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“Average”

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Sirenis Hotel Tres Carabelas & Spa
Ranked #15 of 33 Hotels in Playa d'en Bossa
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Average”
Reviewed 16 June 2014

Stayed here for 3 nights, Hotel is clean and tidy and food was of a good standard but a bit bland. Geared up mainly for Italian guests, even the kids club and all the entertainment and those providing it were Italian. If your a UK guest you were ignored. Glass bottles by the side of the pool and one inevitably smashed and glass ended up in the pool but the lifeguard (sos man) just sat playing with his mobile phone and ignored the incident. Only 2 English channels on the TV both news channels and the wifi is the slowest ever. Hotel entertainers are poor, music is 20 years out of date and played too loud. Even when the animation team went for their siesta they ramped up the music and disappeared. Very few English speaking guests. Advertised as 4 star but no where near and a 3 star at best. There are better options in Playa Den Bossa and sadly I wont be returning here.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteltrescarabelas, Director de Relaciones Públicas at Sirenis Hotel Tres Carabelas & Spa, responded to this review, 19 June 2014
Dear guest,

Thanks for choosing the Sirenis Hotel Tres Carabelas & Spa to spend your holidays on Ibiza and for taking the time to share your point of view with other travelers on TripAdvisor.

We regret not having been able to meet your expectations in some areas. We do welcome a large number of Italian guest through the Tour Operator Settemari. The Tour Operator entertainments team are in charge of organizing some daytime and evening activities at the hotel. The hotel has its own international animation team and although there is no Mini Club at the hotel, there are different children activities. The service is an important aspect for us regardless of the origin of our guests.

I’d like to apologize for the incident in the pool. Let me clarify that the hotel manager has been accordingly informed and actions have already been taken to avoid it from happening again.
Our technical department together with the supplier company are working to achieve the Wi-Fi signal to be steady; the lines of action have already taken place to reach the desired point of connectivity. We hope that the improvements could be completed within the next three weeks.


I appreciate your time, as we think, it is a good way to constantly keep improving our service.

Best regards,
Sirenis Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
morecambe
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2014

Just got back today from a 10 day holiday at this great hotel. Hotel clean, rooms nice and modern, lovely sea views from balcony, food great - loads of choice and themed nights with different kinds of food put on, staff friendly, great location just a really nice hotel! would definetly recommend this hotel.

Room Tip: Our room was 208, which had a great view from the balcony.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank kerrinkyra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcestershire U.K.
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 May 2014

This was our sixth visit so that says it all. Everything first class..Food, staff, location.My only very small criticism was that there are only two English speaking T V channels..Sky news and BBC World news which are virtually the same.I appreciate one does not go on holiday to watch T V but after a hot day walking etc it would be nice to watch some English T V.especially when you are an old so and so like me.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank baldrick134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteltrescarabelas, Director de Relaciones Públicas at Sirenis Hotel Tres Carabelas & Spa, responded to this review, 2 June 2014
Dear guest,

Thanks for choosing the Sirenis Hotel Tres Carabelas to spend your holidays on Ibiza and for your loyalty.

It makes us very happy to read everything went as expected during your stay; your suggestions have been reported to the hotel management.

We look forward to welcoming you once again next summer.

Best regards,
Sirenis Hotels & Resorts
Report response as inappropriate
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Manchester
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 May 2014

Brilliant holiday, staff so friendly and helpful, great choice of food, really happy guys doing the entertainment, would recommend and certainly go back. The pool music didn't go down well with the older generation, very loud but hey it is Ibiza party capital..

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ShirleyTManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 May 2014

Just back from this hotel tres carabelas very clean hotel staff very polite and helpful right on the beach not far from ibiza town either by bus or ferry boat or you can also walk if you are fit enough

Room Tip: Ask for room not facing pools as it can be very noisy
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank magsb218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 February 2014

Had a lovely stay on this hotel had booked 4 rooms with lovely breakfast and the beach is fantastic..its has 4 large pools and very near to the ibiza town by bus.All the night clubs ar every near by bus or by car. you won't regret your stay

Room Tip: choose the pool and beach facing rooms prefer the higher floors
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Sanjivwalia67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 November 2013 via mobile

Stayed here for closing week, it was far enough away for some peace and quiet but only a short walk to the centre.
Hotel was clean with a decent pool, staff very friendly. Room was big enough and the beds were comfy, room cleaned everyday. Breakfast was standard fodder all in all in wasn't great, wasn't bad

Stayed September 2013, travelled as a couple
Helpful?
4 Thank Chris1886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sirenis Hotel Tres Carabelas & Spa

Property: Sirenis Hotel Tres Carabelas & Spa
Address: Avenida Pedro Matutes Noguera s/n, 07800 Playa d'en Bossa, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Playa d'en Bossa
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Playa d'en Bossa
#6 Spa Hotel in Playa d'en Bossa
#11 On the Beach Hotel in Playa d'en Bossa
#13 Luxury Hotel in Playa d'en Bossa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Sirenis Hotel Tres Carabelas & Spa 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Mediterranean... The Sirenis Hotel Tres Carabelas & Spa, together with the Sirenis Hotel Goleta & Spa, forms one of the best known and renowned hotel complexes on the island with a high standard of facilities and services. Its location, on the sea front of the famous Playa d'en Bossa and close to the city centre of Ibiza, makes it one of the best positioned hotels on the island. Just 2 km from the centre of Ibiza and 6 km from the airport, the hotel is located in the heart of the well-known tourist area of Playa d'en Bossa. The Sirenis Hotel Tres Carabelas & Spa is ideal for couples or groups of friends, perfect for enjoying the great atmosphere on the island. Discover the attractions and services in the area, in addition to a large selection of sports on the beach, without forgetting to visit the beach clubs and famous spots on the island. Everything you need for a relaxing but fun holiday is here. The buffet restaurant has a varied cuisine where you will be able to enjoy international dishes prepared by our chefs, with the convenience of the All Inclusive board. The Sirenis Hotel Tres Carabelas & Spa offers the Sirenis VITAL Spa, perfect for relaxation. A full gym, 3 tennis courts and 4 paddle courts are also available. ... more   less 
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Also Known As:
Sirenis Hotel Club Tres Carabelas Playa d`En Bossa
Sirenis Hotel Club Tres Carabelas And Spa
Sirenis Hotel Tres Carabelas & Spa Ibiza/Playa D'en Bossa

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