This review is about the company grupoplayasol who do the bookings for several hotels/apartments in Ibiza.
I booked to stay at one of their apartments where I have stayed for the last 7 years. I am due to go on Saturday (6th October) for 2 nights. However yesterday - 5 days before I arrive- I recieved an email saying that the apartments have a low occupancy so will be closing early in the 5th October and would I like to stay at the tivoli instead? However, after contacting my original apartments, I found out that actually they are closing on the 15th October and grupoplayasol have actually double booked 50% of the rooms!
I obviously cancelled my booking and went elsewhere after reading the reviews for tivoli.
I just don't appreciate the dishonesty. I would rather they had apologized for double booking our room. Although I can't understand how they didn't realise until only 5 days before I flew out considering we booked the apartments back in June!
Basically do not book using the company GRUPOPLAYASOL they are LIARS!!!!
- Official Description (provided by the hotel):
- The pool area of Apartamentos Playasol My Tivoli has been completely renovated with new paving, ambient sound, and modern and functional furniture, giving it a much more modern and fresh touch. We take care of every detail of the decor in the common areas to provide a more pleasant and welcoming space for our customers; this is what we aim to convey with the new Playasol Ibiza Hotels brand "MY". Apartamentos Playasol My Tivoli are located in the center of the famous Playa d'en Bossa Beach. The apartments have a unique location in Ibiza, just 100 meters from the long beach and only a few minutes away from the HÏ, Ushüaia and Bora Bora night clubs. Ibiza Airport is a 5 minute taxi ride and a bus stop connecting Playa d'en Bossa Beach to the rest of the island of Ibiza can be found 50 meters away from the apartments While staying at Apartamentos Playasol My Tivoli Ibiza you will enjoy two swimming pools, one for adults and one for children, surrounded by balinese beds and hammocks. There is also a game area with a pool and ping pong table. Apartamentos Playasol My Tivoli provides 103 apartments with air conditioning, kitchen, microwave, fridge and bathroom. CHECK-IN 14:00 CHECK-OUT 11:00 ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , LoveHolidays, Booking.com, Grupo Playa Sol, Expedia, Travel Republic (UK), Hotels.com, Evoline ltd, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Apartamentos Playasol My Tivoli reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Apartamentos Tivoli Hotel Playa d`En Bossa
- Apartments Tivoli Ibiza
- Apartamentos Playasol My Tivoli Ibiza/Playa D'en Bossa