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“Simply Sensational” 5 of 5 bubbles
Review of Santos Ibiza Coast Suites

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Santos Ibiza Coast Suites
Ranked #12 of 35 Hotels in Playa d'en Bossa
Certificate of Excellence
London, United Kingdom
1 review
“Simply Sensational”
5 of 5 bubbles Reviewed 30 June 2013

I recently stayed at the Hotel Santos with my boyfriend and we couldn't have enjoyed it more. The location was excellent and the cocktails delicious ! The staff were attentive and friendly. There was a relaxed vibe around the pool with a great dj all day. You can literally walk 3 steps from the pool and you are on the beach such a bonus ! The whole place was so fresh and new and stylishly decorated. We thoroughly enjoyed our stay at Hotel Santos and hope to return next summer!

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alex h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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391 reviews from our community

Traveller rating
    230
    82
    41
    18
    20
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 bubbles Reviewed 28 June 2013

I was at the beach club Santos by Dreamers.What a lovely place!!!The swimming pool made me feel better that in the Bahamas on my honey moon!Congratulations I didn't expect less as I was already amazed with Dreamers Marbella and soon will visit Dreamers in Koh Samui.

Stayed June 2013, travelled with friends
Helpful?
Thank Liam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bingley, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 23 June 2013

Stayed for 3 nights
Plus points
Great location, lovely rooms, music throughout the day.

Negatives
Information in the rooms says free dream beds for guests, this is not the case paid 75 euro over the 3 days and were never told that there was an option of a minimum spend as in previous review.
Food very expensive as opposed other restaurants near by.
Staff favoured serving local people they knew twice ordered a drink that never arrived.

Overall we enjoyed our stay.

Stayed June 2013, travelled as a couple
Helpful?
Thank Mandy041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 20 June 2013

I stayed for 4 nights and this was the worse hotel I ever stayed at! They really need to work on their customer service
1. On the plus, DJ spinning during the day was amazing, and location is right by the beach, can't complain here
2. Staff was very rude, mostly the girls and hardly anyone can speak English or understand it. The language barrier was a big problem
3. Rooms are not sound proof at all! You hear everything, from someone taking a shower, going to the washroom, people walking and slamming doors. If you want to sleep, good luck!
4. Their manual in the rooms needs revising. It mentioned that daybeds are free for guests and we were told that we had to pay 25€! That's ridiculous, it should be included. The lady at the pool bar said these were the rules. Also room service is stated til 2am, we called a couple times after 11pm, and they said that the kitchen is closed! When we called reception to complain, they said "there's nothing we can do, sorry"
5. Breakfast for 9€ was a complete waste of money. Go outside of the hotel to get better quality and portions

It's unfortunate that this hotel didn't live up to our expectations since it was brand new. Overall the parties in Ibiza were amazing and we had a great time, but stay at a different hotel if you can.

Room Tip: Sea view rooms are the best, but beware of noise throughout!
See more room tips
  • Stayed June 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank JMMS_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallyn P, Director General at Santos Ibiza Coast Suites, responded to this review, 21 June 2013
Dear Sir / Madam,

First of all we would like to appologize for all the inconvinience during your stay at Santos.
You are compleatly right, there are different issues that we need to improve and we are working very hard in every detail to reach a better service.

After your comments we have change few of the staff and now they all speak fluent english. Also all dream beds are free of charge, there is a minimun spend for the big beds. We are improving together with the chef our breakfast.

We would like to thank you for your comments which are very helpful to improve the quality of our hotel.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
1 review
5 of 5 bubbles Reviewed 18 June 2013

My boyfriend and I spend a great weekend at Hotel Santos. Amazing pool and view, perfect for relaxing the whole day, fantastic fresh food and great friendly service. For us the best hotel in Ibiza!! I would recommend this hotel to everyone, perfect for all, great area, right on the beach and lots of activities around. The room was great too, rock n roll themed and beautifully furnished.
I can't say anything negative about hotel Santos! Go and enjoy!

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laurie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 June 2013

Santos is so close to everything and has such a cool vibe. Everything is clean and new as its juts opened. Can't believe it is 3 star should be 5. Will be coming back for sure. The drinks were a decent price, not a rip off like the rest of ibiza. The sun loungers are very comfortable that i felt I was on my bed at home, reminded me of The Standard in Miami but at a fraction of the price. Highly recommend!

  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VictoriaAmazonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 June 2013

We stayed at Santos Ibiza from a recommendation by a friend. It is run by a tasteful and well thought of group of people who aim to make your stay as enjoyable as they can.

The design is for lovers of music and art. Simple and effective design. The rooms are hard to leave and the poolside is meant for hours of pleasure and endless photos as it is right in front of the sea! Cocktails are exquisite and the food is lovely.

Guests at the hotel were professional types and not the usual Ibiza party tourists. This was important for me as I shy away from those types of revellers.

Highly recommended for couples or groups of friends.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Omar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santos Ibiza Coast Suites

Property: Santos Ibiza Coast Suites
Address: c/Bruc, 3, 07800 Playa d'en Bossa, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Playa d'en Bossa
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Playa d'en Bossa
#9 Romantic Hotel in Playa d'en Bossa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Santos Ibiza Coast Suites 3*
Number of rooms: 38
Official Description (provided by the hotel):
Santos is a new concept that breaks all of Ibiza's norms, setting it up to be the leader in its field. Santos Ibiza Coast Suites takes the Pitiusas' best traditions and passes them through a filter of relaxed luxury. Inside you will find: a fiercely contemporary interior combined with an easy going spirit, avant-garde and vintage touches, rock 'n' roll attitude... and magic, lots of magic. Experience authentic boho chic style situated by the sea, along with the quality music day and night. Enjoy Santos's legendary day and night parties in the spectacular pool area. When real exclusivity means being and feeling different, think Santos lifestyle. More than a destination, Santos Ibiza Coast Suites is the origin. Santos is an innovative project by Il Mio Design Studio. Facilities: Free Wi-Fi throughout the hotel Free private parking 100 metres from the hotel 24h Reception Luggage storage Bar and Restaurant with Mediterranean and international cuisine Swimming pool area with DJs every day. Safe-deposit box Kettle and amenities Services: Boutique Beauty and massage service Concierge / Customer Service Pool area with dream beds free to our guests Laundry Free towels Rental and ticket service Transfers ... more   less 
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Also Known As:
Santos Ibiza Coast Suites Playa D'en Bossa

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