We booked an all inclusive holiday at Hotel Mare Nostrum, when we arrived we went to the reception desk to check in, it was a late night arrival 11pm so when we arrived the man behind the counter gave us or wrist bands. We asked for directions to our room in which the man just pointed to the lift... We have to then find our own way around the hotel to our room. Not very good customer service.
we needed a refreshment as we had been travelling for hours on end, we went down stairs to see if we could get a drink and was told that they were no longer doing food or drink until the morning. This was at 11pm.... we were stunned...! We had to go out of the complex to find food and drink which we had to pay for ourselves.
The room: The room wasn't the most pleasant smelling room and seemed to smell of toilets. the bed, was very low to the floor and as hard as a board, my partner took his pillow off the bed and slept on the floor as it was more comfortable. the balcony was lovely. excellent view.
Food: the next morning we went down for breakfast, but after seeing the food and eating some we decided to stop as the sausages in particular were very raw. we had only just arrived so we didn't want to be poorly throughout our first week.
we again went to buy our own food.
Bar: The bar was well stocked, however the attitude of the bar staff was shocking!!! we ordered a drink and immediately the bar staff shook his tip tin at me - and demanded a tip - i had on my wrist band so i didn't carry any coins or notes on me, i felt that i was punished for this through out my stay!
- Official Description (provided by the hotel):
- Location: The hotel is located in the world-renowned area of Playa d’en Bossa, 20 minutes walking from Ushuaia and the Hard Rock, 8 minutes to the airport, and 2.6 km from the centre of Ibiza. For guests looking to explore the island, there is a bus stop located conveniently 100 m from the hotel. Rooms: The establishment has single and double rooms (two single beds) as well as double queen rooms, fully equipped with air conditioning, full bathroom with hair dryer, free safe, satellite TV, and balcony. Facilities: The hotel has one pool for adults and one pool for children with a large lounge area for chairs and Balinese beds available for a fee. To keep the youngest members of the family entertained, there are kids and teenager clubs with the latest games. It has a gym, conference room, and a sports centre with a basketball and volleyball court, a football field with artificial turf, a pool table, and a ping pong table. Limited parking spaces are available. Breakfast buffet (8:00 am to 11:00 am), lunch (1:30 pm to 3:00 pm), and dinner service (7:30 pm to 9:30 pm) are carried out with a Cooking Show. The bar in the lobby serves drinks from 10:00 am to 11:00 pm and a variety of snacks from 11:00 am to 6:00 pm. There are two bars in the pool area (10:30 am to 7:00 pm) that offer the above as well as warm snacks at some from 11:00 am to 6:00 pm. Services: The hotel has an entertainment team and shows scheduled so that fun is synonymous with our club. There are kids menus as well as babysitting services available at guest request with an additional fee. Free Wi-Fi, both in the rooms and in the common areas of the hotel. Check-in begins at 2:00 pm and check-out is at 11:00 am. The All-Inclusive service allows guests to enjoy the restaurant, lobby bar, and pool services during the above-mentioned hours. It includes warm and cold dishes from the restaurant and a variety of snacks as well as non-bottled soft drinks, juice, water, draught beer, hot drinks, house wine and domestic spirits (well), and ice cream served at both bars. The All-Inclusive Plus service includes all of the above as well as a greater variety of wines and spirits from top brands, of course. It also includes different warm snacks such as sandwiches, hamburgers, pasta, rice dishes, and other international dishes prepared to order; all of this is provided with personalised service in both the lobby bar and at the pool. CHECK-IN 14:00 CHECK-OUT 11:00 ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Onthebeach, Odigeo, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Hotel Playasol Mare Nostrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mare Nostrum Hotel
- Mare Nostrum Ibiza
- Hotel Mare Nostrum
- Hotel Playasol Mare Nostrum Ibiza/Playa D'en Bossa