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“Excellent hotel”

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Sirenis Hotel Goleta & Spa
Ranked #21 of 35 Hotels in Playa d'en Bossa
Manchester, United Kingdom
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Excellent hotel”
Reviewed 26 August 2012

We stayed at this hotel in the month of august, the hotel was great although at first we had to wait a while to get into our room. The rooms are big and have everything you need, fridge was small and aircon wasn't as powerful as other hotels I've stayed in but it did the job ok. All the staff were friendly and helpful and spoke good english. We were b+b but it was cheap to upgrade if you wanted to go all inclusive or half board when your there, which we did for a few days as drinks at pool bar were quite expensive. The food was a basic buffet selection, quality was good but there could have been more selection. The only bad thing I could say about this hotel was that the shower leaked slighly making the tiled floors outside slippy if you didn't clean it up straight away and the walls are very thin. I could hear our neighbours cough! All in all hotel was good value and we had an excellent stay, everywhere was clean and well presented and pool areas were nice and there were always sunbeds in the sun!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elc391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this review, 27 August 2012
Dear Guest,

Thanks for visiting the Sirenis Hotel Goleta & Spa and for taking the time to share your experiences in Tripadvisor.

We are glad that you had a pleasant holiday at the hotel and we would like to thank you for your comments about how friendly and helpful our staff was.

The management was informed about some things you describe, to take care about it.

We learn from all your comments and next time will be a pleasure to welcome you again.

Best regards,
Sirenis Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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490 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 August 2012

It was with some panic and trepidation we booked this hotel, what a lucky find though. We were a group of 3 males aged between 35 and 50 years looking for somewhere quiet but close to Playa d'en Bossa, a tricky ask. The hotel is right on the edge of Playa d'en Bossa towards Ibiza town and is actually very quiet comparatively speaking (this is Ibiza not the English lake district). We had a triple room on the first floor, clean and recently refurbished. The large hotel pool is immediately adjacent to the sea front and a small but pleasant beach accessible via a small secure gate. To give you an idea there are only 5 parasols on this small beach but even mid August we were able to get beds on beach (€5 per bed). This again is quiet and the heady centre of Playa d'en Bossa is visible but about a mile down the beach. Breakfast was included and was a standard hotel buffet but easily on a par with any 4 star London hotel I have stayed in.
The big concern for us was noise and rowdiness, I have to say contrary to other reports it was perfect, within easy reach (20 to 30 min walk) of Space and Ushuaia but at night this seemed an oasis of calm and tranquility, we had 3 nights good undisturbed sleep.
A little niggle nothing to do with the hotel was the lack of taxis around 7pm to 9pm, taxis were impossible to find in the middle of August, several people could be seen every night outside the hotel waiting for ages for a taxi. It is a good 45 min+ walk to Ibiza town by the way.
Overall I would recommend this hotel to most ... families, couples and groups and will almost certainly return.
Thank you to all the management and staff at Sirenis Hotel Goleta for ... a great stay.

Room Tip: they all seem clean and recently refurbished, some overlook the sea directly
See more room tips
  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sharpG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2012

Staff - awful
More like a hostel
Drugs in the hotel
Food - terrible
Gangs hanging around drinking booze
Main road on one side, party boats and aircraft on the other
THOMSON 4 STAR HOTEL - This place is a dump and THOMSON should be totally ashamed trying to pass this off as a 4 star hotel
Service ducts in the bathrooms so you are woken every time someone uses the toilet
No entertainment unless you count the club 18-30 boats playing boom and tizz all day moored on the beach

Room Tip: Book somewhere else
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mark t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this review, 27 August 2012
Dear Guest,

Thanks for visiting the Sirenis Hotel Goleta & Spa and for sharing your point of view with other travellers in Tripadvisor.

The Sirenis Hotel Goleta & Spa is an international Hotel, situated in the Playa d’en Bossa area, one of the most popular tourist resorts on the island, whose rooms have been recently refurbished.

We regret that some services did not meet your expectations and the hotel manager knew already your opinion by the questionnaire filled at the hotel. We have already taken some notes about some issues you describe to take care about it, and hope to be able to have another chance to reach and exceed your expectations.


Best regards,
Sirenis Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Playa d'en Bossa hotels

Birmingham, England, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2012

Just returned from a week at this hotel and wasnt sure what to expect from reading some of the reviews on here! Can honestly say some people are crazy! have nothing but praise for this hotel!! staff, food, cleanliness was great! food was great all round, you could always get a bed round the pool! you could hire a towel at the pool which was handy! Rooms were spotless and cleaned everyday! what more can you ask for for £600 all inc. peak time in ibiza! lovely thanks x

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lorraine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northeast
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 August 2012

Thought the hotel was very spacious and clean, we had a lovely room on the top floor which was stylish with an amazing view. But no drawers! Housekeeping staff kept it spotless, and the room was always made up whatever time of the morning (or afternoon!) we rolled out of bed! The choice of food was always good and varied, with lots of nice salads and fresh fruit. Pool area was very clean and spacious, you could get a sunbed whatever time you went out, which was great. Hotel staff in general were helpful and polite, a few words in Spanish never go amiss, I find. All in all, we were most impressed with the hotel. Oh, a word of warning... the cocktails in the pool bar are LETHAL!!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amber9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wirral lady
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 August 2012

If you are expecting relaxation and the opportunity to unwind forget it. Partying in rooms, corridors smelling of marijuana, youths allowed to bring liquor by pools in evening to drink heavily. Security reactive and staff unhelpful - oh god its that woman complaining again!!. We averaged 2-3 hours sleep each night if lucky and constanty had to complain to recepion & Thomson 24/7 to get anything done. Foodwise lots of it and fine if you like your food very bland and lukewarm - had sickness and diarhorrea to cap it all off. Complaining to try to get a full refund as came home more stressed and dog-tired than when left to go - shame 0 gorgeous setting and clean hotel. Close to airport - yes on flight path/landing strip!!!

Room Tip: If you are not into sleep then any will do!
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hrpr0fessi0nal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this review, 13 August 2012
Dear Guest,

Thanks for visiting the Sirenis Hotel Goleta & Spa and for your rating on the rooms and cleaning.

We would like to apologize if we could not reach your expectations in any of our services; we are very sorry to read that you could not rest sufficiently during your stay with us.

The hotel provides a security service in public areas, and in case that a room complains of noise, a guard is immediately being sent by the reception.

Regarding our restaurant, there is an external kitchens and meals service control (APPCC), and our hotel always get a high test score; between 800 and 900 meals are each day served at our restaurant.

The hotel manager and its team are at your disposal for any issue.

Best regards,
Sirenis Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2012

On arrival we were given a early check in which was very good.The rooms were adequate and comfortable. The breakfast was average for a 4* hotel (if you like your morning cuppa take your own teabags). Nice pool areas and the poolside restaurant was good for lunch.There was plenty of sunbeds around the pool and towel hire was available.Just outside the hotel there is a taxi rank(around 10E to Ibiza town) and a small supermarket with a great array of products and very helpful staff.The hotel was in a good location directly on the beach,there is an Aquabus too, a very nice trip around to the Marina in Ibiza Town. All in all a nice hotel in a quite location but close enough to all the night life.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fourkittygirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sirenis Hotel Goleta & Spa

Property: Sirenis Hotel Goleta & Spa
Address: Avenida Pere Matutes Noguera s/n, 07800 Playa d'en Bossa, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Playa d'en Bossa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Playa d'en Bossa
#14 On the Beach Hotel in Playa d'en Bossa
#16 Luxury Hotel in Playa d'en Bossa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sirenis Hotel Goleta & Spa 4*
Number of rooms: 250
Official Description (provided by the hotel):
Between sky and sea... Situated in the Playa d'en Bossa area, one of the most popular tourist resorts on the island, you will love the Sirenis Hotel Goleta & Spa The hotel, together with the Sirenis Hotel Tres Carabelas & Spa, forms a complex where you will be able to enjoy fantastic frontal views of the Mediterranean from the balconies. You will also be able to discover the beauty of Dalt Vila, the old town of Ibiza, declared world heritage by the UNESCO, and enjoy all the activities and services in the area, which range from sports to beach clubs and popular shops. The comfort, relaxation and fun in this complex will guarantee an unforgettable stay. The buffet restaurant offers a wide range of Spanish and international dishes cooked on the spot by our chefs using quality ingredients. The Sirenis Hotel Goleta & Spa offers a select, international atmosphere and adjoining is the Sirenis VITAL Spa, offering a space for relaxation, pampering and massages. Also, if you enjoy working out during your stay, you will be able to visit the hotel gym and sports area. The four meeting rooms situated in the hotel are equipped with all the necessary technology for meetings and conferences. We take care of every detail so that your specific requirements are met. ... more   less 
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Also Known As:
Sirenis Hotel Goleta And Spa
Sirenis Hotel Goleta Playa d`En Bossa
Sirenis Hotel Goleta & Spa Ibiza/Playa D'en Bossa

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