Arrived with reservation, needed to add a third person because website was not functioning for "3 person" reservation. Management would not work with us and charged us more than double to add one more person. Mgmt was very rude, using rude language in Spanish about us which they didn't realize we could understand.
The room was small, cramped, had to use a pull-out couch style bed which was awful. No Wifi in the room, Airplanes flying overhead all night so can't sleep, rude drunk guest who harrassed others.
Staff was friendly - but manager was not - they forced us to wait for over 45 minutes at check-in because she left midway through to take her lunch break and ignored us.
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- Also Known As:
- Hard Rock Hotel Ibiza Playa D'en Bossa