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“Hidden gem!!”

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Diverhotel Lanzarote
Ranked #29 of 38 Hotels in Costa Teguise
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Hidden gem!!”
Reviewed 12 June 2014 via mobile

My husband and I stayed here for a week and after reading some bad reviews were very pleased with this hotel. .. in fact it has become one of our favourites :-)

FIRST IMPRESSIONS
greated by warm freindly staff and a glass of cava... perfect

ROOMS
a little dated but spotless.. cleaned every day to a very high Standard. .. superb new bathroom. . Room 245 over looks the palm trees and catches the evening sun. .. tv has 2 English channels bbc news and cbs action. Plenty of mirrors both in the bedroom dressing room and bathroom.

FOOD
no problems here at all ... breakfast was lovely. . Plenty of choice for both hot and cold choices and towards the back of the restaurant the chef did you eggs however you wanted them and there is a lovely crepe station. .. Lunch plentiful varied buffet selection .. The chef at the back of restaurant made paella. .. curry. .. Pizza chips.. etc and the evening meal again a great variety with themed nights prepared by chef. ..Chinese. . Mexican. . Etc. .. Between meals there are snacks in both bars. .. The usual burgers ... chips...sandwiches. .pastrys... and if you are still hungry there are fridges with help your self Ice creams and box's of crisps at the bar!!

ENTERTAINMENT
There is a full programme of activities running through out the day and evening with lovely staff:-) my husband particularly enjoyed the karaoke at the end of the evening (even though he can't sing) much to the delight of other holiday makers!!

DRINKS
from beers and wine to spirits and shots. . Baileys and slush cocktails this hotel had Every thing. .. self service wine beer and soft drinks :-)

FACILITIES
The all inclusive runs from 8 am to 1am... there are 3 pools. .. Water slides. .2 Jacuzzis. .. hairdressers. .. Shop. .24 hour reception. ... Pool bar. .. internet... wifi. .. bikes. . Much more

STAFF
so so lovely freindly hard working and always with a smile. . They are a credit to this hotel

LOCATION
about a twenty min walk to town or less than €4.00 in a taxi

HINTS AND TIPS
You can hire a pool towel from reception for a €10.00 DEPOSIT so saving your self extra space in your bags

If you need shade around the pool just ask the pool guy for am Umberella and he will fix you one up

The jacuzzi is lovely and warm

Nothing is too much for this hotel. . If you want anything just ask

OVERALL IMPRESSIONS
this hotel has been taken over and was previously the playa Verde. .. There are lots of improvements and updating Been done around this hotel and its looking great but would love to see it when it's fully done.

We met some lovely people here and wish them all well wishes

Would we go back?? Most definitely!!!

Big thanks to all the staff and fellow guests for making our holiday enjoyable

Love jill and Oliver

Stayed June 2014, travelled as a couple
Helpful?
23 Thank Jill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Lanzarote, responded to this review, 18 June 2014
Dear guest,
First of all, thank you giving and sharing this value to our resort. All the team within the hotel works hard to satisfy our guests. Thanks for such a good review which makes us know that we are working on the right way. We are here to please all our costumer’s wants and needs.
We always try to give the best. Our staff is pleased to assist you. It is true that we are making further improvements to meet our guest.
We would be delighted to welcome you back. Our hotel chain counts on thirty one hotels along Mainland, Tenerife and Lanzarote.

Yours sincerely,

Lena Concepción – Manager Diverhotel Lanzarote
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (297)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
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English first
warwickshire england
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 June 2014

Just checking out really good hotel stayed here for a week spotless clean what is always a first for me food typical buffet food but always good really like how they operate the drinks as no curing unless you want spirits staff on reception was all ways helpful only little thing would be could do with a toilet near to the pools area.

Room Tip: We had room 315 who've over looked pool and a sea view .
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank redpoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Lanzarote, responded to this review, 2 February 2015
Dear Guest,
First of all we appreciate your comments and we are delighted that you have spent a pleasant stay with us. We are currently considering the possibility of putting a bathroom closer to the pool and a refurbishment of our facilities including themed rooms with landscapes of Lanzarote for the next summer season 2015 is being studied.
I am looking forward to welcoming you soon again.
Yours sincerely,
Lena Concepción - Manager Diverhotel Lanzarote
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester uk
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 June 2014

We stayed here 19_29 may ,a lovely spotless hotel , staff very friendly always there to help,can I just mention Tomas and Mia on front desk my travel iron broke so went and got one from reception for a small deposit which I got back . , chaby and Carl on the bar ,all very helpful made our stay a pleasure, cleaners in every day, towels changed when left on bath side , bedding twice a week food was excellent ,choices for everyone , my partner asked for a steak ,no problem cooked in front of him ,spoilt for choice on food and drink. Beach was 15 minutes walk that are able to walk, otherwise 4 euros there in a taxi ,entertainment OK kept us laughing , pool was lovely but water very cold, jacuzzi was lovely and warm ,all in all an excellent stay . would come again. Well worth the money over 4 star I'd say.and was met with a glass of champagne on arrival .

Room Tip: We stayed in 237 second floor with balcony, but all rooms are nice my sister was next door to us
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank mitchel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Lanzarote, responded to this review, 11 June 2014
Dear guest,
On behalf of Diverhotel Lanzarote and me, we want thank you for choosing our hotel to pass here the best days of the year, your holidays. Also thank you very much for taking the time to write your opinion. Our staff is here to assist you in your desires and needs.
The reception has different items on guests availability. Normally, every item is borrowed with a deposit for security reasons.
Even though the room service is made everyday, we do not change towels unless the guest requires it in order to help preserving the environment.
A Diverhotel has a eleven different menus, with food and beverages for all tastes and nationalities.
The swimming pool is slightly heated, reaching a temperature of 28 degrees.
We would be delighted to welcome you again. Of course your opinion is useful, thank you very much again for writing it.

Yours sincerely,

Lena Concepción – Manager Diverhotel Lanzarote
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 June 2014

We have just returned from Diver hotel formerly Playaverde.
Staff were lovely, friendly and attentive.
Food was typical hotel all inclusive, something for everyone usually.
If you wanted something cooked for you individually for breakfast, Omelette, eggs etc you nearly always had to wait for the Chef to appear, which could be a few minutes just stood up at the counter.
It is early in their season I would think as staff levels were not high.
This was not a problem for us specifically but you could tell that a lot of people were not impressed with having to wait at all.
Drinks were all fine and snack bars were always stocked with food, burgers sandwiches etc.
The room we were given was meant to be for a family, but it was quite small 2 beds and a sofa Bed.
BBC world news and CBS action were the only English channels on TV.
Floor tiles were cracked in the room but not dangerous at the moment.
The Maid kept the room clean and tidy.
The main downfall of our holiday was the weather, it was bad winds at about 20-25mph every day for a week.
Cloudy for most of the week as well.
Whilst it was warm at the end of the day you felt like you had been locked in a massive Tumble drier.
We have been to the canaries at this time of year and experienced similar conditions but not windy to this extent.
If you are going to the canaries at this time of year you may get cloudy weather which is something to consider.
Our hotel was not near the Costa Teguise main areas,it was a good half hour walk, or longer if you went via the beach promenade.
Wear shoes as there are park walks on the way which are made up of volcanic ash.
Overall holiday was not great, if the weather had been better we would have enjoyed it more I suspect.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tom o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Lanzarote, responded to this review, 2 February 2015
Dear Guest,
Thank you very much for your comment. The climate of our island is a tropical climate with mild temperatures throughout the year with spring weather. Lanzarote is a windy island during most part of the year. If you want to be sure that you do not get windy holidays, then you should think of coming on holiday in May or September.
Thank you for your impressions and we will take them into account to improve our services.
I am looking forward to welcoming you soon again.
Yours sincerely,
Lena Concepción - Manager Diverhotel Lanzarote
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fleetwood, United Kingdom
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 20 May 2014

This hotel deserves significantly better accreditation, than for some perverse reason it has received.
The management has devised an all embracing 'All Inclusive' self contained package,.that ensures unlimited, decent quality beverages and food to suit all tastes and nationalities, in abundance from 7am to Midnight..
Proactive no single supplement rates being offered and treated as similarly welcomed.

The rooms are spacious, well appointed and serviced.--With Air Conditioning, Ceiling fan, two large single beds, TV sound piped to bathroom! which also contains a hair drier.

Staff are a joy, with a well demonstrated hospitality ethos in all departments

Entertainment, for both adults and children is undertaken by an enthusiastic, extremely hard working Animations staff, Orchestrated by tirelessly talented Jose Fernandez..

As a value for money holiday venue, you are unlikely to be dissapointed

Room Tip: The rooms are arranged on three floors as a quadrangle ground fllor with patio and upper floors with...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank Doyen121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Lanzarote, responded to this review, 2 February 2015
Dear Guest,
Thank you very much for your comment. We are extremely pleased that you have passed a good stay and that you kept a good taste of us all. We appreciate your mention and if one day you return to our facility please advise our team to give you the best of our services. I am looking forward to welcoming you soon again.
Yours sincerely,
Lena Concepción - Manager Diverhotel Lanzarote
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 May 2014

Hotel has been described as a little dated by some reviewers which is a fair comment but its not exactly 1970's decor, more like 90's. On the plus side the rooms are continuously cleaned along with the pool and pool area which is nice, with plenty of sun beds. Pool is split into infants splash pool, small pool with some slides for the kids and a bigger winding pool with waterfalls.
Staff are helpful and food / drink is plentiful - quality is fine with a sufficient choice on offer each day.
Costa Teguisa is about 20 mins walk along sea front path or down main road - 3 euro taxi fair (for when you come back tired from the lovely beach and pleasant shopping area).
All in all for the money its a good choice.
Mostly French families on site but don't let that put you off, found them to be on the whole polite and friendly people. Treat others how you'd like to be treated yourself and nationality becomes irrelevant .
Tip 1. don't take sun bed towels - you can hire them for 10 euro (returnable deposit) and only 1 euro to change them for fresh ones.
Tip 2. if you book with travel republic do not use the cheap transfer option - the company who operate this are poor, will make you wait around and are rude when asked any questions regarding length of wait - gave up after 40 minutes waiting in cold evening (taxi was 20 euros)

Room Tip: If you want the sun to set on your balcony in the evening then go for an East wing room (245 or 345...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Lanzarote, responded to this review, 18 June 2014
Dear guest,
All the team of Diverhotel Lanzarote was delighted to attend your wishes and needs. Thank you so much for choosing Diverhotel Lanzarote to spend your holidays and for taking time to write. We hope that you enjoy your stay.
We have cleaning service all the days in the room, for our guest feels like in theirs home. To help preserve the environment towels are changed only when guest left on bath side. Also have a lifeguard at the pool constantly for cleaning and care. There are one swimming pool for adults, one for kids, one splash, two Jacuzzis and one swimming pool with slides.
The buffet has a lot foods and beverages for all tastes. We try satisfactory have a sufficient choice on offer every day.
We offer towels service in the reception for our customers, so they don’t have to bring.
Please come back soon. We are delighted to assist you again.

Yours sincerely,

Lena Concepción – Manager Diverhotel Lanzarote
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 May 2014

We stayed at the Playaverde Hotel for 5 nights from 30th April - 5th May 2014.
We arrived at the hotel at around 11am after a seamless transfer from the airport to the hotel. We checked in and went to our room, it was much bigger than we had imagined and the bathroom area was lovely and clean.

We felt peckish so went to the snack bar (you are given a sheet with the opening times for breakfast, lunch, dinner, snack bar, shop and hairdressers) which is very helpful. Lots of different drinks to choose from and the hotdogs are great.
The staff were helpful from the moment we stepped into the hotel to the moment we left. The cleaners were fantastic, the room was cleaned everyday to a very high standard.

The pool area was lovely, yes the pool is cold but it needs to be to cool you down when you get too hot from sunbathing in the amazingly hot sun. There was a man constantly cleaning the pool area and collecting leaves from the pool all day.

The restaurant staff were great too. The food was great, much better than we could have thought (having not been on an all inclusive holiday before), there is lots of different foods to chose from.

If you want a relaxing holiday where you can feel chilled out, get a tan and feel refreshed afterwards then this hotel is perfect for you!!

We would definitely go back!

Thank you Playaverde for a fantastically perfect holiday.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank Phoebe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Diverhotel Lanzarote, responded to this review, 10 June 2014
Dear guest,
Diverhotel all staff is delighted to please your wishes and needs during the most precious days of the year, your holidays.
Our rooms are especially designed for relax and comfort of our guest, with 30 square meters. Also rooms are cleaned every day. We have a big variety of foods and beverages for all tastes. The staff is perfectly trained to assist you. We always try to keep the facilities as clean as possible.
We would be delighted to welcome you back.

Yours sincerely,

Lena Concepción – Manager Diverhotel Lanzarote
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Diverhotel Lanzarote

Property: Diverhotel Lanzarote
Address: Avda. Las Palmeras, 20, 35508 Costa Teguise, Lanzarote, Spain (Formerly Playaverde Hotel)
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 Luxury Hotel in Costa Teguise
Price Range (Based on Average Rates): £
Hotel Class:4 star — Diverhotel Lanzarote 4*
Number of rooms: 236
Official Description (provided by the hotel):
The diverhotel Lanzarote is situated just a few kilometres from the island's capital, Arrecife, and along the Teguise Coast, one of the most attractive tourist destinations in Lanzarote thanks to the quality of its services, beaches, green areas and, above all, the sensation of freedom and tranquillity which reigns supreme here. ... more   less 
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Also Known As:
Lti Playaverde Costa Teguise
Lti Playaverde Hotel Costa Teguise
Diverhotel Lanzarote Costa Teguise

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