We are now staying at the hard rock hotel and it's terrible. Not worth your money. The location is at the end of the runway of the airport. Nice sound!!!
Check in and check out is so inefficiënt. The whole reception by the way. Which management would allow this? Unbelievable.
Call the 'star service' and nobody will pickup the telephone.
The hotel is not capable to house a great number of guests. The first day we had to have our breakfast standing because there were no tables available. Second day we couldn't have a normal seat for lunch because of a other conference. And today we lying around the Eden pool and they move all the beds into the bar below. Staff are now working around us to set up something for an event I think. Let see what else comes the next days.
It focussed on conferences and not the usual guest.
Don't book the deluxe room with swimup. If management of the organisation is man enough they credit the difference of the extra money compare to a normal room. They should know why. We stay in room 4015.
The beach club was also very inefficiënt. Each time we get
food that was mented for other guests and even we get the changes for things we didn't pay.
Come on management never heard of a tab. Why don't you trust your guest? Everything has to be paid after ordening and when checking in you block my credit card for 100 euro a day. We travel more than 30 years and never ever a hotel has done this.
And when I sent a email to your info account why don't you answer this?
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- Also Known As:
- Hard Rock Hotel Ibiza Playa D'en Bossa