When we arrived the room was smelly, very musty, obviously hadnt been used in a while, then we found the air con wasn't working, the mini fridge wasnt working either, very smelly and not cold in anyway! We had a problem with safe too, eventually got air con and safe sorted however, fridge wasnt sorted, just as well you get cold bottles of water throughout the hotel. I think we had one of the rooms that needed refurbishing! Staff were good and the grounds etc were kept clean. However, the hotel could do with a complete refurbishment, cant see why the website says it has already been done! Restaurant, well, what can I say, they need to get themselves organised and review the food, there needs to be more variety and def. more staff , particularly in the "hot food" stations, there was usually 1 member of staff doing omelettes, fried eggs and crepes in the morning, same at lunchtime and may 2 on at dinner, no way is that enough. I was also shocked to see one chef cutting raw pork then going over to make crepes and not washing his hands, in fact I never saw any of the chefs washing their hands!!!! My 8 yr old granddaughter enjoyed the holiday, and that was the only reason we went there, however, we wont be going back. You could get free wifi in reception area only. Costa Teguise itself is lovely tho'
- Official Description (provided by the hotel):
- The diverhotel Lanzarote is situated just a few kilometres from the island's capital, Arrecife, and along the Teguise Coast, one of the most attractive tourist destinations in Lanzarote thanks to the quality of its services, beaches, green areas and, above all, the sensation of freedom and tranquillity which reigns supreme here. ... more less
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- Also Known As:
- Lti Playaverde Costa Teguise
- Lti Playaverde Hotel Costa Teguise
- Diverhotel Lanzarote Costa Teguise