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“Over all a good hotel”

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HG Tenerife Sur Apartments
Ranked #9 of 14 Hotels in Los Cristianos
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Over all a good hotel”
Reviewed 25 August 2014

Just come back from tenerife sur appartment nice and clean cleaners were in every day was worried about stoping at this hotel as id read the trip adviser about break ins and some reports over not been veryclean but i will say it was clean and coudnt fault it staff were friendly and helpful so dont believe every thing you read no entertainment for children if you just wanted to stop in hotel had my 2 children age 5 and 13 so had to go out of hotel old man playing piano was bit boring after a cupple of nights that and the reports about sun beds were right iv never in my life seen anything like it unbelievable people standing waiting from 8:15 am waiting for the man unlocking sunbeds at 9am fighting over them people puting clothing around umbrellas 6:30am in morning to make sure they got 1im pleased i was there for 2weeks cos it took us 5daysto get sunbeds youd think the goverment was giving something out for free best of this they put towls down and every body walked away and didnt come back for hours which was very enoying this side ov things let it down i say staff should remove all towls after hour of them not returning other than that really enjoyed it and we were told off travel agents beach was 500metres away from hotel it was a good 15mins walk to beach but overall hotel coudnt be faulted

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank staceyok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (242)
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walsall
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 August 2014

we stayed at sister hotel Christian sur 2 bedrooms,2nd bedroom up spiral staircase loads of room but no fan or air conditioningupstairs too hot to sleep in so ended up sleeping downstairs on sofa bed, can be noisey first thing because you have to keep windows open, but apart from that nice place,4 pools,cafe, bar,laundry,nice staff, just have a room on ground floor if you have walking probs or back probs as you have to lug cases upstairs no lifts, taxis right outside to take you most places not to bad prices, also buses, plenty cafes,& shops nearby.

Room Tip: ground floor
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank josiel378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2014

Recently had a holiday at the Tenerife Sur, using the self catering apartments. Found the hotel to be ok, not brilliant but clean and staff very busy keeping it so. It needs updating to bring it back up to modern standards. There was no air conditioning, just the ceiling fan in the bed room. Facilities for cooking we're fine, only thing missing that would have been good to have was a microwave. Swimming pools were cleaned every morning. The comedy show provided in the morning was free and guaranteed to bring a smile to my lips every time as I sat with my coffee. I'm talking of course about the tactics, manoeuvring and ploys used by people to ensure they got a parasol and beds, hilarious at times. Sending kids out at ten o'clock at night to sneak a towel on to a brolly, out at early doors to attach towels, hats or anything to claim it as theirs. One guy beat them all, came in at half ten and just lifted the brolly and took it to his flat, took it to a whole new level, priceless.
They would then stand for ages waiting on the guy opening the locks to the sunbeds, having previously placed other towels to claim the ground for the sunbeds to go on. Great show.
Hotel staff were very helpful. The restaurant is pretty good and not expensive, and the food served is far better than anything you got in the town or front.
They provided a secure room for your luggage if you had a late pick up on leaving, also shower room was available, speaking of which, not once did we never have hot water, always there when you wanted it.
Overall, I would return, as it was reasonable and good value, but perhaps only for a week next time.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Wombio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 August 2014

A pleasant enough facility, okay apartments, nice pool, not so keen having to wait until 9am to secure a sun bed and Umberella. Not much in way of in-house entertainment however restraunt and service good, nice food at reasonable cost. Overall quite satisfied with location and would stay again.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jah1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2014

love it, teenage kids loved it, pool good place for younger children. The restaurant was very nice prices were average but there is lots of places to eat around the area
We all loved it that much we have booked again for October :)

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Low Cost Holidays

Helpful?
3 Thank pauls703ew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 August 2014 via mobile

I stayed here for 10 days with my boyfriend! We got a really good deal and the apartment was great. You had a separate sleeping area to the living and kitchen area which was nice. The bathroom was pretty nice too with a strong shower. The reception staff were nice enough after seeing other reviews complaining. We ate in the restaurant here one night and had Paella and pizza which was really good! There is a guy who plays the keyboard who is lovely but slightly outdated music. There are bars across the road (not too close) which have cheap drinks. Our favourite was LA's the owners Lynda and Alan were very welcoming. The only complaint I would have is that there were fights over sun beds and you had to get up early to get one.

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Amynhol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOTTINGHAMSHIRE
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 20 August 2014 via mobile

Before I start, having just read a review posted on 19th August 2014, I wanted to point out that the safes in the rooms are more than big enough for tablets, iPads, hair straighteners and definitely earrings! If you choose not to put valuables in the safe, then there's no argument if things go missing. Larger items can always be locked in your suitcases too, it's common sense! Also, the sun loungers are unlocked at 9am every morning and yes, people did queue up for them but there are PLENTY of beds (with mattresses). We would get ours around 9:30 and there were quite a few left. People who went early, went for their preferred spot and parasols.
The hotel is fab. It's clean, spacious and the maids come by every day except wed' n sun'. We only had one meal at the hotel and it was beautiful but we stay sc and like to try different places. The breakfast looked rubbish though so not worth staying there. There's a FAB and very cheap English bar called the Tea Room across the road next to the trip booking place. It's breakfasts are lovely and start from €2.99 each or 2 for €5. Avoid the Orange Tree as the small lady in there was as arrogant as anyone I've ever met.
Back to the hotel though, there is NO air con but the rooms have a fan which isn't ideal but it did the job. The room has everything you need (except iron, if you want one) including microwave and a hairdryer (wish I'd have known as I took my massive one, and it fitted in the safe). I'd highly recommend this hotel AND it's sister hotel Christian Sur across the road.
Top tip: if you like cocktails, go down to the beach front and pop into the Beach House cocktail bar, it's amazing. The tall guy in there puts on a show if he sees you watching him make the cocktails. He throws the bottles and glasses in the air and catches them around his back. We loved it.

Stayed August 2014
Helpful?
9 Thank Padge39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HG Tenerife Sur Apartments

Property: HG Tenerife Sur Apartments
Address: Avenida Amsterdam 3-7, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Amenities:
Bar / Lounge Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 14 Hotels in Los Cristianos
Price Range (Based on Average Rates): £
Hotel Class:3 star — HG Tenerife Sur Apartments 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Hg Tenerife Sur Apartments Hotel Los Cristianos
HG Tenerife Sur Apartments Los Cristianos

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