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“Style over substance”

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Santos Ibiza Coast Suites
Ranked #12 of 33 Hotels in Playa d'en Bossa
Certificate of Excellence
Stourbridge, England, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Style over substance”
Reviewed 7 June 2014

Overall this is a good hotel and the sea view suites are particularly impressive. The pool area is really attractive with plenty of people on hand to bring a drink right to your sunbed. The minibar is very well stocked and there are some great quirky touches like free beach towels and sun tan lotion. The only thing we thought let it down was the attention to detail by the staff, particularly at breakfast time. We were never asked if we wanted a hot breakfast (despite this being available on the menu) and pretty much every morning we had to ask at least twice for a cup of coffee. They seemed more interested in asking you to sign the bill (even though it was zero as was included in the room rate) than actually bringing anything to you. It's also worth saying that the water in the bathroom is very salty and pretty hard to wash yourself in! If you're looking for a stylish hotel playing music pretty loud most of the day then this will be perfect for you. If you're looking for a bit more in the way of customer service then maybe search on!

Room Tip: Sea view rooms are great but if you don't like loud music til midnight then go for a room at the...
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Claire T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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423 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
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English first
Dublin, Ireland
1 review
Reviewed 5 June 2014

We stayed in Santos earlier this month and having read the reviews from last year we were a little worried about what to expect... I am delighted to say that you shouldn't believe everything you read, Santos was great and the staff were super helpful and nice...

The rooms are spotless and we had our towels changed every day. Granted the area around the pool has limited sunbeds, however if you are up early you can grab one, the towels are also free :) There are also sunbeds on the beach, however you have to pay for these but that's totally your decision.

The DJs that played during the day were perfect, not intrusive at all and created a great atmosphere.

Santos is in a great location, you can walk to the old town 4km away or grab a cab which costs about €13-15. There are also plenty of supermarkets and shops within a small distance of the hotel if you need something. We chose an apt so we had a kitchen which was really helpful, however next time I think we would opt to have breakfast included.

There is a lack of good restaurants in the immediate area, however Figueretes is 10-15 min walk away and has a great selection of restaurants, cafes and bars.

All in all, we had a great week at Santos and would highly recommend the hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank antmaher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 June 2014

Great concept. Rooms are modern, spacious and clean. Staff are polite and helpful. Pool/beach bar is amazing - cool, relaxed atmosphere with great drinks and views, with direct access to the beach. Location doesn't get any better. Right in the heart of the Playa d'en Bossa action but quiet enough to relax as well!
Will be back to Santos as soon as possible.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 May 2014 via mobile

The best thing about this hotel is the location. It is right on the beach and the perfect distance between the two main high streets of Playen de Bossa.
Comfortable room and reasonable sized balcony. The WiFi worked really well and was free :)
It is a bit more expansive then other hotel options but you may be disappointed with cheap imitations.
As for Ibiza this Island is crazy. Getting a taxi to the old town is a much for shopping, tapas and the views.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Jocelyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 May 2014

Stayed in this hotel with ten friends for Ibiza opening weekend. If you are looking for banging tunes and beers from midday try the Jet Apartments just up the road. If you are looking for somewhere to chill out between parties with a relaxed attitude and decent amenities this might be worth a look.

Hotel location is perfect. Five minute walk to Space and Ushuaia. We had the sea view suites, these were of a good standard for the price and the views were excellent.

Restaurant and bar were also very good. The food I had was excellent. The cocktails were also pretty good. Neither were cheap compared to some other places on the island but were good value compared to back home and more importantly good quality.

The pool area is where the hotel excels. Plenty of large day beds overlooking the beach. There was entertainment everyday. Not all of it hit the mark (manicures, tai chi) but some of the dj's they had playing chilled Balearic house were good and set the tone for the day. Fair play to them for trying something different.

Lots of nice touches too. Free wifi (even worked on beach by pool) free sun creams, free drink on arrival.

Few faults to mention. As others have said the service can be a little too relaxed. Also the key cards for the rooms seemed to break a lot. But these didn't particularly detract from our stay.

Room Tip: Pay up for the sea view suites.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
Level 5 Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 May 2014

Just back from a 5 night stay in Santos. We had a room overlooking the pool and beach. The room was beautiful, and was very well clean. Everything cleaned and changed daily. Decor was lovely. Found the staff to be very helpful and attentive. Pool was heavenly. Nice dream beds, good music, waited service and only a few feet from the beach. Food looked very nice although we never ate here.

Room Tip: Try get a room facing pool and beach, ideally on 3rd floor ie. 311
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PPBAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 2 Contributor
4 reviews
Reviewed 25 May 2014

We stayed in the hotel for 6 days. The rooms were as advertised in the pictures. The location was amazing, but the only thing that put us off was the staffs attitudes. You could read off their faces that they didn't really enjoyed they job. I loved the hotel and the whole experience so I'll deco come back. They'll so much better if they do something about their staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonyaav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santos Ibiza Coast Suites

Property: Santos Ibiza Coast Suites
Address: c/Bruc, 3, 07800 Playa d'en Bossa, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Playa d'en Bossa
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Playa d'en Bossa
#9 Romantic Hotel in Playa d'en Bossa
#11 Luxury Hotel in Playa d'en Bossa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Santos Ibiza Coast Suites 4*
Number of rooms: 38
Official Description (provided by the hotel):
Santos is a new concept that breaks all of Ibiza's norms, setting it up to be the leader in its field. Santos Ibiza Coast Suites takes the Pitiusas' best traditions and passes them through a filter of relaxed luxury. Inside you will find: a fiercely contemporary interior combined with an easy going spirit, avant-garde and vintage touches, rock 'n' roll attitude... and magic, lots of magic. Experience authentic boho chic style situated by the sea, along with the quality music day and night. Enjoy Santos's legendary day and night parties in the spectacular pool area. When real exclusivity means being and feeling different, think Santos lifestyle. More than a destination, Santos Ibiza Coast Suites is the origin. Santos is an innovative project by Il Mio Design Studio. Facilities: Free Wi-Fi throughout the hotel Free private parking 100 metres from the hotel 24h Reception Luggage storage Bar and Restaurant with Mediterranean and international cuisine Swimming pool area with DJs every day. Safe-deposit box Kettle and amenities Services: Boutique Beauty and massage service Concierge / Customer Service Pool area with dream beds free to our guests Laundry Free towels Rental and ticket service Transfers ... more   less 
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Also Known As:
Santos Ibiza Coast Suites Playa D'en Bossa

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