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“Wonderful stay!”

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Sirenis Hotel Goleta & Spa
Ranked #22 of 33 Hotels in Playa d'en Bossa
Lisbon, Portugal
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful stay!”
Reviewed 21 February 2013

We stayed there for one week. The staff was fantastic! We had breakfast and dinner at the hotel and the food was really good. The location is good, is near the ferry to Formentera and the boat trip to Es Vedra. The room was big, very clean, had a really nice view to the sea.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank AndreiaMoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this review, 20 March 2013
Dear AndreiaMoon,

Thank you for taking the time to share your feedback with us, and for choosing the Sirenis Hotel Goleta & Spa to spend your holidays with your friends.

The hotel is situated in the Playa d’en Bossa area, one of the most popular tourist resorts on the island, and is one of the best known hotels, with a high standard of services and facilities and a wonderful view over the Mediterranean and the island of Formentera.

We look forward to welcoming you and your friends next summer.

Best Regards,
Sirenis Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Weston-super-Mare, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 September 2012

We spent our wedding week here with our other 40 guests, the hotel was clean and the staff were friendly.
The food was good, but needed more varity for a 4 star hotel. The All inclusive drinks were great as they included cocktails.
We stayed in an amazing suite with lounge, jazcuzzi overlooking the ocean and shower also with ocean view, our balcony was massive and bed very comfortable.
The entertainment was poor and some of our guest has trouble with the water in their rooms.
The location is fantastic for the lively nightlife of Playa den bossa, but far enough away to get some peace when needed.
Amazing week, amazing friends, amazing wedding.
Ibiza Rocks!!!

Room Tip: Suites at the frint of the hotel
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 28 August 2012

If you have already booked with this hotel, don't read on. It will only upset you.

I will keep this as brief as I can :-

There was nothing that one could really complain about directly. Moan perhaps, but to complain and go elsewhere? No reason for that. It just left a dull, uninspiring and boring holiday at the end of our two weeks. I'm talking this resort of course because Ibiza is AMAZING and we had great adventures once we left this resort!!

One thing that is straight up, I expect NOT to have to carry anything around with me on an AI holiday. The fact that they give you a wrist band AND a swipe card and you have to use both at the bar together is cumbersome and tying. Not to mention annoying when you have to go back to your room to retrieve it!!

There are two board types too... so at the snack bar, those that pay for food get a better level of service. They get cutlery and plates... the AI residents have to eat with their fingers like dogs or use plastic forks and they have to get the food from the bar themselves. They get coffee in a cup we got coffee on a polystyrene cup. This made us feel very special!! LOL

The air con is tired and ineffectual and the rooms are not insulated from annoying neighbours and external sounds. The loo leaked all the time and was never fixed.The WI-Fi is 35 euros a week!! What a joke and even when you paid for it it was a slower connection than all computers were back in 1994. Joke!! The gym is FREE but the Steam room and Sauna isn't!?? Weird.

The staff in the restaurant are lovely but the bar staff and the snack bar staff were the rudest people I have ever encountered. Reception make you feel like morons for asking simple questions and seem to just expect you to know everything. Utterly miserable.

Poolside was rarely cleaned and often there were spent cups floating about with cigarettes in them. Disgusting. The sun-loungers gave me and my partner cramp. Impossible to get comfortable on those at all and the music they played during the day? Come on this is Ibiza! We walked onto the beach, once, but never returned... used condoms and broken glass is not what you would expect to have to dodge with bare feet. Horrendous.

Food was decent enough if you took your own hot sauce, as I did but we did find raw meat on TWO occasions. The evening entertainment was an embarrassment and as British holiday makers we were make to feel very unwelcome as it is all geared up for Italians exclusively. They even offered out Cava on entry to the restaurant but ignored us when they realised we were English, saying "we don't speak English" as he grave my drink to someone else.

That about sums this up. I could go on but I've had my holiday and I want to move on. Just don't book here. Its awful and its complacent, its un-aesthetic and it lets Ibiza down.

Room Tip: Request pool facing if you must!
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
6 Thank DavidVbarron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this review, 18 September 2012
Dear Guest,

Thanks for visiting the Sirenis Hotel Goleta & Spa and for taking the time to share your point of view in Tripadvisor.

We would like to apologize if we could not meet your expectations in any services or areas; the facts you are describing were reported to the hotel management.


The bracelet and card use for our all inclusive customers is an internal standard at the Sirenis Hotels and we regret that this method might cause you some discomfort.

We serve all our customers plastic tableware at the snack-bar; it is located in the pool area, where most people walk barefoot and thus for safety reasons, and crockery at the lobby-bar, as long as customers do not go to the pool; it is further away from the swimming area and we have more space and facilities to provide this service.


There was probably some misunderstanding on your arrival at the restaurant, as all members of our animation team speak English; they usually help to serve the Cava and attend all customers, regardless of their nationality; this clearly was not your impression, and our animation manager was accordingly informed about this issue.

It’s a shame that you did not communicate this and other matters described during your stay, as we would have had a chance to fix them.

We really hope to have the opportunity to welcome you again.

Best regards,
Sirenis Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Playa d'en Bossa hotels

Manchester, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 August 2012

We stayed at this hotel in the month of august, the hotel was great although at first we had to wait a while to get into our room. The rooms are big and have everything you need, fridge was small and aircon wasn't as powerful as other hotels I've stayed in but it did the job ok. All the staff were friendly and helpful and spoke good english. We were b+b but it was cheap to upgrade if you wanted to go all inclusive or half board when your there, which we did for a few days as drinks at pool bar were quite expensive. The food was a basic buffet selection, quality was good but there could have been more selection. The only bad thing I could say about this hotel was that the shower leaked slighly making the tiled floors outside slippy if you didn't clean it up straight away and the walls are very thin. I could hear our neighbours cough! All in all hotel was good value and we had an excellent stay, everywhere was clean and well presented and pool areas were nice and there were always sunbeds in the sun!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elc391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this review, 27 August 2012
Dear Guest,

Thanks for visiting the Sirenis Hotel Goleta & Spa and for taking the time to share your experiences in Tripadvisor.

We are glad that you had a pleasant holiday at the hotel and we would like to thank you for your comments about how friendly and helpful our staff was.

The management was informed about some things you describe, to take care about it.

We learn from all your comments and next time will be a pleasure to welcome you again.

Best regards,
Sirenis Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 August 2012

It was with some panic and trepidation we booked this hotel, what a lucky find though. We were a group of 3 males aged between 35 and 50 years looking for somewhere quiet but close to Playa d'en Bossa, a tricky ask. The hotel is right on the edge of Playa d'en Bossa towards Ibiza town and is actually very quiet comparatively speaking (this is Ibiza not the English lake district). We had a triple room on the first floor, clean and recently refurbished. The large hotel pool is immediately adjacent to the sea front and a small but pleasant beach accessible via a small secure gate. To give you an idea there are only 5 parasols on this small beach but even mid August we were able to get beds on beach (€5 per bed). This again is quiet and the heady centre of Playa d'en Bossa is visible but about a mile down the beach. Breakfast was included and was a standard hotel buffet but easily on a par with any 4 star London hotel I have stayed in.
The big concern for us was noise and rowdiness, I have to say contrary to other reports it was perfect, within easy reach (20 to 30 min walk) of Space and Ushuaia but at night this seemed an oasis of calm and tranquility, we had 3 nights good undisturbed sleep.
A little niggle nothing to do with the hotel was the lack of taxis around 7pm to 9pm, taxis were impossible to find in the middle of August, several people could be seen every night outside the hotel waiting for ages for a taxi. It is a good 45 min+ walk to Ibiza town by the way.
Overall I would recommend this hotel to most ... families, couples and groups and will almost certainly return.
Thank you to all the management and staff at Sirenis Hotel Goleta for ... a great stay.

Room Tip: they all seem clean and recently refurbished, some overlook the sea directly
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sharpG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 August 2012

Staff - awful
More like a hostel
Drugs in the hotel
Food - terrible
Gangs hanging around drinking booze
Main road on one side, party boats and aircraft on the other
THOMSON 4 STAR HOTEL - This place is a dump and THOMSON should be totally ashamed trying to pass this off as a 4 star hotel
Service ducts in the bathrooms so you are woken every time someone uses the toilet
No entertainment unless you count the club 18-30 boats playing boom and tizz all day moored on the beach

Room Tip: Book somewhere else
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mark t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelgoleta, Director de Relaciones Públicas at Sirenis Hotel Goleta & Spa, responded to this review, 27 August 2012
Dear Guest,

Thanks for visiting the Sirenis Hotel Goleta & Spa and for sharing your point of view with other travellers in Tripadvisor.

The Sirenis Hotel Goleta & Spa is an international Hotel, situated in the Playa d’en Bossa area, one of the most popular tourist resorts on the island, whose rooms have been recently refurbished.

We regret that some services did not meet your expectations and the hotel manager knew already your opinion by the questionnaire filled at the hotel. We have already taken some notes about some issues you describe to take care about it, and hope to be able to have another chance to reach and exceed your expectations.


Best regards,
Sirenis Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, England, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 August 2012

Just returned from a week at this hotel and wasnt sure what to expect from reading some of the reviews on here! Can honestly say some people are crazy! have nothing but praise for this hotel!! staff, food, cleanliness was great! food was great all round, you could always get a bed round the pool! you could hire a towel at the pool which was handy! Rooms were spotless and cleaned everyday! what more can you ask for for £600 all inc. peak time in ibiza! lovely thanks x

  • Stayed August 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
2 Thank Lorraine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sirenis Hotel Goleta & Spa

Property: Sirenis Hotel Goleta & Spa
Address: Avenida Pere Matutes Noguera s/n, 07800 Playa d'en Bossa, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Playa d'en Bossa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Playa d'en Bossa
#14 On the Beach Hotel in Playa d'en Bossa
#15 Luxury Hotel in Playa d'en Bossa
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sirenis Hotel Goleta & Spa 4*
Number of rooms: 250
Official Description (provided by the hotel):
Between sky and sea... Situated in the Playa d'en Bossa area, one of the most popular tourist resorts on the island, you will love the Sirenis Hotel Goleta & Spa The hotel, together with the Sirenis Hotel Tres Carabelas & Spa, forms a complex where you will be able to enjoy fantastic frontal views of the Mediterranean from the balconies. You will also be able to discover the beauty of Dalt Vila, the old town of Ibiza, declared world heritage by the UNESCO, and enjoy all the activities and services in the area, which range from sports to beach clubs and popular shops. The comfort, relaxation and fun in this complex will guarantee an unforgettable stay. The buffet restaurant offers a wide range of Spanish and international dishes cooked on the spot by our chefs using quality ingredients. The Sirenis Hotel Goleta & Spa offers a select, international atmosphere and adjoining is the Sirenis VITAL Spa, offering a space for relaxation, pampering and massages. Also, if you enjoy working out during your stay, you will be able to visit the hotel gym and sports area. The four meeting rooms situated in the hotel are equipped with all the necessary technology for meetings and conferences. We take care of every detail so that your specific requirements are met. ... more   less 
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Also Known As:
Sirenis Hotel Goleta Playa d`En Bossa
Sirenis Hotel Goleta And Spa
Sirenis Hotel Goleta & Spa Ibiza/Playa D'en Bossa

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