Unfortunately for us the reviews on here about theft are true, we had 900 euros, £50 and an iphone stolen from a locked suitcase whilst we were out at the beach one day. We came back to find the (very heavy duty) padlock lying on the bed with the zips still attached - they had cut the zips off to get into the case. When we spoke to the manager he just mumbled in Spanish that he couldn't help, so all we could do was file a police report for our insurance.
No doors or windows were forced so we can only assume whoever came into the room had let themselves in with a key. We also found a couple of towels dropped near the door...screamed cleaner to us.
They also took the spare key to our room so we spent our last 4 days terrified that someone would come back for the rest of our things, and ended up carrying everything about with us, including passports, and jumping at every noise.
Aside from this, the apartments are spacious but old and nothing works (aircon hanging off the wall), the windows don't lock and the walls may as well be made of paper as you can hear absolutely everything from all over the apartments.
We also had our door kicked in by someone off the street at 2am one evening, we can only presume he thought the place was empty as he ran off when we confronted him. Not exactly a secure complex!!!
If you can afford it, stay at the original Jet complex, so much nicer, much more vigilant on security and right on the beach.
Avoid Arlanza like the plague!!!!!
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- Also Known As:
- Apartments Arlanza Hotel Playa d`En Bossa
- Apartments Arlanza Ibiza/Playa D'en Bossa