I have recently returned from a weeks holiday (19th-26th April) at Cristian Sur. Having read many reviews, I decided to contact the Customer Services desk to ask for a pool facing apartment as other reviewees had previously said these would be quieter with a young family. Unfortunately the management team would not commit to my request and upon arrival placed us in an outward facing apartment directly facing the loud karaoke bar 'Margaritas' which along with others, allowed singing until 12 midnight every night.
The apartment was a duplex with a spiral staircase linking the 2 accommodation areas - no stair gates were provided so we were constantly on child watch to ensure there weren't any accidents.
The apartment was very basic with need of updating. I am lead to believe those rented privately are modern and many on the site are privately owned. There were basic pots and pans plus a table cloth and tea towels. The fridge seemed to freeze everything despite being on the correct setting.
We were pleased that on 6 of the 7 days the apartment was attended by a cleaner and she replenished the towels as necessary and made the beds plus swept the floor. The balcony door lock broke whilst we were there and the maintenance team fixed it immediately.
We had paid in advance to have breakfast by the poolside every morning and this was one of the highlights of the holiday - super staff, attentive and polite. Great coffee (as many as you wanted) and freshly squeezed orange juice plus a wide choice of breakfast snacks. The bar served ice creams and drinks all day which was very handy.
The pool had a lovely shallow baby pool which my daughter was able to paddle in and sunbeds were always available for no fee.
The location of the apartments was very handy for the town centre and eating out on an evening.
Overall we did enjoy our break in Tenerife, we just wish our request for a quieter apartment had been granted.
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- Also Known As:
- Apartamentos Hg Cristian Sur Hotel Los Cristianos
- Cristian Sur Tenerife
- Apartamentos HG Cristian Sur Tenerife/Los Cristianos