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“Great hotel!”

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Santos Ibiza Coast Suites
Ranked #15 of 33 Hotels in Playa d'en Bossa
Certificate of Excellence
Reviewed 27 August 2014

We stayed at Santos for 3 nights. We had a suite with a spectacular sea view and pool view. Very large suite with plenty of light. We didn't have what to do with so much space. The balcony was also very spacious. The music from the dj was great and not disturbing at all. If u close the balcony door and the windows, u don't hear a thing. But we are huge fans of music, so for us it wasn't loud enough. The bed was large and very comfortable. The pillows a bit tough though. Plenty of space for the clothes in the bedroom. The only negatives would be the terrrible towels, very old and scratchy and the cleanliness was not too good. There was hair all the way, even on the bed cover and in the bathroom. Maybe they should hire other cleaning ladies, more meticulous and use other cleaning solutions to smell nicer.
Except for these minuses, the staff is great, friendly and engaging. It was my fiancee's birthday, and they were kind enough to conspire with me for a cake surprise with a candle. very cute! and also a nice birthday card wish.
We had a lovely brakfast on the pool terrace with sea view. Very good paistry and everything else. Make sure to ask for ham, eggs and other things, for they are not exposed on the bar. We only found out the last day when the guy from the bar came to us and explained the breakfast strategy:))
The location is just in the heart of playa den bossa, near Space club, Bora Bora sea music club and jet apartments with their parties by the pool. Also 5 min away to the port where u can get the boat to Formentera, a MUST if u go to Ibiza, the most posh island ever, newest favorite vacation venue of the Italians.
Also we got a 10% card discount for our next stay when we checked out.
For sure next year we'll be staying at Santos again and also a couple of nights in Formentera.

Room Tip: For a better sea view get a room on the second floor. We had 112, Santa Madonna room. it's exact...
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Alexandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 August 2014

Stayed at hotel santos in 2013 with a group of friends (2 adjoining rooms) with the pool and sea view rooms. The rooms themselves are relatively basic - bedroom, lounge/sofa, basic kitchenette and shower/bathroom. Nothing fancy. But the view makes up for all of this, night and day! The tap water is very salty so don't drink it and showering isn't amazing, but I think it's part of the experience.... and a bit of salt never did any harm.

The staff - some of the staff at the hotel are friendly, and others not so. We had a few issues with our pool/bar and restaurant bills upon check out, some things that shouldn't have been charged. I think the staff needs some pointers on how to observe effectively and improve on their service level, regardless of the fact that it would probably get annoying dealing with young and old party crowd.

Cleanliness - the rooms were relatively clean, but nothing that stood out too much.

Location - location is great as it is just 1 min walk to the shops, next to jet apartments and 5-10 min walk to Space and Ushuaia.

I will definitely stay at the hotel again, just because of the location and the view.

  • Stayed: September 2013, travelled with friends
    • Sleep Quality
    • Cleanliness
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Thank msbaybee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

Sure a nice hotel, with ok rooms (sea view appartments with bar, fridge and electric stove). All water is salt, so no fresh water to clear or shower with. Food is ok, breakfast has little options. Service is a bit chaotic and unorganized. The manager is a very nice and friendly guy. However we've had the worst experience with his unqualified and unprofessional staff at the pool bar.
We spend some days at the pool/beach and were enjoying some drinks with a groups of 5. In the end the bar personal screwed us over with the check. It took us two hours to explain we already paid for the drinks and food. A real unpleasant end of a great holiday.

Dont go here, you are better of at Hotel Garbi next door!

Room Tip: Sea view is very nice, but no real added value to the stay.
  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
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6  Thank Jc_Sunshine_76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

Great hotel. Good location. Modern look. Breakfast is very basic and poor selection. Dj every day and pool party every Monday which is good. Stay was ruined by very rude staff. Showers and water are salt water so you never feel clean! On checking out and having spent in excess of €1000 at the pool bar over the course of the week, waiters put through some bills that were paid for in cash which were then recharged to the room. Would not stay again based on the staff who are very rude and unfriendly which is a shame as I did love the hotel.

  • Stayed: August 2014
    • Value
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2  Thank Julia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

My self and my fiancée stayed here in May for 9 nights as part our engagement celebrations. We have been to Ibizia 7 time and this is up there with some of the nicest hotels we stayed in. We had the LA SANTISIMA SUITE which was great, big open room, kitchen facilities and our own private garden with dream bed and direct access to pool which was great for chilling out after long nights of partying listen to the chilled tunes from the pool area. Pool area really cool with the dream beds and dj every day more chilled day time environment than other hotels. breakfast which was inclueded in our stay was lovely, fresh fruit, eggs, bacon every morning and room service was really nice and good quality at very reasonable prices. Service can be a bit slow but hey that's standard in Ibiza. hotel its self has great location only down the road from Ushuaia , space and short trip to Pacha. Staff were excellent and friendly from arrival to departure and Diego the owner what a gent, made sure to meet up with us show us around the hotel had a bottle of champange in our room on arrival and couldn't do enough to make sure we enjoyed are stay will definitely be back next year

regards
Michael

  • Stayed: May 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

We stayed for 4 nights..I was really impressed with the location..on the second day we got asked if we wanted to get upgraded for free..I'm so glad we did the room was beautiful and that was well worth the money..the pool area made the holiday..such a great vibe..the food and drinks were amazing and the DJ was fantastic..will def booking to stay here next year

  • Stayed: August 2014
    • Value
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    • Rooms
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Thank Tinyjacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

On the photos this place looks amazing but when we arrived we were not so impressed considering the ridiculous amount of money we paid. We had a 'suite' which was no more than a basic apartment room and our 3rd guest didn't even get a pillow or cover for her not so comfortable sofa bed! Not only this but the staff were extremely rude, they didn't like the fact that 3 English girls were staying in their majority Spanish hotel. We also struggled to find sun beds and on one particular day they were all reserved due to a private event so we decided to use the same ones just on the beach at the front of the hotel. 10 mins later we were asked to pay 25 euros or move! Ibiza is amazing, but this hotel certainly did not live up to expectations especially after visiting competing hotels on the same beach front.

Stayed: June 2014
1  Thank Rosie1053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santos Ibiza Coast Suites

Address: c/Bruc, 3, 07800 Playa d'en Bossa, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Playa d'en Bossa
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Playa d'en Bossa
#10 On the Beach Hotel in Playa d'en Bossa
Price Range: £96 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santos Ibiza Coast Suites 3*
Number of rooms: 38
Official Description (provided by the hotel):
Santos is a new concept that breaks all of Ibiza's norms, setting it up to be the leader in its field. Santos Ibiza Coast Suites takes the Pitiusas' best traditions and passes them through a filter of relaxed luxury. Inside you will find: a fiercely contemporary interior combined with an easy going spirit, avant-garde and vintage touches, rock 'n' roll attitude... and magic, lots of magic. Experience authentic boho chic style situated by the sea, along with the quality music day and night. Enjoy Santos's legendary day and night parties in the spectacular pool area. When real exclusivity means being and feeling different, think Santos lifestyle. More than a destination, Santos Ibiza Coast Suites is the origin. Santos is an innovative project by Il Mio Design Studio. Facilities: Free Wi-Fi throughout the hotel Free private parking 100 metres from the hotel 24h Reception Luggage storage Bar and Restaurant with Mediterranean and international cuisine Swimming pool area with DJs every day. Safe-deposit box Kettle and amenities Services: Boutique Beauty and massage service Concierge / Customer Service Pool area with dream beds free to our guests Laundry Free towels Rental and ticket service Transfers ... more   less 
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Also Known As:
Santos Ibiza Coast Suites Playa D'en Bossa

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