tip: 2311 - not overlooking the pool but noisy at night
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  • Stayed: June 2014, travelled with family
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1  Thank Jay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about smartline Ficus

Address: C. Hervideros 8-10, 35508 Costa Teguise, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#12 Romantic Hotel in Costa Teguise
Hotel Class:3 star — smartline Ficus 3*
Number of rooms: 109
Official Description (provided by the hotel):
The smartline Ficus is located on the beautiful island Lanzarote and is the perfect decision for a good value holiday. The sandy beach is 500 m away from the smartline Ficus and the city center of Cosat Teguise is around 300 m away. On the island are all towns easy to reach. During all meals, the smartline Ficus prepare a buffet with national and international cuisine. The smartline ice box is daily for two hours available with fruits and ice cream. Moreover, you can enjoy local spirits and soft drinks. The smartline Ficus offers many different activities. You can choose between aerobic courses or table tennis and many other activities. Furthermore, you have the possibility to play volleyball. ... more   less 
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Also Known As:
Ficus Costa Teguise
Ficus Hotel Costa Teguise
Lanzarote Ficus
Ficus Hotel Lanzarote
Ficus Lanzarote
Smartline Ficus Lanzarote/Costa Teguise

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