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“A lot of things could be improved...and need to be changed!”

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Hotel Fuerteventura Playa
Ranked #21 of 27 Hotels in Costa Calma
Reviewed 7 January 2013

I think that at this time I will write a review by specifying different points:

01) SECURITY: to be EXTREMELY improved;
thieves entered to the ground floor rooms;
people from other hotel get into the facility w/o control acting and behaving as a customer....!!!!
02) Animation: missing and unpleasant guys;
03) Food: variety could improve and more Spanish rather than German food would be highly appreciated;
04) Waiters: In my opinion the "chief" would better need t be more pleasant with customer;
05) Eating time: I would at least postpone a little bit the dinner time; at 8:55 p.m. the doors are closed, with no possibility to have dinner;
06) Some renovations are needed;
07) Beach Lounge Chair: to be paid to another facility the ones available on the beach, otherwise there is the possibility to use the ones just behind the fence (but always on a sandy ground) or the ones nearby the pools;
08) Beach Towel: to be paid;
09) Safe: to be paid;
10) Not indicated for young people.

Room Tip: do not choose the room having a view on the outside of the hotel - thieves came in and no insurance...
  • Stayed: January 2013, travelled with friends
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2  Thank TravelersAngelsTips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 - 119 of 965 reviews

Reviewed 3 January 2013

We had an amazing week here over New Year. The staff are very thorough and thoughtful. The rooms are super clean and the communal areas are great. The pool was lovely and we managed a daily swim in December - couldn't believe it! The food in general was good, especially on New Year's Eve when we were pleasantly surprised by the effort the hotel staff had gone to to make it a special occasion. The only time we didn't enjoy ourselves as much was in the main restaurant in the evenings - it is very brightly lit and not so good for a couple's dinner, but great if you have kids. The tapas restaurant which we went to twice for dinner was much cosier! There are some nice cafes and shops in the streets around the hotel - the location is great. However, there aren't many places to go to in the evening.

Stayed: December 2012, travelled as a couple
2  Thank Derbygirl100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

We have just returned from holiday here and have a lovely time; staff were very courteous and friendly and spoke English, not that I would have been bothered if they didn't as I didn't speak Spanish! Room, view and food were all very good. All in all we have had a lovely time and would not hesitate in going back to this hotel.

Stayed: October 2012, travelled as a couple
4  Thank Bernadette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelFuerteventura, Community Manager at Hotel Fuerteventura Playa, responded to this reviewResponded 20 December 2012

Dear Guest,

On behalf of myself and all the staff of the Fuerteventura Playa Hotel, I would like to thank you for having chosen us for your stay in Fuerteventura, as well as for taking the time to post your experience on Tripadvisor.

We are proud to know that you had a nice stay with us and that you enjoyed our hotel because client’s satisfaction is our ultimate commitment

We invite you to follow us on our Facebook page to know our offers and news.
We hope to see you back soon in Fuerteventura. Please, remember that we are at your complete disposal.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2012

Really enjoyed our stay, I find it hard to believe that so many people had bad things to say, we had a great time, yes there was a lot of Germans, Itailans and French but never the less it didn't ruin our stay, all the staff were really nice and friendly and the food was great too..... All in all a fab time had.

Stayed: October 2012, travelled as a couple
2  Thank Clare B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2012

Just returned from a one week all inclusive stay here, i couldn't wait to get home, the hotel itself is ok, seems fairly clean although dated. We checked in easily and was appointed a nice room with a partial sea view, the room was spacious and clean. However it was one hell of a long walk from the main reception. The TV had one english speaking channel which was CNN no british channels at all. The dining room was awful, the food was monotonous, barely warm, they regularly ran out of crockery, tables were not relaid once the first people left, we had to go and bring our own cutlery and serviettes to the table. The pool was freezing and salt water, the one occasion i went in which was on the Sunday i fell ill with sickness and diarrhoea the after effects i am still suffering with on my return home. The entertainment was geared to the German guests, which i suppose was to be expected as there were only 6 other brits in the hotel that week, the guy who did the entertainment was a lovely young man who always had time to stop and speak. There is nothing whatsoever out side the hotel in the form of entertainment, dining etc. This is my fourth visit to the island and it will be the last.

  • Stayed: March 2012, travelled as a couple
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13  Thank Cypruslover59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2011

Just come back from one week half board at the hotel. Transfer time was one hour from the airport but we waited nearly one hour for our pick up coach to arrive at the airport (travelled with Thomas Cook with transfer included). The reception lady at the hotel who dealt with us was lovely and spoke excellent English. Our room was clean and a good size but not as large of well appointed as other 4* star hotels we have stayed in. The ocean view was between buildings and limited and for me disappointing. The room safe was 2 Euros per night. Restaurant - what a disappointment. You were lucky if you went at 8 pm or later to find any tables laid (after 9 am in the morning for breakfast) and if you tried to sit in quiet areas you were told to move. There did not seem to be enough cutlery or plates at these times. The cheapest bottle of red wine was 19 Euros. We were never offered a drink list so stuck with water - we saw the prices on the last night on a wine list on another table. The staff were in the main useless at both clearing tables and setting tables. One morning, after setting our own table, we went to get hot food and the table had been cleared of all cutlery, glasses of juice and full cups of coffee when we got back. I relaid the table and just got a shrug. I definitely saw a cockroach (pointed out by a German lady) on one of the counters.

The hotel is isolated and there is no promenade though the resort. The beach was down a steep incline (we saw several elderly people turn back when they say the descent) and there was absolutely nothing on the beach except some nude sunbathers.

Overall, beautiful building and gardens, average rooms and poor food/restaurant. We have stayed in many 4* hotels in the Canaries and this was most definitely not 4*, never mind 4* superior.

  • Stayed: November 2011, travelled as a couple
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8  Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2011

Booked a great value all-inclusive last minute trip here in January. Lovely hotel by the sea, very low single room supplement other guest paid nothing. Excellent food and service as would be demanded by the mainly German patronage. Large swimming pool on the cool side. Sea temperatures quite inviting. Quiet in the evening apart from the organised hotel entertainment.

Room Tip: pick the East wing to get the best of the sunshine
  • Stayed: January 2011, travelled solo
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4  Thank Graham S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Fuerteventura Playa

Address: Avenida Jahn Reisen 1 | Urb Canada del Rio, 35627 Costa Calma, Pajara, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Costa Calma
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Costa Calma
#13 Luxury Hotel in Costa Calma
Price Range: £102 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Fuerteventura Playa 4*
Number of rooms: 300
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Also Known As:
Fuerteventura Playa Hotel
Fuerteventura Playa Costa Calma
Hotel Fuerteventura Playa Costa Calma, Pajara

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